Post on 30-Dec-2015
Before class
Mingle – Say “hello” to old friends Welcome anyone new to OSU Meet someone new
.
BA 352Organizational Behavior – managing individual and team
performance
Dr. Corrine Gobeli
Bexell 314
gobelic@bus.oregonstate.edu
541.737.3355
T 2 – 3PM; W 9-10 AM;
TH 3-3:50 PM
In class 12-2; 4-6T/Th
Work “In a lifetime, the
average person spends more time at work than at any other single human activity except sleep.”
Yost, E.B. & Corbishley, M.A. (1987). Career counseling: A psychological approach. San Francisco: Jossey-Bass. Pp. 2-3.
What is management?
…”the process of working with and through others to achieve organizational objectives efficiently, effectively and ethically.”
Kinicki A. & Kreitner, R. (2006). Organizational behavior: Key concepts, skills & best practices. (2nd ed.). Boston: McGraw Hill
Best/worst managers you have known
Think about the best/worst manager you have worked for, observed –
Write – what made them best/worst. What, specifically did they do?
Compare your list with one colleague. What is similar? What is different?
Compile class list of behaviors/ characteristics.
Managerial (workplace) Skills
Technical Skills
Human and self-management skills
Conceptual skills
Based on Mondy & Premeux, (1993). 12-15.
What managers do (functions)
Plan Determine what to do and how to do it
Organize Determine order, relationships and
resources Influence (direct, lead)
Motivate others to work toward goals Control (monitor)
Compare performance to plans and take corrective action
Adapted from Mondy R.W. & Preneux, S. R. (1993). Management: Concepts, practices, and skills (6th ed.). Needham Heights, MA: Allyn and Bacon
What is organizational behavior (OB)? “Interdisciplinary field
dedicated to better understanding, working with and managing people at work.”
(Kinicki & Kreitner, 8)
Building blocks of OB
Draws from many fields
Focuses on application and relevance
Develops and tests theories and
concepts
Uses contingency thinking
Views organizations as open systems
Major Course Objectives Assess personal KSAO’s Enhance interpersonal skills Work as effective team member Communicate effectively Use OB concepts to improve workplace
performance Recognize and value the growing
diversity of the workplace
Secondary Course Objectives
Career planning and job search Identify preferred organizational
environments Clarify career-related strengths, skills and
qualifications Communicate skills and qualifications
orally and in writing Develop a career plan
The 4 P’s of Classroom Behavior
Punctuality Preparation Participation Professionalism
Proposed by 11 seniors in BA407, Spring term 2006
Project Teams
Team - one definition
“a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable.”
Katzenbach, J.R. & Smith, D.K. (1999). The wisdom of teams: Creating the high-performance organization. NY: Harper. 45.
PT deliverables and activities Detailed proposal (to RFP) International resource guide for global
managers - a formal business report Professional business presentations
Chapter presentation Resource guide – to www company
managers In-class activities
Team Roles and Skills Taskwork
Getting the job done
Team work Getting along
When Teams Work Best
Team members – six essential factors Team relationships Team problem solving Team leaders Organization environmentLaFasto, F & Larson, C. (2001). When teams work best. Thousand
Oaks: Sage.
Team Members – six essential factors
Experience Problem solving ability Openness Supportiveness Action oriented Positive personal style
Working knowledge skills for team project: Research relevant, credible, current information about a
country Interview people to get first-hand personal insight into a
country’s culture Write clear compelling, grammatically correct business
prose; edit other people’s written work Create clear and attractive document layouts and visuals
to enhance information and engage reader/viewer Organize and coordinate work of team members Provide first-hand experience of living and working
internationally.
Other considerations Course goals; personal goals Performance standards; quality
expectations Grade desired? Effort willing to expend? Logistics: time, schedule, place Skills: strengths, needs Interpersonal characteristics Other???
For Thursday
Read syllabus and handouts. List questions to ask in class
Read chapters 1 & 15. Check out Course Materials > BA352
>Gobeli website Check e-mail : copies of Day 1 slides will
be sent as test of class list