BROUGHT TO YOU BY: THE FLORIDA NENA EDUCATION COMMITTEE

ENP Study Group

Mock Exam A (Answers)

1. Traditional Telephone Topology consists of what 4 components?

A. Central Office, Tandem or Access Tandem, radio tower, end office

B. Tandem or Access Tandem, Facility or facilities, central office, PSAP

C. C. End office, tandem or access tandem, facility or facilities, or CO’s.

D. PSAP, end office, tandem or access tandem, radio tower

1. Traditional Telephone Topology consists of what 4 components?

A. Central Office, Tandem or Access Tandem, radio tower, end office

B. Tandem or Access Tandem, Facility or facilities, central office, PSAP

C. C. End office, tandem or access tandem, facility or facilities, or CO’s.

D. PSAP, end office, tandem or access tandem, radio tower

2. Which of the following is NOT one of the 6 key areas that dispatcher compliance is calculated using AMPDS.

A. Case Entry InterrogationB. Chief Complaint SectionC. Pre-Arrival InstructionsD. Call Taker Follow Up

2. Which of the following is NOT one of the 6 key areas that dispatcher compliance is calculated using AMPDS.

A. Case Entry InterrogationB. Chief Complaint SectionC. Pre-Arrival InstructionsD. Call Taker Follow Up

3. Which of the following features can be delivered to or used by both i3‐capable and legacy PSAPs:

A. Geospatial call routing B. Texting C. Images (pictures) D. Location information

3. Which of the following features can be delivered to or used by both i3‐capable and legacy PSAPs:

A. Geospatial call routing B. Texting C. Images (pictures) D. Location information

4. Selective Routing is the process by which 911 calls are delivered to a specific PSAP based upon:

A. Street address of the caller B. ESN of the caller C. Area code of the caller D. Municipality of the caller

4. Selective Routing is the process by which 911 calls are delivered to a specific PSAP based upon:

A. Street address of the caller B. ESN of the caller C. Area code of the caller D. Municipality of the caller

5. The Loss of a Selective Router will cause the following issue/issues to a PSAP.

A. Loss of communication between the PSAP and the 911 network

B. Loss of ANI and Call Routing servicesC. Loss of a Tandem SwitchD. Loss of Dial Tone

5. The Loss of a Selective Router will cause the following issue/issues to a PSAP.

A. Loss of communication between the PSAP and the 911 network

B. Loss of ANI and Call Routing servicesC. Loss of a Tandem SwitchD. Loss of Dial Tone

6. The wireless network equivalent of a wireline network central office is a:

A. Cellular Central Office (CCO) B. Mobile Selective Router (MSR) C. Mobile Switching Center (MSC) D. Wireless Telephone Office (WTO)

6. The wireless network equivalent of a wireline network central office is a:

A. Cellular Central Office (CCO) B. Mobile Selective Router (MSR) C. Mobile Switching Center (MSC) D. Wireless Telephone Office (WTO)

7. The feature that separates Basic 911 from Enhanced 911 is:

A. Selective routing B. ANI C. ALI D. ANI/ALI

7. The feature that separates Basic 911 from Enhanced 911 is:

A. Selective routing B. ANI C. ALI D. ANI/ALI

8. If a call center receives more calls that its resources can handle at any given time, the overflow of calls routed to another agency is called:

A. Contingency routingB. Alternate routingC. Default routingD. Agency to agency transfer

8. If a call center receives more calls that its resources can handle at any given time, the overflow of calls routed to another agency is called:

A. Contingency routingB. Alternate routingC. Default routingD. Agency to agency transfer

9. CAMA’s original purpose was:

A. To deliver 9-1-1 calls to the PSAPB. To bill for toll callsC. To connect end officesD. To provide ten-digit ANI

9. CAMA’s original purpose was:

A. To deliver 9-1-1 calls to the PSAPB. To bill for toll callsC. To connect end officesD. To provide ten-digit ANI

10. A ____________ system transmits the message over more than one transmitter.

A. SimplexB. SimulcastC. Local loopD. Dedicated

10. A ____________ system transmits the message over more than one transmitter.

A. SimplexB. SimulcastC. Local loopD. Dedicated

11. ____________ provide trunk to trunk switching and usually do not connect directly to the customer lines.

A. Central OfficesB. Selective RoutersC. End OfficesD. SS7 Signaling System

11. ____________ provide trunk to trunk switching and usually do not connect directly to the customer lines.

A. Central OfficesB. Selective RoutersC. End OfficesD. SS7 Signaling System

12. Load testing is utilized for what?

A. UPSB. GeneratorsC. CADD. Mapping

12. Load testing is utilized for what?

A. UPSB. GeneratorsC. CADD. Mapping

13. The predominant method deployed for Wireless Phase II 911 call delivery is:

A. Call Path Associated Signaling (CAS) B. Hybrid Call Path Associated Signaling (HCAS)C. Non Call Path Associated Signaling (NCAS) D. Duplex Call Path Associated Signaling (DCAS)

13. The predominant method deployed for Wireless Phase II 911 call delivery is:

A. Call Path Associated Signaling (CAS) B. Hybrid Call Path Associated Signaling (HCAS)C. Non Call Path Associated Signaling (NCAS) D. Duplex Call Path Associated Signaling (DCAS)

14. AN IP network or IP Virtual Network that is used for communications between PSAP’s and among other entities that support, or are supported by PSAP’s in providing emergency call handling and response is called:

A. ESINetB. Legacy PSAP GatewayC. Emergency Call Routing FunctionD. Emergency Services Routing Proxy

14. AN IP network or IP Virtual Network that is used for communications between PSAP’s and among other entities that support, or are supported by PSAP’s in providing emergency call handling and response is called:

A. ESINetB. Legacy PSAP GatewayC. Emergency Call Routing FunctionD. Emergency Services Routing Proxy

15. On a Phase I call (CAS) how many digits are delivered to the PSAP through the Selective Router?

A. 20 Digits B. 14 Digits C. 10 DigitsD. 7 Digits

15. On a Phase I call (CAS) how many digits are delivered to the PSAP through the Selective Router?

A. 20 Digits B. 14 Digits C. 10 DigitsD. 7 Digits

16. Which of the following specifically describes the Phase II ANI Number?

A. Pseudo ANI (pANI) B. Emergency Services Query Key (ESQK) C. Emergency Services Routing Digit (ESRD) D. Emergency Services Routing Key (ESRK)

16. Which of the following specifically describes the Phase II ANI Number?

A. Pseudo ANI (pANI) B. Emergency Services Query Key (ESQK) C. Emergency Services Routing Digit (ESRD) D. Emergency Services Routing Key (ESRK)

17. Preparing an SOP to cover loss of service to your PASP in a disaster should occur in what stage of the Emergency Operations Plan?

A. ResponseB. RecoveryC. PlanningD. Preparedness

17. Preparing an SOP to cover loss of service to your PASP in a disaster should occur in what stage of the Emergency Operations Plan?

A. ResponseB. RecoveryC. PlanningD. Preparedness

18. The X,Y location is derived by ___________ on a network based system.

A. GPSB. DGPSC. TriangulationD. WiMax

18. The X,Y location is derived by ___________ on a network based system.

A. GPSB. DGPSC. TriangulationD. WiMax

19. Which of the following features can be delivered to or used by both i3‐capable and legacy PSAPs:

A. Geospatial call routing B. Texting C. Images (pictures) D. location information

19. Which of the following features can be delivered to or used by both i3‐capable and legacy PSAPs:

A. Geospatial call routing B. Texting C. Images (pictures) D. location information

20. To ensure that calls entering the ESInet contain a routable civic location, before sending call to the ESInet origination networks use the:

A. Policy Routing Function (PRF) B. Emergency Call Routing Function (ECRF) C. Location to Service Translation (LoST) Protocol D. Location Validation Function (LVF)

20. To ensure that calls entering the ESInet contain a routable civic location, before sending call to the ESInet origination networks use the:

A. Policy Routing Function (PRF) B. Emergency Call Routing Function (ECRF) C. Location to Service Translation (LoST) Protocol D. Location Validation Function (LVF)

21. The Border Control Function (BCF) provides the following elements:

A. Location Validation Function (LVF)B. Emergency Call Routing Function (ECRF) C. Protocol Interworking Function (PIF)D. Border Firewall

21. The Border Control Function (BCF) provides the following elements:

A. Location Validation Function (LVF)B. Emergency Call Routing Function (ECRF) C. Protocol Interworking Function (PIF)D. Border Firewall

22. Customer records from the 9-1-1 extract of the service order system are compared to the MSAG in the DBMS to create these files:

A. ALI records and SRS records. B. ALI records, ANI records, and SRS recordsC. ALI records, SRS records, and error recordsD. ALI records and ANI records.

22. Customer records from the 9-1-1 extract of the service order system are compared to the MSAG in the DBMS to create these files:

A. ALI records and SRS records. B. ALI records, ANI records, and SRS recordsC. ALI records, SRS records, and error recordsD. ALI records and ANI records.

23. Under the FMLA, an “eligible employee must be granted, in total, up to _______ weeks of unpaid leave during any twelve-month period for specific medical reasons as outlined in the act.

A. 6B. 10C. 20D. 12

23. Under the FMLA, an “eligible employee must be granted, in total, up to _______ weeks of unpaid leave during any twelve-month period for specific medical reasons as outlined in the act.

A. 6B. 10C. 20D. 12

24. Which of the following characteristics is not common within the ESZs:

A. Secondary PSAPs B. Locality Name C. Serving Telephone Company D. Fire Protection Agency

24. Which of the following characteristics is not common within the ESZs:

A. Secondary PSAPs B. Locality Name C. Serving Telephone Company D. Fire Protection Agency

25. The geocoding (address matching) process assigns what information to tabular data stored with addresses?

A. TN and ESN B. Latitude and Longitude C. ANI, ALI, and ESN D. Street Name, House Number Range, and ESN

25. The geocoding (address matching) process assigns what information to tabular data stored with addresses?

A. TN and ESN B. Latitude and Longitude C. ANI, ALI, and ESN D. Street Name, House Number Range, and ESN

26. The communications equipment in a telephone central office has been damaged and is unable to process calls. This situation best describes:

A. Loss of a central officeB. Loss of a tandem switch C. Isolation of an end officeD. Loss of a PSAP facility

26. The communications equipment in a telephone central office has been damaged and is unable to process calls. This situation best describes:

A. Loss of a central officeB. Loss of a tandem switch C. Isolation of an end officeD. Loss of a PSAP facility

27. The series of activities that utilize data from and the relations built between the following sources within the DBMS can be referred to as a “Relational Database” scheme:

A. MSAG, ANI, and NIEM B. MSAG, ANI, and ALI C. MSAG, ALI, and ESN D. ANI, ALI, and GIS

27. The series of activities that utilize data from and the relations built between the following sources within the DBMS can be referred to as a “Relational Database” scheme:

A. MSAG, ANI, and NIEM B. MSAG, ANI, and ALI C. MSAG, ALI, and ESN D. ANI, ALI, and GIS

28. An item considered a capital expense would be:

A. 911 CPEB. Office SuppliesC. Public Education MaterialsD. Operator Salaries

28. An item considered a capital expense would be:

A. 911 CPEB. Office SuppliesC. Public Education MaterialsD. Operator Salaries

29. After the E9-1-1 system goes live to the public, PSAP personnel should use this form in reporting trouble and data error conditions:

A. MSAG LedgerB. TN Assignment Form C. SOI Record Update Form D. ANI/ALI Inquiry Form

29. After the E9-1-1 system goes live to the public, PSAP personnel should use this form in reporting trouble and data error conditions:

A. MSAG LedgerB. TN Assignment Form C. SOI Record Update Form D. ANI/ALI Inquiry Form

30. Which act was the first in a series of laws passed by Congress which gave Federal sanction to the right of labor unions to organized and strike, and to use other forms of economic leverage in dealing with management?

A. Equal Employment Opportunity ActB. Clayton ActC. Norris-LaGuardia Act D. Taft-Hartley Act

30. Which act was the first in a series of laws passed by Congress which gave Federal sanction to the right of labor unions to organized and strike, and to use other forms of economic leverage in dealing with management?

A. Equal Employment Opportunity ActB. Clayton ActC. Norris-LaGuardia Act D. Taft-Hartley Act

31. Latitude is?

A. Lines that are called meridiansB. Is the distance from the Prime MeridianC. The Y coordinateD. Lines that run north and south

31. Latitude is?

A. Lines that are called meridiansB. Is the distance from the Prime MeridianC. The Y coordinateD. Lines that run north and south

 32. _______________ involves a comprehensive program that includes assistance to individual states in developing programs that would lead to the establishment of the predetermined and selected trained teams of individuals who can be mobilized quickly and deployed to assist communications centers during disasters.

A. NEMAB. FEMAC. TERTD. NENA

 32. _______________ involves a comprehensive program that includes assistance to individual states in developing programs that would lead to the establishment of the predetermined and selected trained teams of individuals who can be mobilized quickly and deployed to assist communications centers during disasters.

A. NEMAB. FEMAC. TERTD. NENA

 

A. NENA’s PSAP Survivability OIDB. National Incident Management SystemC. Federal Emergency Management AgencyD. Telecommunications Emergency Response Team.

33. The ________________is meant to be used in conjunction with other Contingency Planning Documents to assist the PSAP to better prepare for and react to a disaster situation with the end goal being that the PSAP remains operational.

 

A. NENA’s PSAP Survivability OIDB. National Incident Management SystemC. Federal Emergency Management AgencyD. Telecommunications Emergency Response Team.

33. The ________________is meant to be used in conjunction with other Contingency Planning Documents to assist the PSAP to better prepare for and react to a disaster situation with the end goal being that the PSAP remains operational.

 

A. LPGB. LNGC. ESRPD. LVF

34. In an I3 environment, when a call is originated from a legacy wireline or wireless provider the first signaling and media interconnection point is called the:

 

A. LPGB. LNGC. ESRPD. LVF

34. In an I3 environment, when a call is originated from a legacy wireline or wireless provider the first signaling and media interconnection point is called the:

 

A. Physical skillB. Interactive and social skillsC. Clerical skillD. Cognitive Skill

35. Choosing the best possible solution for a type of situation based on common sense is an example of a:

 

A. Physical skillB. Interactive and social skillsC. Clerical skillD. Cognitive Skill

35. Choosing the best possible solution for a type of situation based on common sense is an example of a:

 

A. Trunked radioB. Conventional C. SpectrumD. Simulcast

36. A radio system where all users share the same radio frequencies to send and receive messages is a:

 

A. Trunked radioB. Conventional C. SpectrumD. Simulcast

36. A radio system where all users share the same radio frequencies to send and receive messages is a:

 

A. 10%B. 15%C. 25%D. 30%

37. What percent of trainees do not complete the training process?

 

A. 10%B. 15%C. 25%D. 30%

37. What percent of trainees do not complete the training process?

 

A. 10-30 KHzB. 300-3000 KHzC. 300-3000 MHzD. 3-30 GHz

38. Ultra high frequencies include:

 

A. 10-30 KHzB. 300-3000 KHzC. 300-3000 MHzD. 3-30 GHz

38. Ultra high frequencies include:

 

A. Planning and ImplementationB. Needs AssessmentC. ProcurementD. Request for Information

39. The third phase of new equipment acquisition is:

 

A. Planning and ImplementationB. Needs AssessmentC. ProcurementD. Request for Information

39. The third phase of new equipment acquisition is:

 

A. RepeaterB. VocoderC. Binary codeD. Control channel

40. This type of device converts voice to a digital signal. 

 

A. RepeaterB. VocoderC. Binary codeD. Control channel

40. This type of device converts voice to a digital signal. 

 

A. RepeaterB. Master controllerC. Portable radioD. Differential Global Positioning System (DGPS)

41. A ____________allows a radio system to provide coverage over a greater distance.    

 

A. RepeaterB. Master controllerC. Portable radioD. Differential Global Positioning System (DGPS)

41. A ____________allows a radio system to provide coverage over a greater distance.    

 

A. Quality Improvement B. Quality Assurance C. Quality planningD. Adverse Actions

42. Timely and objective feedback to an employee is part of:

 

A. Quality Improvement B. Quality Assurance C. Quality planningD. Adverse Actions

42. Timely and objective feedback to an employee is part of:

 

A. RepeaterB. Satellite receiverC. Transmitter calculatorD. Master controller

43. The piece of equipment that determines which channel that will be used on a trunked radio system is called: 

 

A. RepeaterB. Satellite receiverC. Transmitter calculatorD. Master controller

43. The piece of equipment that determines which channel that will be used on a trunked radio system is called: 

 

A. Gantt ChartB. Distribution ChartC. Composition ChartD. Histogram

44. A commonly used chart to manage a project is called a:

 

A. Gantt ChartB. Distribution ChartC. Composition ChartD. Histogram

44. A commonly used chart to manage a project is called a:

 

A. Radio SystemsB. VehiclesC. TowersD. Architectural Services

45. An RFP is typically used when purchasing:

 

A. Radio SystemsB. VehiclesC. TowersD. Architectural Services

45. An RFP is typically used when purchasing:

 

A. AssociatedB. AugmentC. PiggybackD. Annex

46. The term ___________ contract is used when local entities are permitted to purchase commodities at the government contract price without seeking competitive quotes or bids.

 

A. AssociatedB. AugmentC. PiggybackD. Annex

46. The term ___________ contract is used when local entities are permitted to purchase commodities at the government contract price without seeking competitive quotes or bids.

 

A. Pre-Bid or Pre-proposalB. PreludeC. ForeshowD. Proposition

47. Prior to a vendor submitting a RFP/RFB, a conference may be held to permit face to face discussion between the agency and prospective vendors to clarify the RFP/RFB. This is called a:

 

A. Pre-Bid or Pre-proposalB. PreludeC. ForeshowD. Proposition

47. Prior to a vendor submitting a RFP/RFB, a conference may be held to permit face to face discussion between the agency and prospective vendors to clarify the RFP/RFB. This is called a:

 

A. What are your health issues? B. If hired, can you prove your age? C. Are you legally authorized to work in the United

States? D. What is your name?

48. Of the choices provided, which may be considered an illegal question in the interview process?

 

A. What are your health issues? B. If hired, can you prove your age? C. Are you legally authorized to work in the United

States? D. What is your name?

48. Of the choices provided, which may be considered an illegal question in the interview process?

 

A. Hosted SolutionB. Stand Alone ALI (SALI)C. Host ControlD. Records Management System

49. When an ALI database is collocated on the PSAP’s premises and there is physical connectivity/interoperability between the call handling and the ALI database to retrieve the ALI data is called:

 

A. Hosted SolutionB. Stand Alone ALI (SALI)C. Host ControlD. Records Management System

49. When an ALI database is collocated on the PSAP’s premises and there is physical connectivity/interoperability between the call handling and the ALI database to retrieve the ALI data is called:

 

A. 1 week B. 2 weeksC. 3 weeksD. 4 weeks

50. The time from application closing to testing should be no more than:

 

A. 1 week B. 2 weeksC. 3 weeksD. 4 weeks

50. The time from application closing to testing should be no more than:

 

A. Long assignments on the same shiftB. Long periods of consecutive work daysC. Schedules with few weekends offD. Schedules that distribute desirable schedules

properties among employees

51. Which schedule property does not contribute to fatigue and boredom with the attendance problems of absenteeism and lower productivity?

 

A. Long assignments on the same shiftB. Long periods of consecutive work daysC. Schedules with few weekends offD. Schedules that distribute desirable schedules

properties among employees

51. Which schedule property does not contribute to fatigue and boredom with the attendance problems of absenteeism and lower productivity?

 

A. A local government entityB. One EMS providerC. More than one agency or departmentD. More than one area code

52. A consolidated PSAP provides communications services for:

 

A. A local government entityB. One EMS providerC. More than one agency or departmentD. More than one area code

52. A consolidated PSAP provides communications services for:

 

A. Teaching children what number to call in the event of an emergency

B. Performing background checks on new applicantsC. Maintaining 9-1-1 system funding levels as more

people rely on wireless or IP voice communications

D. Maintaining accurate zone map books

53. Applying new technologies to emergency communications presents which of the following major challenges?

 

A. Teaching children what number to call in the event of an emergency

B. Performing background checks on new applicantsC. Maintaining 9-1-1 system funding levels as more

people rely on wireless or IP voice communications

D. Maintaining accurate zone map books

53. Applying new technologies to emergency communications presents which of the following major challenges?

 

A. Executive Order 11246B. Executive Order 11375 C. Executive Order 11478D. Executive order 10988

54. Which Executive Order required that all discriminatory practices toward current employees and applicants be eliminated by federal contractors?

 

A. Executive Order 11246B. Executive Order 11375 C. Executive Order 11478D. Executive order 10988

54. Which Executive Order required that all discriminatory practices toward current employees and applicants be eliminated by federal contractors?

 

A. The Age Discrimination in Employment Act of 1967B. Title I of the American’s with Disabilities Act of 1990C. The Equal Pay Act of 1963D. The Family Medical Leave Act

55. Which law is not enforced by the EEOC?

 

A. The Age Discrimination in Employment Act of 1967B. Title I of the American’s with Disabilities Act of 1990C. The Equal Pay Act of 1963D. The Family Medical Leave Act

55. Which law is not enforced by the EEOC?

 

A. NENA Standard B. NENA Requirements Documents C. NENA Development Group Organizational StructureD. NENA Information Document

56. Which is NOT one of the ways that the NENA Technical Documents are categorized?

 

A. NENA Standard B. NENA Requirements Documents C. NENA Development Group Organizational StructureD. NENA Information Document

56. Which is NOT one of the ways that the NENA Technical Documents are categorized?

 

A. UPSB. GeneratorC. DATD. PC

57.A battery-powered source of alternating current

that also provides protection against commercial outages is:

 

A. UPSB. GeneratorC. DATD. PC

57.A battery-powered source of alternating current

that also provides protection against commercial outages is:

 

A. RMSB. ACDC. AVLD. CAD

58. The feature within the call handling equipment that sends the call to the next available call taker is the:

 

A. RMSB. ACDC. AVLD. CAD

58. The feature within the call handling equipment that sends the call to the next available call taker is the:

 

A. MDTB. Instant recall recorderC. Digital storage D. DAT file

59. A short duration recording devices is called:

 

A. MDTB. Instant recall recorderC. Digital storage D. DAT file

59. A short duration recording devices is called:

 

A. Progressive DisciplineB. Quality Trilogy C. NAEDD. Continuing Dispatch Education

60. The three elements of Quality Planning, Quality Control, and Quality Improvement are known as the:

 

A. Progressive DisciplineB. Quality Trilogy C. NAEDD. Continuing Dispatch Education

60. The three elements of Quality Planning, Quality Control, and Quality Improvement are known as the:

 

A. FCCB. NAED C. NIMSD. ATIS

61. The entity that enforces regulations covering telecommunications services (by wire or radio) is:

 

A. FCCB. NAED C. NIMSD. ATIS

61. The entity that enforces regulations covering telecommunications services (by wire or radio) is:

 

A. TRSB. TSPC. TTYD. ATIS

62. A Program that directs telecommunications service providers to give preferential treatment to users enrolled in the program when they need to add new lines or have their lines restored following a disruption of services.

 

A. TRSB. TSPC. TTYD. ATIS

62. A Program that directs telecommunications service providers to give preferential treatment to users enrolled in the program when they need to add new lines or have their lines restored following a disruption of services.

 

A. LegislativeB. ExecutiveC. JudicialD. Congress

63. The branch of government hears cases that challenge legislation or require interpretation of that legislation.

 

A. LegislativeB. ExecutiveC. JudicialD. Congress

63. The branch of government hears cases that challenge legislation or require interpretation of that legislation.

 

A. Net 911 Improvement ActB. Enhance 911 ActC. (NET) 911 Improvement ActD. Wireless Communications and Public Safety Act

64. The Act that established 9-1-1 as the universal emergency number was:

 

A. Net 911 Improvement ActB. Enhance 911 ActC. (NET) 911 Improvement ActD. Wireless Communications and Public Safety Act

64. The Act that established 9-1-1 as the universal emergency number was:

 

A. Coaxial CableB. Copper Wires C. MicrowaveD. Fiber Optics

65. The term “twisted pair” refers to what type of transport media?

 

A. Coaxial CableB. Copper Wires C. MicrowaveD. Fiber Optics

65. The term “twisted pair” refers to what type of transport media?

 

A. 10 milesB. 2000 feet C. 365 yards D. 30 miles

66. Microwave signals travel in straight lines for up to ______, at which point a repeater is required.

 

A. 10 milesB. 2000 feet C. 365 yards D. 30 miles

66. Microwave signals travel in straight lines for up to ______, at which point a repeater is required.

 

A. WAN B. LANC. VPND. Intranet

67. A computer network covering a small geographic area such as an office or group of buildings.

 

A. WAN B. LANC. VPND. Intranet

67. A computer network covering a small geographic area such as an office or group of buildings.

 

A. TandemB. PS-ALIC. ANID. DID

68. Using _______, the PBX owner is responsible for creating and maintaining ALI records that identify each station address or Emergency Response Location.

 

A. TandemB. PS-ALIC. ANID. DID

68. Using _______, the PBX owner is responsible for creating and maintaining ALI records that identify each station address or Emergency Response Location.

 

A. LicenseB. LibraryC. RouterD. Address

69. ALI has to do with what type of information?

 

A. LicenseB. LibraryC. RouterD. Address

69. ALI has to do with what type of information?

 

A. CommercialsB. Presentations in schoolsC. Radio AnnouncementsD. Community Events

70. The most common form of 9-1-1 Public Education is done through:

 

A. CommercialsB. Presentations in schoolsC. Radio AnnouncementsD. Community Events

70. The most common form of 9-1-1 Public Education is done through:

 

A. Research and Evaluation B. Gantt chart and timetableC. Mitigation and preparednessD. Delivery and feedback

71. Two items to be used in justifying program a program in order to obtain funding.

 

A. Research and Evaluation B. Gantt chart and timetableC. Mitigation and preparednessD. Delivery and feedback

71. Two items to be used in justifying program a program in order to obtain funding.

 

A. Party linesB. Dual ServiceC. VOIPD. PBX

72. A service which supplies the same dial tone to two different addresses within the same serving wire center at the same time is called:

 

A. Party linesB. Dual ServiceC. VOIPD. PBX

72. A service which supplies the same dial tone to two different addresses within the same serving wire center at the same time is called:

 

A. Disaster B. Direct Connect C. Direct and Equal AccessD. Direct Inward Dialing

73. The ability for a caller outside a company to call an internal extension without having it pass through a switchboard operator or attendant at the MLTS is called:

 

A. Disaster B. Direct Connect C. Direct and Equal AccessD. Direct Inward Dialing

73. The ability for a caller outside a company to call an internal extension without having it pass through a switchboard operator or attendant at the MLTS is called:

 

A. Service Level Agreement B. Service Provider IdentifierC. Service Order InputD. Service Registry

74. A file of completed service order updates that is sent to the DBMSP by all SP’s is called:

 

A. Service Level Agreement B. Service Provider IdentifierC. Service Order InputD. Service Registry

74. A file of completed service order updates that is sent to the DBMSP by all SP’s is called:

 

A. Session Initiation ProtocolB. Signaling Connection Control PartC. Simple Network Management ProtocolD. Simple Object Access Protocol

75. This protocol is used as the call signaling protocol in VoIP i2 and I3.

 

A. Session Initiation ProtocolB. Signaling Connection Control PartC. Simple Network Management ProtocolD. Simple Object Access Protocol

75. This protocol is used as the call signaling protocol in VoIP i2 and I3.

The End