Post on 19-Oct-2015
description
INTERNAL AUDIT
WHY INTERNAL AUDIT Internal Audit is an independent examination of Quality SystemIt measures effectiveness of an Organisationss Quality Management SystemIt is a documented and systematic toolIt should be done periodically by independent and trained peopleContinuous improvement
INTERNAL AUDIT BENIFITS Tells you the health of a Quality SystemIdentify the root of a problem and plan for corrective and preventive actions with a timelinePrevent Potentially big problemContinuous ImprovementHelps in preparing for Customer and Third Party Audits
REQUIREMENT FOR AUDITOREthical
Professional
Fair
GUIDANCE FOR AUDITORAuditing should be seen as a positive process not a fault findingAudits need to be documentedPrior to audit date , an auditor needs to review documentation and develop a checklistDuring an audit ,auditor need to see evidences that the processes are being done as per rules , regulations and work instructions
GUIDANCE FOR AUDITEEProvide information Volutnteerly (willingly )Report deficiencies and difficulties if you know of anyBe honest , open and cooperativeEnsure Hidden causes are identifiedAsk the auditor if you are not sure or clear
AUDIT ACTIVITIESPre-Audit Activities
Audit Activities
Post-Audit Activities
PRE-AUDIT ACTIVITIESScheduling
Team Selection
Prioritization and Checklist Preparation
AUDIT ACTIVITIESOpening Meeting (Optional)Site VerificationDocumentation ReviewRecord VerificationInterviewsSenior ManagementAssociatesClosing Meeting (Optional)
POST-AUDIT ACTIVITIESStrengths and Weaknesses
Nonconformity Writing
Corrective Actions
Management Review
SCHEDULING ACTIVITIES
Adequate Timing
Adequate Frequency
TEAM SELECTIONAppropriate Knowledge
Appropriate Skill
Auditor-Auditee SelectionKnowledgeHierarchy
PRIORITIZATION AND CHECKLISTPrepare the Audit Checklists based on Standards
Provide the priority to the Internal Auditors
Use Aide-Memoires
OPENING MEETING (OPTIONAL)
Improves Communication
Provides Seriousness
SITE VERIFICATION
Remember Seeing in Believing
Visual evidence is the best evidence
DOCUMENTATION REVIEW AND RECORD VERIFICATION
Always carry the Check sheet
Go through the procedure to conclude any finding
Verify the records, if available
INTERVIEWSAvoid Leading or Closed QuestionsIs it?Do you?Will you?How many?
INTERVIEWSAlways ask Open ended questionsHow would you?, What would you? What do you...? Where is it documented?How do you establish?What does your procedure state?
CONCLUSIONS
Nobody likes to be audited..
It is a means to have continuous improvement