Post on 16-Aug-2020
05/16/2016
MemorialSloanKetteringCancerCenter’sBillingandCollectionProcess
MemorialSloanKetteringCancerCenterwillsendabilltoyourinsurancecompany.Ifyouhaveasecondaryplan,wewillalsobillthatcompany.ThisincludesMedicareandMedicaid.Wewilldothisforbothyourhospitalanddoctorvisits.Itisimportanttoensurethatwealwayshaveyourmostcurrentinsuranceinformation.Thiswillhelpthepaymentsfromyourinsurancecarrierbeprocessedfaster.
Pleaserememberthathealthinsurancecoveragevaries.Someservicesmaybepartiallycoveredornotcoveredatall.
YoumayreceivetwoseparatebillsfromMSK.
§ HospitalCharges:Thisbillisblueandwhite.Itisfortheuseofhospitalfacilities.Italsoincludesoutpatientclinicservicesprovidedbynursesandothermembersofyourcareteamwhoarenotdoctors.
§ Doctors’Charges:Thisbillispurple.Itisforservicesprovidedbyyourdoctors,physicianassistants,ornursepractitioners.
Eachmonth,youwillgetabillfortheamountthatwehavedeterminedisyourresponsibility.Thisamountmightbethebalanceafteryourinsurancehaspaiditsportion.Thebillwillshowtheamountduefrombothyouandyourinsurancecompany.Youareonlyresponsibleforyourbalance.
Youwillbecontactedaboutabillseveraltimesduringa120-dayperiod.Bills,collectionletters,ortelephonecallswillremindyoutopaythebill.Duringthisperiod,youareexpectedtopayyourbillinfull.Ifthatisn’tpossible,contactustosetupapaymentplan.Youcanalsocontactusifpayingthebillwillbedifficultfinancially.Wecanreferyoutoourfinancialassistanceprogram.
Ifabillisnotpaidafter120daysandyoudidnotcontactusaboutapaymentplanorfinancialhardship,acollectionagencywilltakeover.Theagencymaysendcollectionlettersandcallyoutomakeapayment.Onrareoccasions,theagency,withapprovalfromMemorialHospital,maypursuelegalaction.Thismayresultinacourtissuingajudgmentagainstyou.Thatjudgmentwillappearonyourcreditreports.Legalactioncanmeanthatyourwageswillbegarnishedandalienplacedonyourproperty.
Letthecollectionagencyknowifyoucannotpayyourbillinfull,cannotarrangeapaymentplan,orarehavingfinancialtrouble.Itcanreferyoutoourfinancialassistanceprogram.