BLINDS TO GO : STAFFING A RETAIL EXPANSION

SHRIDHAR KAYAN 2013277SOHAM BAGCHI 2013285SUHAIL MAHAJAN 2013293TANYA SHRIVASTAVA 2013301UMANG WARUDKAR 2013309VARUN CHAWLA 2013317YASH PAREKH 2013327

Human Resource Management

INTRODUCTION Family run company (1954) – Blinds

business started in 1980’s Montreal, Canada. Innovative Business Model Commission based business structure Rapid expansion strategy (continues)

Attracting and Retaining Issues Attraction –

High recruitment standards Low unemployment rate Wish to open 50 new stores annually Compensation Structure (U.S. – Progressive)

Retention –

Uncertainty of promotion a primary issue. Performance pressure existed Excessive competition – Environment not healthy for

promotion of team spirit / team building.

Organisational Design

Commission based structure Stock options provided to employees Enhanced communication between DCM & SM No professional training provided to retail staff.

“Focused primarily on business expansion and not Employee retention.”

Our Recommendations

Proper training and development program for employees

Establish employee career development and planning program

Performance based bonus Advise council for employees

QUESTIONS