Body Language: 3 Quick Tips for Business People

Post on 07-Jul-2015

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This short presentation is the TED-style talk I gave at a client's year-end event. In it, I offer three quick tips for business people when it comes to maximising body language. These are: getting the all-important hand shake right, effectively mirroring others' gestures and posture, and dealing with the phenomenon known as 'bitchy resting face'.

Transcript of Body Language: 3 Quick Tips for Business People

‘Enthused’ by ADfusion

27 November 2014

I’m Tiffany Markman

3 things

The Handshake

Mirro

ring

#BitchyRestingFace

But first:

What’s

body

language?

But first:

What’s

It’s

language.

The Handshake

#1

Let’s try it.

LIGHT

MEDIUM

HARD

The Wet Fish

The

Bone-Crusher

The Fingers-Only

The

Shake

-and-

Cover

REMEMBER

It’s more than a

greeting.

It’s a message

about your

personality and

confidence.

In

the

old

days

TIPS FOR A GOOD

HANDSHAKE:1. Fingers together; thumb up and open.

2. Slide your hand into the other person's.

3. The web of skin between each person’s

thumb and forefinger should touch.

4. Squeeze firmly for about three seconds.

5. Pump once or twice from the elbow.

6. Release after the handshake.

7. Don’t forget to make good eye contact.

Mirroring

#2

When one person copies another person

(subconsciously) while interacting with them:

GESTURES

movement muscle tension

EXPRESSION

tone & pitch

eye movement

BREATHING

attitudeWORD CHOICE

Most common?

Caused by

‘mirror neurons’

YOU CAN USE

MIRRORING TO:

1.

establish quick, easy rapport

2.

build trust and understanding

3.

create an impression of shared

attitudes, values or ideas

TO MAKE A CONNECTION

WITH A NEW PERSON:

Mirror his or her

body posture

GESTURES

sitting position

TONE of VOICE

& talking pace.

This will make them feel there’s something about you that they like.

Let’s try a

body

language

audit.

#3

WHAT’S

Bitchy Resting Face?

BRF‘Bitchy

Resting

Face’

An involuntary facial expression that implies a

person feels superior to, or is annoyed with, those

around her – even though it may just be…

THEIR

ACTUAL

FACE

"People make

social judgments

about others

generally within

about 100

milliseconds of

viewing a face."

- Megan L. Willis, PhD,

Judging Approachability

on the Face of It

TIPS TO HELP

YOU AVOID

‘BRF’:

1.

Part your lips slightly to relax your

facial muscles.

2.

Tilt your head, exposing your

neck.

3.

Smile with the lips and the eyes,

Let’s try it.

And

on that note

For a copy of this presentation, email

tiffany@tiffanymarkman.co.za

website: www.tiffanymarkman.co.za