Blend Conference 2014: Polishing Your Content Publishing Process

Post on 29-Nov-2014

429 views 1 download

description

Presented at Blend Conference, Charlotte, NC, September 13, 2014. You're starting to incorporate content strategy into your organization, building up (or elbowing your way into) a process that shepherds content from concept to implementation. And yet: there are bottlenecks and broken tools, slowdowns and workarounds. Despite the big ideas and deliverables, the process of producing and publishing content is still awfully messy. Luckily, you've got the skills to improve it. The content strategy work you're already doing can help identify and untangle the knots in your team and workflow, and lead to a more sustainable content production process.

Transcript of Blend Conference 2014: Polishing Your Content Publishing Process

Polishing Your Content Publishing

Process

Blend Conference September 13, 2014

Lisa Maria Martin | @redsesame

Who likes coloring?

Process?

The Writing Process

h"p://phdcomics.com/comics/archive.php?comicid=1732  

Famous Writers’ Sleep Habits & Literary Productivity

h"p://www.brainpickings.org/w

p-­‐conten

t/up

loads/2013/11/sle

epprod

ucBvity

writers_1500_1.jp

g  

The Daily Routines of Famous Creative People

h"ps://pod

io.com

/site

/creaB

ve-­‐rou

Bnes  

h"ps://www.youtube.com/watch?v=ZQ_MEFVx5jM  

Who *doesn’t* like coloring?

h"ps://twi"er.com/deathbearbrown/status/494649174928142336/photo/1  

We want a

repeatable, sustainable

process

because we want

repeatable, sustainable

results.

h"ps://twi"er.com/lucidplot/Bmelines/491607028209811456  

h"ps://twi"er.com/lucidplot/Bmelines/491607028209811456  

h"ps://twi"er.com/lucidplot/Bmelines/491607028209811456  

The Process™

If only publishing content were this easy.

Content strategy was supposed to make everything perfect.

Our workflow still has challenges.

h"ps://www.flickr.com/photos/magical-­‐world  

Slowdowns

h"ps://www.flickr.com/photos/leecraven/4667899925  

Unexpected gaps

Workarounds

h"ps://www.flickr.com/photos/kryshen/3860353364  

Broken tools

h"ps://www.flickr.com/photos/vivekjena/2992102316  

Crayons, man.

Spend time on content, not firefighting.

h"ps://twi"er.com/lucidplot/Bmelines/491607028209811456  

Use your skills.

You’re already thinking about:

Communication goals

Production

You’re already thinking about:

User needs Author

You’re already thinking about:

Inventories & audits Process

You’re already thinking about:

Tools & channels

Writing & editing

You’re already thinking about:

Sustainable pages

workflows

Strategist, strategize

thyself.

h"p://explodingdog.com/Btle/whywhatshouldibedoing.html  

The Process™

Real talk o’clock

h"ps://www.flickr.com/photos/68397968@N07/14118666380  

The (Actual) Process™

The (Actual) Process™

The (Actual) Process™

The (Actual) Process™

The (Actual) Process™

Map your

reality.

h"ps://m

edium.com

/i-­‐love-­‐charts/a-­‐map-­‐of-­‐the

-­‐introverts-­‐heart-­‐4db

2d8c9cf48  

• Roles & responsibilities • People • Timing • Tools

Pay attention to:

h"ps://www.flickr.com/photos/calsidyrose/4925267732  

• Write it. • Draw it. • Share it.

Make it visible:

h"ps://www.flickr.com/photos/jdhancock/7886707854  

What do we learn?

Is there a disconnect?

Is your team out of order?

Are your resources scarce?

Are you using the wrong tools?

Blame the CMS!

Blame the CMS! Don’t

Now what?

h"ps://twi"er.com/lucidplot/Bmelines/491607028209811456  

Mind the gaps.

h"ps://www.flickr.com/photos/bvi4092/14253264351  

Advocate for a better process.

• Approach • People • Resources • Tools

h"ps://www.flickr.com/photos/48685334@N00/4564784920  

Iterate and change.

h"ps://www.flickr.com/photos/pinksherbet/8658017263  

Be patient.

h"ps://www.flickr.com/photos/amagill/7798874692  

Fix your process now.

Do better work later.

Enjoy coloring.

Thank you.

Lisa Maria Martin | @redsesame