Customs Duty and/or import VAT relating to imports by post

BOR286 HMRC01/17

Youneedtocompletethisformforparcels/packetsreceivedthroughParcelforce/RoyalMailonly, where you believe thatCustomsDutyorimportVAThasbeenincorrectlycalculatedonyourimporteditem.

Details of UK Importer/Consignee (thepersonthegoodsweresenttointheUK)

NameofImporter

Address

Email:

Phonenumber

VATRegistrationNumber(ifapplicable)

Chargereferencenumber(thiswillusuallybeginwith‘EC’or‘ZA’andend‘GB’)

PleasepaytheCustomschargesandcompletethisformafterpaymentoryourparcelwillbereturnedtosender.

Details of Customs Duty or import VAT incorrectly charged

Inaddition,you must include:•Customsblack&whitechargelabel(stucktotheoutsideofyourparcelandshowsthebreakdownofthecharges)•Customsdeclarationform(alsostucktotheoutsideofyourparcelandfilledinbythesender)•invoice/receiptorotherevidenceofvalue(suchasEbaypageorPaypalreceipt)ofthegoods•forreturnedgoods–evidenceofrefundongoodsreturned,certificateofposting,costofrepairetc.•foroverseasstudents–confirmationfromUniversity/Collegeofcoursedetailsandpermanentaddressoutsidethe

EuropeanCommunity •forantiques–verifiableevidenceofage.

Iftheparcel contains one or more personal/private gift(s) from someone abroad please provide written confirmation from the sender, including detailsofthegift(s),its/their value and the intended recipient(s).

Youmayalsoneedtoprovideotherformsasrequiredorrequested for example form ToR01: Application for Transfer of Residence.This includes goods for students whilst they are studying, means of transport and animals. You should complete the relevant sectionon form ToR01, otherwise theform will be returned to you whichmay delay any refund due.For further information on charges seeNotice 143: a guide for international post users.

Please note that we cannot accept incomplete forms or those that do not include the required supporting evidence.

DeclarationIcertifythattheinformationgivenaboveiscompleteandcorrect.Iunderstandthattheremaybepenaltiesforfalseinformation.

Fullname(usecapitalletters)

Where to send this form Pleasesendthecompletedformtogetherwiththeevidencerequestedaboveto:

BorderForceCoventryInternationalHubSiskinParkwayWestCOVENTRYCV34HX

PleaseprovidedetailsofanyadditionalChargereferencenumbersyouareenquiringaboutonaseparatesheet.

Pleaseexplainwhyyouthinkthechargesareincorrectprovidingasmuchdetailaspossible:

Signature

DateDD MM YYYY

Postcode