Building the digital

campus: examples from

Norwegian national services

and collaborationsIngrid Melve, program director, UNINETTSRCE DEI 2017 Conference

Zagreb, April 5, 2017

2

Internet in Norway (General index, DESI 2016)

Universities (from Digital Tilstand 2014 survey)

1. Connectivity: Good

2. Digital skills: identified as needing

to increase (especially teachers)

3. Use of Internet: high, but very

variable for teaching learning

4. Integration: more work to do,

spotty integration

5. Digital services: Collaboration,

need for more selfservice,

automation, simplification,

data centric eInfrastructure

Internet (Croatia, DESI 2016)

eInfrastructure in Europe (estimate)

1. Connectivity: Research network,

including eduroam

2. Digital skills: how to use?

digital self confidence for teaching?

3. Use of Internet: variable

4. Integration: eInfrastructure

services, shared research

infrastructure, federated login,

clouds, data access

5. Digital research and education

services: collaboration? Open

access? Data centric?

Norway

5

Major reorganization of universities

Shared ICT is next

• Network

• HPC and storage

• Research data

• Student registry system

• Online services: libraries, repositories, cloud use, portals etc

• Joint procurement

Work smarter: quality up and cost down

The Nordic network landscape

6

Building rings, not links

Connect university and

college campus

Data traffic goes up

14500 km (11500 ex Svalbard)

59 POPs

120 routers

IRU with Broadnet until 2023.

1G, 10G, 100G

>40% load -> upgrade

Network status and plans

INFRASTRUCTURE

cc: Jeff_Werner - https://www.flickr.com/photos/48023467@N00

We will buy/build fiber to your campus

9

SEA CABEL

cc: OceanNetworks Canada - https://www.flickr.com/photos/38824354@N02

What does broadband look like in the sea? (human added to illustrate scale)

11

19. desember

2013

12

LOCAL RESPONSIBILITY

cc: fjakone - https://www.flickr.com/photos/42774923@N00

Strategy for ICT in universities

14

Data

Tools

Users

Content

• Data centric

Infrastructure and tools

• Research

• Education

• Analytics and admin

Needs (and skills)

• Researchers

• Students

• Teachers

• Management and support

DATA CENTRIC

cc: justgrimes - https://www.flickr.com/photos/44718928@N00

ICT for university and research

InfrastructureeInfrastructure

Education ResearchAdministration

and management

16

Technology deployment

17

ECAMPUS

cc: qthomasbower - https://www.flickr.com/photos/55943778@N00

Goals of the eCampus program

19

ICT solutions for higher ed: simple and good enough

Digital compentency (human capital)

Digitalise ICT in learning

National solutions, shared understanding

Ministry of education and research, UNINETT as program lead

70 million NOK, 5 (6-7) years

2012-2016 (initial idea 2009)

Collaboration use and tools

Video use and tools

Assessments tools

Learning environment tools

Nordic collaboration on

requirements, procurement and

service delivery

Services for education

20

DIGITAL LEARNING ENVIRONMENTcc: JD Hancock - https://www.flickr.com/photos/83346641@N00

FILESENDER, BOXSHARING LUMPS OF INFORMATION

cc: theqspeaks - https://www.flickr.com/photos/83261600@N00

Services for sharing files

23

0

500

1,000

1,500

2,000

2,500

3,000

3,500

0

5,000

10,000

15,000

20,000

25,000

30,000

2010 2011 2012 2013 2014 2015 2016

Num

ver

of

uniq

ue u

plo

adin

g u

sers

Uplo

aded f

iels

for

shari

ng

Filesender: sharing big files

Uploaded files for sharing Unique uploading users

0

1000

2000

3000

4000

5000

6000

Box personal storage/sharing: lisenses used

SfB, ADOBE CONNECT, WEBRTCMEETING PLACES

cc: davidroethler - https://www.flickr.com/photos/91752879@N00

Web meetings for education

25

0

20000

40000

60000

80000

100000

120000

140000

160000

180000

0

500

1000

1500

2000

2500

3000

3500

4000

4500

2012 2013 2014 2015 2016

Møte

tim

er

Num

ber

of

meeti

ng h

ost

s and r

oom

s

Web meetings: Adobe Connect

Meeting hosts Meeting rooms Meeting hours

Skype for

Business

as a service

Production March 1 2016

Joint effort by UNINETT, NTNU and University ofTromsø

Highly redundant design

Integrated with our SIP infrastructure

Internal

Bridge

External

External Firewall

Bridge Firewall

Edge pool TRDEdge pool TOS Reverse-Proxy TOS Reverse-Proxy TRD

Enterprise pool TOS Enterprise pool TRD

TOS

SQL Primary SQL Mirror

SQL Witness TRD

TRD

SQL Primary SQL Mirror

SQL Witness TOS

Web Application Server TOS Web Application Server TRD

TOS TRD Persistent Chat stretched pool

DFS file share TOS DFS file share TRD

Mediation pool TOS Mediation pool TRD

UNINETT Sanntid PSTN UNINETT Sanntid PSTN

sip.s1.l.uhad.noav.s1.l.uhad.no

web.s1.l.uhad.no

sip.s2.l.uhad.noav.s2.l.uhad.no

web.s2.l.uhad.no

lyncdiscover.s1.l.uhad.nomeet.s1.l.uhad.nodialin.s1.l.uhad.no

lyncdiscover.s2.l.uhad.nomeet.s2.l.uhad.nodialin.s2.l.uhad.no

Tromsø TrondheimTromsø Trondheim

Media production Distribution

Digital

Organizational foundation

DigitalTechnological foundation

Ownership and usage

competence competence

Lecturer

mobile

meta data markup

editing

capture

auditorium,

video conference

and retrieval

conversion

storage and archive

licensing

support for search

LMS, VLE

podcast, RSS

streaming

Access everywhere

l

l

l

l

l

l

l

l

l

l

l

l

Learning environment

Pedagogic support

Classes, courses, student groups

Students

Standards, data formats, meta data formats

Equipment, work flow

Media management

l iTunes, YouTube

LECTURE CAPTURE

cc: uniinnsbruck - https://www.flickr.com/photos/39213312@N07

SCREENCAST

cc: brianc - https://www.flickr.com/photos/51035606497@N01

FLIPPED CLASSROOM

cc: Ed Yourdon - https://www.flickr.com/photos/72098626@N00

Roadmap for video in education (2012)

Local investment Shared services

Digital competence

Web meeting support

Video conference room and handholding

Lecture capture agents

• Screen capture or video?

• Automated lecture hall

Portal/LMS integration

Identity management

Common specifications

Network for competence

Web meeting service

Video conference support

Lecture capture server

• Multiple solutions

• Media management

Storage

Access management

Common specifications

MEDIASITE, RELAY, KALTURAVIDEO INFRASTRUCTURE

cc: HckySo - https://www.flickr.com/photos/54191388@N00

Video infrastructure for education

33

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

0

200,000

400,000

600,000

800,000

1,000,000

1,200,000

1,400,000

1,600,000

2013 2014 2015 2016

Vid

eos

pro

duced

Vie

wed v

ideos

Mediasite: views and produced videos

Viewed videos Videos produced

0

500

1,000

1,500

2,000

2,500

3,000

3,500

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

2013 2014 2015 2016

Use

rs p

roducin

g v

ideo

Pro

duced v

ideos

Relay: Video production

Produced video Users producing video

SHARED IMPLEMENTATION

cc: ryancr - https://www.flickr.com/photos/33128961@N00

Work methodology

35

Working groups: open and coordinated

Best practice: identify, document, share

Collaboration with vendors and suppliers:

partnership, procurement

Development agreements: Pre-

procurement procedures, partnership

Cost/benefit assessments: document,

share

(PRE)PROCUREMENT

cc: Bunshee - https://www.flickr.com/photos/8659134@N06

Digital assessments

37

0

100,000

200,000

300,000

400,000

500,000

600,000

700,000

2014 2015 2016

Digital Assessment logins

Spring semester Autumn semester

Test and develop (2014-

2015)

• Software tools, with vendors

• Policy, with exam office

• Best practice, with everyone

Document best practice

Write specification

Exchange experiences

Procurement

Operational solutions (2016-

KNOWING HOW TO

cc: Spirit-Fire - https://www.flickr.com/photos/50573017@N02

Technical infrastructure

39

Server consolidation, share end system procurement agreement

Local user support, link with working group

• University users need local support teams: some had, some have built (some still lack)

• Local support was done by “fire souls” (those who care), not by support teams

Support portal

Things take time

• Education changes take time: Professors want to deliver proven good teaching, test and

wait for next semester to deploy

BEST PRACTICE

cc: Tobyotter - https://www.flickr.com/photos/78428166@N00

OPEN WORK

cc: JD Hancock - https://www.flickr.com/photos/83346641@N00

CAMPUS BEST PRACTICE

cc: ShironekoEuro - https://www.flickr.com/photos/41893519@N07

Quality development

43

Shared understanding of what is needed

Technology maturity

Timing, in relation to work in a topic, study program, institute or

institution

Collaboration with other national agencies

Local support team organization

Local eCampus projects

Arena for digitisation

DIGITAL SKILLS, COMPETENCY

cc: phsymyst - https://www.flickr.com/photos/78624556@N08

Components for ICT in education

45

Tools

• Video infrastructure

• Collaboration

• Learning environment

• Assessment

Framework

• Technical organization

• Modular approach

• Standards

Quality

• Digital skills

• Human capital

• Network of people

Coordination

Procurement Integration/APIs

Best

practice

BEST PRACTICE

cc: -Jer- - https://www.flickr.com/photos/16564057@N00

INFORMATION

FOR HUMANScc: Marc Wathieu - https://www.flickr.com/photos/88133570@N00

INFORMATION

FOR SYSTEMS AND MACHINEScc: camknows - https://www.flickr.com/photos/13101664@N03

MAKE SIMPLE SOLUTIONS: BEST PRACTICE

cc: silverfox09 - https://www.flickr.com/photos/22296476@N00

WORKING GROUP

cc: bgolub - https://www.flickr.com/photos/8246716@N04

STRATEGIC ICT GOALS

EDUCATION, RESEARCH, ADMIN, SECURITYcc: marfis75 - https://www.flickr.com/photos/45409431@N00

SHARED SOLUTION ACCEPTANCE

cc: Denis' Life - https://www.flickr.com/photos/41771027@N08

BEST PRACTICE

cc: Utah National Guard - https://www.flickr.com/photos/47326183@N07

More information

54

Talk to me today!

Contact me at ingrid.melve@uninett.no

Read eCampus report

https://www.uninett.no/sites/default/files/ecampus-

sluttrapport-en.pdf