Luca Giurdanella

Nikoline Høgh

BEHIND THE SCENES OF THE USER EXPERIENCE OF UNITY

UX TEAM

WHAT ISUSER

EXPERIENCE

INFORMATION ARCHITECTURE

Emotions

Usability

Learnability

Discoverability

Aesthetics

Interactions

PROCESS

ITERATIVE PROCESS

RESEARCH

DESIGN

DEVELOP

TEST

KNOWINGOUR

USERS

Interviewing users about their work and life.

Goals, motivation, personality, pain points.

USER INTERVIEWS

HOW CAN WE UNDERSTAND AND COMMUNICATE ALL OF THIS DATA?

• A fictional person but based on actual users

• One persona represents many users

PERSONAS

Analysing and grouping based on motivation, professional role and studio size

• Prioritize right - what do our users need?

• Understand different kinds of users

• All types of users should feel at home in Unity

GOALS

PATTERNS OF PLAY: PLAY-PERSONAS IN USER-CENTRED GAME DEVELOPMENTby Alessandro Canossa

PERSONAS IN GAME DESIGN

CONTEXTUALINQUIRY

Observing game professionals working on their game, doing level design, scripting, sound design etc..

• How do users work?

• How do they use a feature?

• Which problems are they having?

• What is their understanding of the feature?

ROLESUSER

As a 2D artist, I want to quickly

decorate the level according to the artistic

vision of the game

I create 2D art based on my concept art. I work in Photoshop and import

the sprites to Unity.

As a 2D level designer, I want to quickly create a 2D level, which I can

modify and tweak.

First, I sketch the level layout, then I create it. I

tweak and refine to create the right level

design.

FEATURERESEARCH

2DLEVEL CREATION FEATURE

INTERNAL EVALUATION

• What is this feature?

• What are the main issues of this feature?

• Who is going to use this feature?

YOU ARE NOT THE USER

(No, really.)

USER TESTING

THINK ALOUD TESTS

Observe the user solving tasks.

Thinking out loud:

“I’m looking for a button to click but I only see text.”

• The angle ranges are complicated to set up

• It’s difficult to change points from curve to linear

USABILITY ISSUES

OTHER ISSUES

• No snapping

DOS

• Listen

• Ask questions:

“Why do you think it is that way?”

“How would you expect it to be?”

• Be patient

• Say: “We’re testing the system, not you.”

DON’TS

• Don’t invite your mom or friend to test

• Ask leading questions: “Is it good?”

• Help too much

• Create an unsolvable task

• Judge

DESIGNING2D

PRINCIPLESDESIGN

USER CONTROL

UNITY BEGINNER UNITY EXPERT

USER CONTROL

USER CONTROL

CONSISTENCY

USERSTORY

2DLEVEL CREATION FEATURE

PROTOTYPING

WHAT’S NEXT?

2D WORK ENVIRONMENT?

UNITY 2D

AND YOU!

TRY THE 2D FEATURES

SIGN UP FOR USER TESTING!

unity3d.com/user-research