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#fiveDiamondsStart Here
Beyond ContentMaximizing the Impact of Your Learning
April 2013 Corporate Learning Summit
#fiveDiamonds
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A little about me2
jalbers@intrepidlearning.com
Office 219-548-2926Cell 219-670-6889
Judy AlbersDirector, Client Mgmt
msekhon@intrepidlearning.com
Office 206.123.4567 x1234Cell 206.123.4567
Manjit SekhonLearning Consultant
mdoe@intrepidlearning.com
Office 206.123.4567 x1234Cell 206.123.4567
Morgan DoeManaging Director
mdoe@intrepidlearning.com
Office 206.123.4567 x1234Cell 206.123.4567
Morgan DoeManaging Director
• My job: Learning Strategist
• Focus: the learning/marketing intersection
• Fun at work: customer education with micro-lessons
• Before Intrepid: JPMorgan Chase, learning tech &
governance
• Fun at home: swimming, biking, hiking, piano
• Tell me about: London, Paris, Venice with teenagers
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Organizations Are Not Capturing the Value of Informal Learning
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WHAT’S THE PROBLEM?
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WHAT %of CEOs rank innovation
as one of their TOP 3strategic priorities?
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of CEOs rank innovation
as one of their TOP 3
strategic priorities72%
http://www.astd.org/Publications/Magazines/TD/TD-Archive/2013/04/Bright-Ideas
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WHAT %lead in 3-year shareholder
returns do innovative companies command?
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lead in 3-year shareholder returns over their competitors12.4%
http://www.astd.org/Publications/Magazines/TD/TD-Archive/2013/04/Bright-Ideas
Innovative companies hold a…
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BUT INNOVATORS ARE BORN, NOT MADE,
RIGHT?
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VOCABULARY = POWER
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THE POWER OF A MODEL
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What’s your purpose?14
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What’s the result?
Readiness to Perform
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Why develop competence?16
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Your purpose might also be…17
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Different Purposes, Different Results18
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How success does NOT happen19
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Learning is a cycle20
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Watch Think Dig deeper
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Performing well is a cycle25
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The Checklist Manifesto
“[Gawande’s] main point is simple: no matter how expert you may be, well-designed check lists can improve outcomes”
- Steven Levitt, NY Times
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To be most effective, these cycles must be linked29
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Secondary cycles support the primary cycles30
Empowering growth and self development supports the learning cycle
Capture of best practices further supports the performance cycle
Communities of practice enable both self development and capture of best practices
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Five Diamonds Model31
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“Leading the Intrepid Way” video challenge
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“Leading the Intrepid Way” video challenge
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Support Evaluation34
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Daily Quiz App
• Questions pushed out to learners via email or text message
• Can link to other materials for remediation or enrichment
• Gamification element to provide motivation
• Good for simple, knowledge-based content
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Guided Video Chat
• Get matched up with other employee (like ChatRoulette)
• Role play a scenario via video chat
• One learner rates the other’s performance based on specific criteria
• Can then switch roles• Gamification points awarded
based on performance• Managers can see areas
their employees needs help
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Do you earn a Five Diamond Rating?
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Small apps support the gaps
Learning Map
Topic Hub
Plan, Do, Review
Observational Checklist
Pre-Assessment
Ask an Expert
Success Story Sharing
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Five Diamonds Model40
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Informal Learning Whitepaper
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Intrepid eBook: Expert Perspectives
• Masie Center• ASTD• Google• Harvard University• Peace Corps
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Visit our Corporate Learning Summit Page
DOWNLOAD:
–This presentation
–Our Innovation Worker eBook
–Our Informal Learning White Paper
–The Learning Experts at Work eBook
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SHORT LINK:
http://bit.ly/cls-2013
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Contact Us
Address: 411 First Avenue South, Suite 400
Website: http://intrepidlearning.com
Email: info@intrepidlearning.com
Phone: 206.381.3779 or 877.866.4457
Fax: 206.381.8790
Facebook: https://www.facebook.com/IntrepidLearning
Twitter: @intrepidLS
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Intrepid Learning > Why Intrepid Learning?
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Thank YouWe look forward to doing business with you.