Post on 16-Mar-2018
Boosting VSAT Capability withBoosting VSAT Capability with Content & Entertainment for Crew I t d i th i i VSAT B db d t kIntroducing the new mini-VSAT Broadband℠ network
and IP-MobileCast™ content delivery service
P t d b Presented by Vivian Quenet, Vice President of Sales, Asia Pacific
KVH Industries Pte Ltd.Digital Ship Singapore, 2 October 2013g p g p ,
Leader in Maritime VSAT
• KVH worldwide leader in maritime VSAT and satellite TV– 175 000+ mobile satellite TV and communications systems175,000+ mobile satellite TV and communications systems– 3,000+ maritime VSAT systems
• Network operator– mini-VSAT Broadband network world’s only seamless– mini-VSAT Broadband network world s only seamless
global C-/Ku-band VSAT service
• Service provider– Created mini-VSAT Broadband in 2007– Installation and support services
• Onboard network management– CommBox™ best-of-breed ship/shore network managerCommBox best of breed ship/shore network manager– 1,300 vessels
• 30 years of maritime experience– Founded in 1982Founded in 1982– 500 employees worldwide
Leader in Licensed Maritime Content
• Headland Media joins KVHin May 2013KVH M di G • KVH Media Group – NewsLink: Licensed news content
• 78 different daily newspapers in 17 languages• 9,600 vessels
– Walport: Maritime training videos– Approved distributor of all major movie studios for
iti k t f ll li d f i l maritime market, fully licensed for commercial use– Movies available before release to DVD
Crew Communications & Entertainment
• MLC-2006, Regulation 3.1 – Recommendation to provide e-mail and Internet
access films and television programs at reasonable access, films, and television programs at reasonable or no cost to seafarers
• Challenges: Crew wants broadband access for e mail Internet – Crew wants broadband access for e-mail, Internet, social media, and entertainment content
– Crew members currently bring their own DVDs, but that is a copyright violationpy g
– Broadband connectivity central to social life for younger seafarers
– Good seafarers will work for companies offering the b t li i ditibest living conditions
Crew Training
• MLC-2006, Regulations 1.3, 2.8– Recommendation to provide training and
certification and promote career development certification, and promote career development
• ChallengesCourses need to be offered in many languages – Courses need to be offered in many languages with multinational crews
– Crew members need proper certifications, to access higher level of seamanship or vessel-g pspecific training
– Crew members need to have opportunity for career advancement
Telemedicine
• MLC-2006, Regulation 4.1– Recommendation to have capability for medical advice
by satellite communications when needed by satellite communications when needed
• ChallengesVessels must be prepared to handle a wide range of – Vessels must be prepared to handle a wide range of injuries or illnesses, beyond capability of onboard crew
– For telemedicine to be effective, onboard equipment requires high-speed Internet q g p
KVH Solution for Meeting MLC-2006
• Provide high-speed connectivity for crew welfare and operational needs
Flexible monthly airtime plans from mini VSAT Broadband service– Flexible monthly airtime plans from mini-VSAT Broadband service– High-quality voice, fast data and Internet access
• Affordable content delivery– Premium news, sports, and movies– Electronic charts and weather
• Integrated hardware and serviceg– Design and manufacture onboard hardware– Own terrestrial hubs at the teleports– Lease the satellite bandwidth
• Turnkey solutions– Professional services
24/7/365 support– 24/7/365 support
Superior Spread Spectrum Technology
• ArcLight® advantage: CRMA (Code Reuse Multiple Access) – Consistent, low latency service (<600 ms)
Si lt t i i i i i i t ti– Simultaneous transmissions minimizing contention– High quality data connections and voice service
TDMA vs CRMATDMA vs. CRMA
TDMA VSAT systems divide bandwidth into time slots, forcing users to wait their turn.
CRMA technology allows simultaneous transmissions and consistent data speeds.p
ArcLight Technology Enables Use of Small, Powerful AntennasSmall, Powerful Antennas• Spread spectrum modulation mitigates adjacent
satellite interference from small antennas • Antenna size does not impact coverage area, only
the transmission speeds• TracPhone VIP-series onboard terminals• TracPhone VIP-series onboard terminals
85% smaller than comparable TDMA antennas• Fully licensed by FCC and approved
f i th 125 t i Standard C band domefor use in more than 125 countries
Standard
Standard C-band dome
Standard TDMA VSAT dome
IT Managers Need Multiple Hardware Options but Common PlatformOptions but Common Platform• New TracPhone VIP-series
– V3IP: 37 cm antenna, Ku-bandV7 60 t K b d– V7IP: 60 cm antenna, Ku-band
– V11IP: 1.1 meter antenna, C-/Ku-band
• Integrated CommBox Modem (ICM)– Belowdecks unit common for all VIP systems
Integrated CommBox Modem (ICM) –the Power Behind it Allthe Power Behind it All• Built-in capabilities for managing crew Internet and VoIP access• Streamlined belowdecks ICM is standard with every
TracPhone VIP system– Saves space, offers enhanced reliability, makes installation easy– Over-the air-software upgrades continuously improve quality of service– Hub for upcoming KVH IP-MobileCast™ service– Hub for Crew Calling and optimized voice
IT Needs to Simplify, Integrate, and StandardizeStandardize
New Integrated CommBoxModem 2U EnclosureModem 2U Enclosure
– ViaSat modem– Built-in server– Network managerNetwork manager– VoIP with crew calling – Ethernet switch – USB portsUSB ports– Wi-Fi
Typical Solution KVH’s Solution
KVH IP-MobileCast Service?
• What?– New service to broadcast content, including large files, directly and efficiently via multicasting
technology to all vessels at oncetechnology to all vessels at once
• How?– Multicast technology in all KVH hubs around the world– Additional network bandwidth (new bandwidth from VCSM and ACSM)– Built into all KVH V3IP, V7IP, and V11IP systems
• Which content?• Latest movies, News Channel, Sports Highlights, Music, digital charts,
detailed weatherE b d t TV• Even broadcast TV– Remember satellite TV only works near shore, not in the middle of the ocean
• How to watch ?– Will support TVs, smartphones, tablets, laptops
Efficiency of IP-MobileCast vs. Unicast
IP-MobileCast – ONE transmission sends a file to ALL vessels
Unicasting – each file individually requested & transmitted to receiving a file to ALL vesselsrequested & transmitted to receiving vessels
How it Works
• Delivered automatically in the background over the top of the mini-VSAT Broadband network
• Does not use customer’s data plan and does not affect onboard speeds at all
• Delivering terabytes of content per year to the vessel with a g y p yseparate datastream– You only pay for the movies and content – no charge for the delivery
• Patented software • Patented software – Optimizes data, provides advanced forward error correction, and validates onboard
files
• Available globally throughout the mini VSAT Broadband network • Available globally throughout the mini-VSAT Broadband network • Enables large files such as the entire ECDIS ENC global chart
database to be delivered automatically– Partnered with Jeppesen– 3 GB chart database delivered weekly
Use Only Idle Bandwidth(Background Multicast)(Background Multicast)
Even on busy beams, 50% is
• Network sized for peak capacity• KVH IP-MobileCast transmits in unused bandwidth
idle at timesKVH IP MobileCast transmits in unused bandwidth
Anticipated IP-MobileCast Content
• For Operations– Electronic chart delivery
W th d t
• For the Crew– Digital newspapers
N d t id li
Fully licensed content –MLC-2006 compliant!
– Weather updates– Updates for electronic manuals– Interactive training courses
S it th t d t
– News and sports video clips– IPTV/IP-radio– Movies & TV
S i l di – Security threat updates – Social media access
But Where to Get the Content?
• KVH recently acquired Headland Media• Leading supplier of licensed content for maritime industry
Current Release Movies & TV
• Approved distributor of all major movie studios for maritime market
• Fully licensed for commercial use• Movies available before release to DVD
Digital Newspapers
• Licensed content from27 newswire services
• Creating 78 different newspapers in 17 languages 365 days/year
• Delivered digitally for printg y por display
• Market to merchant vessels and cruise ships – who print and cruise ships who print and distribute on site, or enable digital access– 9,300 merchant vessels9,300 merchant vessels– 300 cruise ships
News, Sports, and Radio
• News channels– Daily news bulletins from home
N t t f BBC W ld N Al J – News content from BBC World News, Al Jazeera, CNN International
• Sports channels– Wide range of sports clips, including basketball,
motorsport, cricket, rugby, golf and many more– Coverage includes previews, action, post event
summaries and regular updatessummaries and regular updates– Sports clips English Premier League, and more
• IPTV/IP-RadioA li ti i d l t f d li i t l i i – Applications in development for delivering television and radio programs with IP-MobileCast
Social Media Access
• Crewtoo social network– Only online community solely for seafarers
80 000 members– 80,000 members– Adding 200/day– Started by Headland Media in 2011
Opportunities for recruitment– Opportunities for recruitment
• Popular social media sites– Onboard connectivity provides crew access to
f it i l di itfavorite social media sites– Facebook, Twitter, and more
Training
• Many benefits of onboard training:– Reduces expenses and delay as the crew does not need to
leave vessel to go to training centerleave vessel to go to training center– Optimizes value of crew wages as crew is already onboard
and working while doing additional training– Assessment can be done online and results can be known
immediately with VSAT connectivity
• Applications in development for delivering training content with IP-MobileCastg– Interactive course material and assessment– Multiple languages
• Safety training content from Walport Maritime • Safety training content from Walport Maritime currently available– Excellent range of maritime safety training content
Enabling New Applications
• Jeppesen (division of Boeing)– KVH plans to multicast Jeppesen’s entire electronic chart database to customers on a weekly basis
J ill iti t f T Ph f P A Y S il (PAYS) i– Jeppesen will use position reports from TracPhone for Pay-As-You-Sail (PAYS) services
• Others soon to follow!– Weather and sea conditions– Voyage planning– Equipment service providers– Security
KVH Internet Café Gateway
• Onboard system for crew welfare solution• OS and hardware locked down for security
and bandwidth management:• Disables browser history and automatic updates• Option to surf as mobile phone• “All Programs” list removed from Start Menu• All Programs list removed from Start Menu• Prevents Windows updates• Locked down system prevents software installs• Locked down system prevents configuration changesy p g g• No access to control panel
• Lockdown access to hardware– Prevents BIOS accessPrevents BIOS access– USB boot option moved to last
• ReliabilitySolid state no HDD– Solid state, no HDD
– Restart restores system to original state
Prepaid Service for Crew Calling and Internet Cafe• Simple solution for crew calling (VoIP)
and crew Internet accessC h i l d i t l id d ($25 – Crew uses physical and virtual prepaid cards ($25 or $100) to access mini-VSAT Broadband service
– KVH will sell to the vessel prepaid account numbers and PINs via a spreadsheet or physical cards in and PINs via a spreadsheet or physical cards in denominations of $25 and $100 to the vessel owner
– The ship’s store will collect money from the crew in a manner they see fit and provide the account a manner they see fit, and provide the account numbers and PINs to the crew
– Access through smartphones and tablets as well as PCs and MacsPCs and Macs
• Proven mini-VSAT Broadband service– No need for training or user assistance
Cards can be used anywhere – Cards can be used anywhere
Professional Services
• Lack of resources can make it difficult to roll out a new deployment
• KVH has professional services team – Network design– Assembly and testing of integrated onboard terminal
systems– Project management– Training
I t ll ti f b d t i l– Installation of onboard terminals– Creation of vessel monitoring and notification systems
Worldwide Service and Support
• GlobalCare and Network Management– 24/7/365 support via phone (any language) and e-mail
B ilt i GSM d t d f t t– Built-in GSM data modem for remote support– Ability to connect and diagnose issues remotely– 100% of spare parts shipped within 24 hours
C tifi d t h i i i 170+ t ld id– Certified technicians in 170+ ports worldwide– Regional support (2 hours travel) for 1,230+ ports
Regional Major Shipping PortsIn-port Service mini-VSAT Broadband Coverage
For More Information
• Contact KVH for further information about meeting MLC-2006 crew welfare requirements using broadband connectivity
• Read our new guide