BUS 343: INTRODUCTION TO MARKETING SPRING 2013 Andrea Cameron(amcamero@sfu.ca)amcamero@sfu.ca...

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Transcript of BUS 343: INTRODUCTION TO MARKETING SPRING 2013 Andrea Cameron(amcamero@sfu.ca)amcamero@sfu.ca...

BUS 343: INTRODUCTION TO MARKETINGSPRING 2013

Andrea Cameron(amcamero@sfu.ca)

Business Librarian @ SFU Surrey Library

OUTLINE

Research process Research questions Identify likely publishers Finding the perfect information Evaluating what you find

Show and tell Library research guides Sample resources

BRAINSTORMING RESEARCH QUESTIONS

Before starting to research your topic, decide what you need to know. (This will save you time later.)

Based on your assignment, spend a few minutes writing down specific research questions related to your topic (pick one). E.g., Who are the organization’s competitors?

WHO MIGHT HAVE PUBLISHED THE INFORMATION YOU WANT?

IDENTIFY LIKELY PUBLISHERS

Who might have published the information related to each of your research questions?

SAMPLE DOCUMENTS: LIGHTNING ROUND

I am going to show you five sample documents. <60 seconds per document

Do you think these documents could be useful for your assignment? Yes / No / Maybe

SAMPLE DOCUMENT 1: STARBUCKS

Source: Global Data Investments[found in LexisNexis database]

“Starbucks Corporation” (November 8, 2012)

Lists information related to contracts/agreements and acquisitions/mergers/takeovers from 2006 to 2009

Could this document be useful?

SAMPLE DOCUMENT 2: WENDY’S

Source: wikinvest.comEntry on “Wendy's International (WEN)” (no date)

“Currently Wendy's owns a 14% market share of the fast food, or Quick Service Restaurant (QSR) industry, far behind McDonald's 45% market share.”

Could this document be useful?

SAMPLE DOCUMENT 3: TIM HORTONS

Source: Ipsos News Centre database

From a press release (November 13, 2012):

“Two-thirds (68%) of Canadians who buy lunch at a restaurant, food court, or other eating establishment take 30 minutes or less before going back to work. One-quarter (23%) 15 minutes or less, while nearly half (45%) take roughly half an hour. “

Could this document be useful?

SAMPLE DOCUMENT 4: RED BULL

Source: Datamonitor [found in Business Source Complete database]

Document: Red Bull GmbH SWOT Analysis; October 2004, p5-8, 4p

Could this document be useful?

SAMPLE DOCUMENT 5: RAINCOAST BOOKS

Source: Datamonitor [found in Business Source Complete database]

Document: Publishing Industry Profile: Belgium; Mar2012, 33p, 12 charts, 4 graphs

Could this document be useful?

FINDING THE “PERFECT” INFORMATION

Often, you won’t be able to find ideal information for your assignment.

Some of the information you’d like to find won’t be available or it will be decidedly imperfect a report on your company that focuses on the ‘wrong’

geographical location SWOT analysis from 2004

THE “3 RS” CAN HELP EVALUATE INFORMATION

Reliability Is the source credible?

Relevance Does it apply to your topic?

Recency How current is the information?

WHERE SHOULD YOU SEARCH FOR INFORMATION?

There are a variety of places that might have the information you want. (Where to look depends on the organization you have.)

Library research guides are a good place to find where to look for certain types of information

SFU LIBRARY: FINDING RESEARCH GUIDES

SFU LIBRARY: RESEARCH GUIDES

SFU LIBRARY: LIBRARY GUIDES

WHERE SHOULD YOU SEARCH FOR INFORMATION?

There are a number of library resources that will be useful finding the information you want.

Here are the ones I’d recommend trying first: Business Source CompletePassport GMIDPrint Measurement BureauLexisNexis

SFU LIBRARY: FINDING DATABASES

SFU LIBRARY: DATABASES

Includes: Marketing

SFU LIBRARY DATABASES: BUSINESS SOURCE COMPLETE

BUSINESS SOURCE COMPLETE

My search: Red Bull

BUSINESS SOURCE COMPLETE

SFU LIBRARY DATABASES:LEXISNEXIS

LEXISNEXIS

Choose “company information”

Company name (e.g., Home depot

You can add search terms to limit your results. Here, I’ve entered SWOT (you won’t find a SWOT for all topics, of course)

LEXISNEXIS

LEXISNEXIS

SFU LIBRARY DATABASES: PASSPORT GMID

PASSPORT

CONSUMERS

COMPANIES

INDUSTRIES

COUNTRIES

PASSPORT GMID

SFU LIBRARY DATABASES: PMB

PRINT MEASUREMENT BUREAU (PMB)

Produced by the Print Measurement Bureau from their annual survey of Canadian consumers, media and publications.

The database contains information on the use of media, consumer products, and services such as financial and travel.

PRINT MEASUREMENT BUREAU (PMB)

PRINT MEASUREMENT BUREAU (PMB)

SIMPLYMAP CANADA (PG. 4)

SIMPLYMAP CANADA (PG. 4)

SIMPLYMAP CANADA (PG. 4)

GIVING A PRESENTATION

SFU Library has many books (including e-books) on “business presentations” and “public speaking.”

The Library also loans digital projectors (practice, practice, practice!).

SFU LIBRARY CATALOGUE

My search: “business presentations”

I limited my search to eResources

111 results found

NEED HELP?

NEED HELP? ASK A LIBRARIAN