Baseline

Index

0.46

Post rehab

Index

0.58**

Findings from

East Cambs

Rehab Team

ACKNOWLEDGEMENTS Quality Improvement Fellowship funding, and CCS NHST Staff for feedback on results

Collating, analysing and reporting Patient

Reported Outcomes for

Quality Improvement

in Community Services

Dr Andrew Bateman

Quality Improvement Fellow 2014

The Oliver Zangwill Centre for Neuropsychological Rehabilitation, Ely,

Cambridgeshire, UK

As suggested by the NHS England Mission statement:

We want to know if contact with our services is associated with

an enhanced quality of life?

889 People

Average

Age

75

Fewer cases report

Severe PAIN

(20% -> 13%)

Fewer cases report

Severe

mobility probs

(24% ->16%)

Fewer cases report

Severe problems

Usual Activity

(33% ->20%)

More

cases

Report

No problem

with Self Care

(33% -> 46%)

NB

This includes

27% (194) people

Reporting lower scores

More

cases

Report

No problem

with Anx/Dep

(43% -> 50%)

Caveat

Correlation not cause

We can’t solve

all of the problems!

Conclusions

•shows service where there’s

room for improvement,

for example,

more supportive with pain?

•We should be setting activity

Goals.

•Results comparable

to published datasets

We now have unprecedented

quantities of “quality of life” data

This provides a platform for

evaluation of future changes to

Service

Feedback of findings to staff

is vital

Conclusions Discussion

Twitter @ozcboss http://www.scoop.it/t/eq-5d