Safety and health at work is everyone’s concern. It’s good for you. It’s good for business.

Benchmarking & exchange of good practices in OSHHealthy Workplaces Campaign Partner event

Brussels, 5 – 6 March 2015

#EUmanagestress

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Comprehensive plan for the

prevention of Psycho-social risk

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INTRODUCTION: Who we are

A global operator in renewablesunique in the sector

Owned capacity

8,502 MW

International presence

+20 countries

Workforce

2,807

Data at 31.12.2014

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Equivalent to

700 milliontrees

Helping the planet to fight against global warming

Million metric tons

CO2 emissions avoided by ACCIONA Energía (*)

(*) From renewable energy generation

11,5

2011 2012

13,7

2013

15,114,0

2014

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COMPREHENSIVE PLAN FOR THE PREVENTION OF

PSYCHO-SOCIAL RISK

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� Purpose: identification of any risks or incident in psycho-social matters so that the company is able to establish th e required preventive and/or corrective action.

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Psycho-social risk assessment

� Initial risk assessment in CECOER (70 people x 24 hours x 365 days)

− Work load monitoring

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− CCS tool for reducing operator mental load

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− Form for engineer participation in instruction preparation

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� Psycho-social risk assessment update� STAGE 1: Project definition and presentation

• Project presentation to Management• Company study• To analyse and evaluate the psycho-social risk assessment methodology: CoPsoQ• Employee consultation and participation and their representation

� STAGE 2: Planning• Evaluation and selection of the system to employ• Data protection• Assessment planning

� STAGE 3: Implementation• Stage 1: Questionnaires• Stage 2: Improvement groups• Stage 3: Semi-structured interviews

� STAGE 4: Analysis and improvement• Analysing the assessment results• Preparation of the recommendations for intervention• Presentation of results to Management

� STAGE 5: Intervention and tracking• Development of intervention actions• Tracking and monitoring of the adopted measures

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Other inputs to the Psycho-social Risks Study

� Individual consultations or complaints• Protocol for action to take in cases of harassment

� Health and Safety Committees

� Periodic health screening• The doctor is able to make use of two questionnaires that are

applied after carrying out the employee's anamnesis:− GHQ 28 from Golberg− Based on the JSS (Job Stress Survey) of work-related stress (Charles

Spielberger, Peter R.Vagg)

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� Line Management Culture• Managers are the front line for maintaining a job culture based on

respect towards others. Continuous coaching process.

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� The health triangle © © Dr Ignacio Ventura

A balanced triangle is health andan unbalanced triangle is distortion, no motivation and a lack of health.

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Individual health promotion

• Nutrition

• Physical activity

• Health

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Other actions on going (not fully implemented)

� Stress monitoring workshop

� Computer applications for stress monitoring

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“ Only happiness is a guarantee ofa long and healthy life”

Santiago Ramón y Cajal

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Thank you very much

� For further information, please do not hesitate to conta ct

Eloy JáureguiHealth & Safety Managereloy.jauregui.martin@acciona.com+34948006428