Auto-grouping Emails for Faster eDiscovery

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Auto-grouping Emails for Faster eDiscovery. Sachindra Joshi , Danish Contractor, Kenney Ng*, Prasad M Deshpande, and Thomas Hampp* IBM Research – India*IBM Software Group. Outline of the Talk. eDiscovery Process A new way of eDiscovery Review: Group Level Review Creating Syntactic Groups - PowerPoint PPT Presentation

Transcript of Auto-grouping Emails for Faster eDiscovery

India Research Lab

Auto-grouping Emails for Faster eDiscovery

Sachindra Joshi, Danish Contractor, Kenney Ng*, Prasad M Deshpande, and Thomas Hampp*

IBM Research – India *IBM Software Group

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India Research Lab

Outline of the Talk

eDiscovery Process

A new way of eDiscovery Review: Group Level Review

Creating Syntactic Groups

Creating Semantic Groups

Experiments and Conclusion

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India Research Lab

eDiscovery Process

Discovery: Process in pre-trial phase- Produce relevant information

eDiscovery: FRCP 2006 amendment- Produce relevant Electronically Stored Information (ESI)

Emails, chats, word docs, presentations etc.

Huge volumes of ESI - Process is expensive- 60% of cases warrant some form of eDisovery- 4.8 billion dollars industry in 2011

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India Research Lab

eDiscovery Process

High cost due to review stage- Lawsuit between Clinton administration and tobacco

companies (U.S. Vs. Philip Morris)

Apply Text Mining Techniques to reduce high costs involved in eDiscovery Process

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Named entity annotatorLanguage AnnotatorSignature Annotator

Architecture of eDiscovery Review Systems

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Group Level Review

Review groups of documents that are “related” instead of individual documents- Mark whole group as responsive/unresponsive or privileged- Efficient and consistent

- Syntactically Similar Documents Automated messages, Near and exact duplicates

- Semantically Similar Documents Threads, semantic categories

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Detecting Syntactic Groups: Automated Messages

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India Research Lab

Detecting Near Duplicates

S1: I am away from 17/2/2011 to 19/2/2011. Please mail xyz@in.ibm.com in case of any need

S2: I am away from 26/7/2011 to 31/7/2011. Please mail abc@us.ibm.com in case of any need

Notion of Similarity: Resemblance

kwindowwithsentenceforchunksallofsetS

kwindowwithsentenceforchunksallofsetS

2

1

2

1

||

||)(

21

2121 SS

SSSSr

Use fingerprinting (Rabin) instead of actual chunks.

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Efficient Detection of Near Duplicates

For a document of length n words there would be - n-K+1 chunks with a window size of K

It suffices to keep for each document a relatively small fixed size signature

Let Sn be the set of permutations of [n]And let be chosen uniformly at random over Sn

][}1,...,0{ nnSD

),(||

||)}(min{)}(Pr(min{ BAr

SS

SSSS

BA

BABA

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Signature Annotator

In practice choosing the permutations randomly is hard

Use a set of n one-to-one functions fi and keep only the smallest value for each fi

Keep only j lowest significant bits for each value

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Discovering Automated Messages

Generating groups of near duplicate – Index Based Clustering- For each document d in index I do

If d is not covered

- Let S = {S1, S2, …, Sn} be the signature of document d

- D = Query(I, atleast(S,k))

- For each document d’ in D d’ is covered

Discovering Groups of Automated Messages- Automated Messages, Group of bulk emails, Group of forward emails

Use MD5 to detect bulk emails. Emails with one segment are automated messages

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Detecting Semantic Groups: Email Threads

A tree like structure

A link denotes that the child node was written as a reply to the parent node.

Capture the context in which an email was written

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Detecting Email Threads

Meta data based methods- Headers are not

consistently used

Content of old mail remains in the new mail- A segment contains text of

only one communication

An email ei contains ej iff ei

approximately contains all the segment of ej

India Research Lab

© 2007 IBM Corporation

Method for Thread Detection

Email Segment Generator (ESG)

– Creates segments of it where each segment contains content of only one email.

Segment Signature Generator (SSG):

– Generates a signature for a segment

• Use near duplicate signatures

For practical implementation, we limit on the number of segment signatures (N) that can be associated with an email, e.g. 20 segments.

India Research Lab

© 2007 IBM Corporation

Method: Processing at Indexing Timew1w2

wn

Word index

ESG

SSG

Meta index

Signature index

India Research Lab

© 2007 IBM Corporation

Method: Processing at Query Time

q

Word index

w1w2

wn

Meta index Signature index

Generating Candidate Thread Set

Use Signature

Of First Segment

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Detecting Email Threads

Given a Candidate Thread Set- Identify the email with only

root segment- An email ec is child of an

email ep if ec minimally contains ep

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Creating Semantic Categories

Focus Categories- Documents that are likely to be responsive- Legal Content, Financial Communication, Intellectual Property- High recall

Filter Categories- Documents that are likely to be unresponsive- Bulk emails, Private communication, Jokes- High precision

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Creating Semantic Categories

Email Segmentation

Pattern based annotation: Use System T based method

Consolidation- Each concept is independent- Apply additional constraints over concepts

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Experiments – Near Duplicate Detection

Enron Corpus- 517K emails from 150 users

Measuring precision- Manually evaluated near

duplicate set for 500 queries- With more bits precision is

100% even with 40% similarity threshold

Only 33.3 % emails are unique

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Experiments – Email Thread Detection

No ground truth for threads Subject approximation Method: Based on “Re:”, “Fw:” etc in subject Manually verified the results of thread for our method and subject

approximation method- The union of correct emails in thread for both approaches is treated as

ground truth.

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Experiments – Semantic Group

Ground truth: Sampled 2200 emails using generic keywords and then manually labeled

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Conclusions

We developed a framework that allow group level review of documents

We developed methods for finding syntactic groups such as automated messages for creating groups

We developed methods for finding email threads and semantic groups

We showed significant reduction in the review time by using the group level review and integrated the proposed techniques with IBM Infosphere eDiscovery Analyzer product