Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is...

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Transcript of Blue Access for Employers Online Account Maintenance and Billing Summaries TRS-ActiveCare is...

Blue Access for Employers

Online Account Maintenance and Billing Summaries

TRS-ActiveCare is administered by Blue Cross and Blue Shield of Texas, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association. Blue Cross and

Blue Shield of Texas is solely responsible for the accuracy and security of information maintained on or through its Web site.

Blue Access for Employers

Online Account Maintenance• Add and delete employees and dependents• Make name and address changes• Make plan changes (for enrollment periods only)

• Request ID cards• View and print bill summaries, current

charges and fee adjustments

Can Blue Access be used for 2004-2005 enrollment?

• Add and delete dependents

• New! Make plan changes (for enrollment periods only)

• No online declinations

Tips for Using Blue Access

• Use the navigation and tool bars

• Complete all required fields

• Enter dates MM/DD/YYYY

• Do not use punctuation marks

• Logout to close and save data

• Keep forms for your records; do not submit unless…

More Tips

• You will not be able to enter these transactions online:– New hire previously employed by another

participating TRS-ActiveCare district/entity– Re-hire– Court-ordered dependents– All declinations

• Submit forms to Blue Cross and Blue Shield of Texas to process these transactions

Benefits Administrator’s Role

• Responsible for administering the eligibility requirements established by TRS

Do not enroll an employee whose Enrollment Application and Change Form was not signed and submitted within 31 days after the hire date or within 31 days after a special enrollment event (Special rules apply to newborns; see Administrative Guide)

• Online access will be revoked immediately for any abuse or misrepresentation

System Availability

7 a.m. to 9 p.m. (Central Time) Monday through Friday

7 a.m. to 3 p.m. (Central Time) Saturday

Help Desk1-888-706-0583

8 a.m. to 5 p.m., (Central Time)

Monday through Friday

Blue Access for Employers

Login Screen

Blue Access Home Page

Enroll an Employee

Enroll an Employee

Enroll an Employee

Enroll an Employee

Enroll an Employee

Enroll an Employee

Continue Enrollment

Find Employee

Employee Summary

Request an ID Card

Change NameChange Address or Add Address

Change Address

Add an Address

Plan Change

Plan Change

Cancel an Enrollee

Reinstate an Enrollee

Add a Dependent

Billing

Bill Summary-Sample

Employee FeesSelection Criteria

Employee Fees-Results

Sub Total for Category 1234- Anytown ISD (All) Product: 0001-PPO

Current Employee Charges-Results

Employee Fee Adjustments-Results

Changes Since Last Bill

Rates and Exposure Tables

Bill History

Enrollment Tutorial