Both sides, now - are we builders or users of services in the cloud?

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A presentation given at the Eduserv sponsor's session during ALT-C 2008.

Transcript of Both sides, now - are we builders or users of services in the cloud?

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Andy Powell, Eduserv Foundationandy.powell@eduserv.org.uk

www.eduserv.org.uk/foundation

Both sides, now

Are we builders or users of services in the cloud?

September 2008ALT-C 2008 Sponsor Session 2

Joni Mitchell – Both sides, now

“I've looked at clouds from both sides now

From up and down, and still somehow

It's cloud illusions I recall

I really don't know clouds at all”

September 2008ALT-C 2008 Sponsor Session 3

we live in a rapidly changing environment

September 2008ALT-C 2008 Sponsor Session 4

Web 2.0

September 2008ALT-C 2008 Sponsor Session 5

services in the “cloud”

September 2008ALT-C 2008 Sponsor Session 6

impact on the way universities deliver and consume services

September 2008ALT-C 2008 Sponsor Session 7

impact on Eduserv

September 2008ALT-C 2008 Sponsor Session 8

primary focus of this talk is Eduserv

September 2008ALT-C 2008 Sponsor Session 9

but issues are pertinent to funding bodies, universities and individuals

September 2008ALT-C 2008 Sponsor Session 10

what is Eduserv?

September 2008ALT-C 2008 Sponsor Session 11

a charity

September 2008ALT-C 2008 Sponsor Session 12

a somewhat unusual charity

(you won’t find us rattling tins on the high street)

September 2008ALT-C 2008 Sponsor Session 13

income thru sale of services

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an educational charity

September 2008ALT-C 2008 Sponsor Session 15

“a not for profit IT services company”

September 2008ALT-C 2008 Sponsor Session 16

what is our mission?

September 2008ALT-C 2008 Sponsor Session 17

“to realise the benefits of ICT for learners, researchers and the institutions that serve

them”

September 2008ALT-C 2008 Sponsor Session 18

where are we from?

September 2008ALT-C 2008 Sponsor Session 19

Bath

September 2008ALT-C 2008 Sponsor Session 20

the University of Bath

September 2008ALT-C 2008 Sponsor Session 21

started in the pre-Web era

September 2008ALT-C 2008 Sponsor Session 22

spun out of the University more than 10 years ago

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spun out as a charity

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seen as the best way of keeping our assets within the education community

September 2008ALT-C 2008 Sponsor Session 25

what are we known for?

September 2008ALT-C 2008 Sponsor Session 26

2 things primarily

September 2008ALT-C 2008 Sponsor Session 27

1st thing we are known for…

September 2008ALT-C 2008 Sponsor Session 28

Access and Identity Management

Athens

(centralised service funded partly by the JISC to provide single sign-on to bibliographic and other network services – still in

use by the NHS)

September 2008ALT-C 2008 Sponsor Session 29

more recently evolved into a new product suite known as OpenAthens

September 2008ALT-C 2008 Sponsor Session 30

outsourced “access and identity” solution for institutions and service providers

September 2008ALT-C 2008 Sponsor Session 31

we handle the technology that allows institutions and service providers to join the UK Access

Management Federation

September 2008ALT-C 2008 Sponsor Session 32

and other federations

September 2008ALT-C 2008 Sponsor Session 33

“we support Shibboleth so you don’t have to”

September 2008ALT-C 2008 Sponsor Session 34

but we also support other emerging “identity” standards…

SAML, OpenID and Information Cards

September 2008ALT-C 2008 Sponsor Session 35

with the intention of future-proofing services to institutions and content providers

September 2008ALT-C 2008 Sponsor Session 36

2nd thing we are known for…

September 2008ALT-C 2008 Sponsor Session 37

Licence negotiation

Chest

September 2008ALT-C 2008 Sponsor Session 38

the benefits of negotiating as a community

September 2008ALT-C 2008 Sponsor Session 39

for software (and other stuff)

September 2008ALT-C 2008 Sponsor Session 40

both Athens and Chest have been very successful

September 2008ALT-C 2008 Sponsor Session 41

and have been provided in a sustainable way for the benefit of the community

September 2008ALT-C 2008 Sponsor Session 42

Athens has been a highly reliable part of the academic infrastructure for the last 10 years or

so

September 2008ALT-C 2008 Sponsor Session 43

we also do Web hosting, CMS and bespoke Web development

September 2008ALT-C 2008 Sponsor Session 44

sometimes for the education sector

September 2008ALT-C 2008 Sponsor Session 45

but mainly for the wider public sector

September 2008ALT-C 2008 Sponsor Session 46

again, very successfully

September 2008ALT-C 2008 Sponsor Session 47

success is what makes us sustainable and cost-effective – in delivering services we tend to

generate operating surpluses

September 2008ALT-C 2008 Sponsor Session 48

those surpluses are given back to the community (because we are a charity)

September 2008ALT-C 2008 Sponsor Session 49

which we do mainly thru our programme of research grants

September 2008ALT-C 2008 Sponsor Session 50

managed by the Eduserv Foundation

September 2008ALT-C 2008 Sponsor Session 51

which is where I come in

September 2008ALT-C 2008 Sponsor Session 52

we are a small funding body

September 2008ALT-C 2008 Sponsor Session 53

up to £.5M a year (but typically less in actual grants)

September 2008ALT-C 2008 Sponsor Session 54

typically, we fund 3 research projects per year

September 2008ALT-C 2008 Sponsor Session 55

where each project is equivalent of 1 FTE

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for example

September 2008ALT-C 2008 Sponsor Session 57

last year, we funded 4 projects related to Second Life

September 2008ALT-C 2008 Sponsor Session 58

Sloodle

(Dan Livingstone, University of West of Scotland)

September 2008ALT-C 2008 Sponsor Session 59

Learning from Virtual Worlds, Teaching in Second Life

(Diane Carr, London Knowledge Lab)

September 2008ALT-C 2008 Sponsor Session 60

Theatron

(Hugh Dennard, KCL – though currently being managed by Mark Childs)

September 2008ALT-C 2008 Sponsor Session 61

Modelling 4 All

(Ken Kahn, University of Oxford)

(not really Second Life at all)

September 2008ALT-C 2008 Sponsor Session 62

and this year…

September 2008ALT-C 2008 Sponsor Session 63

not announced yet

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but

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I’ll tell you anyway

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3 projects

September 2008ALT-C 2008 Sponsor Session 67

Creating a W3C Standard for Open Social Networking Data

(Harry Halpin, University of Edinburgh)

September 2008ALT-C 2008 Sponsor Session 68

Rhizome: exploring strands of online identity in learning, teaching and research

(Steven Warburton, KCL)

September 2008ALT-C 2008 Sponsor Session 69

This is me

(Shirley Williams, University of Reading)

(small grant)

September 2008ALT-C 2008 Sponsor Session 70

all in the area of social networks and identity on the Web

(open standards and digital literacy)

September 2008ALT-C 2008 Sponsor Session 71

we also do other stuff

September 2008ALT-C 2008 Sponsor Session 72

an annual symposium and other meetings

September 2008ALT-C 2008 Sponsor Session 73

work on interoperability standards

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advice on good practice in areas like metadata, middleware, elearning, virtual worlds, Web 2.0, open access, copyright, information literacy, …

September 2008ALT-C 2008 Sponsor Session 75

but…

September 2008ALT-C 2008 Sponsor Session 76

but…

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we’ve increasingly come to realise that

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associating our grant-giving with the “Foundation” brand tends to dilute the overall

charitable brand of Eduserv

September 2008ALT-C 2008 Sponsor Session 79

the “value” of grant-giving minimal in comparison to “value” of services

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and small scale of grant-giving makes it difficult to ensure impact and “value for money”

(in the way that JISC can for example)

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particularly when we try and focus on education generally

September 2008ALT-C 2008 Sponsor Session 82

as a result we are beginning to think differently

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new focus on delivering “services” to “higher education”

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with the intention of offering large-scale, resilient, sustainable “data centre” capability

(rack-space and managed hosting)

September 2008ALT-C 2008 Sponsor Session 85

offering hosted “services”, a “cloud” platform, identity management solutions and licence

negotiation (including SaaS)

September 2008ALT-C 2008 Sponsor Session 86

but in order to do that properly

we need to understand your requirements

(that means you)

September 2008ALT-C 2008 Sponsor Session 87

more importantly, we need to understand whether we can do this sustainably in an

environment where existing Web 2.0 services and infrastructure are free/very cheap

September 2008ALT-C 2008 Sponsor Session 88

what kinds of “services”?

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we don’t know yet, but…

data repositories, portfolio, assessment, storage infrastructure, high-performance computing,

virtual world hosting (e.g. OpenSim), …

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will you still do Web hosting and CMS type solutions?

yes

September 2008ALT-C 2008 Sponsor Session 91

will you still do licence negotiation?

yes

September 2008ALT-C 2008 Sponsor Session 92

will you still do access and identity management (OpenAthens)?

yes

September 2008ALT-C 2008 Sponsor Session 93

will you still work with the wider public sector and other areas of education?

yes (because that work helps make us sustainable and cost-effective but our primary focus will be HE)

September 2008ALT-C 2008 Sponsor Session 94

will you still give research grants?

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yes… probably… but they’ll probably be a bit different

September 2008ALT-C 2008 Sponsor Session 96

“work with us to improve our services”

rather than

“here’s some money to do something interesting”

September 2008ALT-C 2008 Sponsor Session 97

the fundamental question is

September 2008ALT-C 2008 Sponsor Session 98

can we (by which I really mean the wider education community) deliver these kinds of

services sustainably…

September 2008ALT-C 2008 Sponsor Session 99

…in a Web 2.0, SaaS, “cloud” world in which lots of very good looking stuff is made available for

free or very cheaply?

can we (by which I really mean the wider education community) deliver these kinds of

services sustainably…

September 2008ALT-C 2008 Sponsor Session 100

thank you