Post on 18-Nov-2014
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Best Practice Strategies in Government A European Perspective
Trond Arne Undheim, Ph.D. & AuthorStrategyPark Central Government, 4 November 2008
The opinions expressed here are the author’s only and do not necessarily represent those of his employers past or present.
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Daughters and Leaders
My two-year old knows a thing or two about best practice…
• Gets what she wants.• Builds relationships.• Shows no fear.
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Daughters and Leaders
• I know a thing or two about best practice, leadership, and childcare…
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Together
• She brings me down to her level.
• I have no choice, really.
• I am better for it.
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My Daughter’s principles
1. Be persistent.2. Build an unbreakable
bond.3. Make your way the
natural way.4. Push your point, but
move on.5. See yourself as an
equal.
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The EU seen from Britain
France Germany Rest of ContinentBerlusconi
Costa del SolPolish workers
Britain
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The EU seen from Brussels
France
Germany United Kingdom Spain
Rest of EU Rest of World
EU Presidency Italy
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Good Practice CommunityeGovernment-eHealth-eInclusion
Case Analysis- EC project finds NP cool [attachment]
Discussion:“Great, but I miss more details on technology” (Herman, 47)
Community assessment **** (1-5 stars)
Expert assessment: 92 (0-100)
Lessons Learned:• Hierarchy buy-in• User always involved
Huge track record of sharing – 100 speeches across Europe – 10 visits a year from foreign dignitaries
Nice public procurement (FR) [case]
Domain: Health and Transport services
Origin: France, Interior Ministry http://www.nicepp.fr
A great solution for all public procurement in France. Pilot results from Health and Transport show €90 m savings/year. A huge Innovation because 10 tons of paper eliminated. A €1m/year operation it should givelding €100 m yearly savings once fullly operational. The project started in 2005 and ends in 2010. [100 words]
Discuss
About us SearchPersonalizeIn-depth
eHealtheInclusioneGovernmentEuropean Awards
Share good practice
Find a product
Find a speaker
Find an expert Cool EC Efficiency
France eID Speaker Technology Innovation
Interoperability Products Transport Procurement
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No! You cannot do that!
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FUD*
• We’ve never done that before.• We have tried it before.• It will never work.
*Fear, uncertainty and doubt.
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Yes, I can. (It might work).
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ePractice.eu
• 15000 members. • 700 percent growth. • 1000 good practice cases ( € 1 bn). • Participants from 46 countries.
– Online communities with hundreds of members.
– Monthly workshops. • Renewed for three years (€10 mn).
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Yes, we did. (It worked).
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Best Practice Puzzle
PartnersColleaguesContactsStrangers
InsightKnowledgeKnow-howInformation
CreateContributeConverseAvailable
ImpactInnovateLearnMotivate
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Nonsense I could have used
PartnersCreateContactsPartnersAlignContactsStrangers
KnowledgeKnow-howInformationInsightChangeKnow-howInformation
ContributeConverseAvailableCreateContributeAlignAvailable
InnovateLearnMotivateImpactInnovateLearnMotivate
KnowledgeKnow-howInformationInsightKnowledgeKnow-howInformation
ContributeConverseAvailableCreateContributeConverseAvailable
InnovateLearnMotivateImpactInnovateLearnMotivate
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Bad Practice Puzzle
CrisisLossOrdersHierarchy
OutcryPublic Media Rumor
ConquerFightCrunchUnavailable
ImpactStressTiredDeadlines
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Realistic Puzzle
PartnersColleaguesContactsHierarchy
InsightKnowledgeMediaInformation
Crisis ContributeConverseAvailable
ImpactStressLearnMotivate
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Social Media and Leaders
• Don’t ignore technology• Don’t let it rule your life
– Make your cell phone, TV, DVDs, email, online communities your own
– Put them to use – with specific goals in mind
• Do make use of your networks – and make sure to build new ones.
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European e-tax experiences
• Who? – Denmark, Finland, FYR of Macedonia,
Germany, Ireland, Norway, Poland, Slovenia,
• Where? When? How?– Daily on e-Practice.eu or monthly workshops.
• What? – Experiences, Pitfalls, Success factors.
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Leadership From Below
• Not only for wannabe leaders.• Not only for emerging leaders.
• Successful with CEOs, Directors, Royalty. • Across sectors (public, private or NGO)
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The Premise
• Most management books miss the point.
• Leadership is unrelated to hierarchy.
• You can lead without being in charge.
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How?(Really)
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Three Things Count
• The Internet generation.
• Scandinavian equity.
• Asian philosophy.
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The Internet Generation
• Navigate hierarchies and networks.• Take charge of technology.• Shape their surroundings.
• Your peer-to-peer attitude defies hierarchy.
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Scandinavian Equity
• Maintain work-life balance. • Master mobility.• Respect others.
• Your choice is to be on top but have a life.
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Asian Philosophy
• Tap into Ki – presence. • Lead by Ba – shared understanding.• Be grounded – martial art of management.
• You don’t have to be Asian to use Asian principles.
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Leadership From Below
• Change your attitude, not your position.• Exploit policy windows.• Nobody will know. Nobody is threatened.
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The Five Principles
1. Be persistent.2. Build an unbreakable bond.3. Make your way the natural way.4. Push your point, but move on.5. See yourself as an equal.
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Join in
Start a new life – lead from below
Leadership From Below is available at www.lulu.com
Contact me on: info@leadershipfrombelow.com