Audience Measurement: Nielsen Online vs Google Analytics

Post on 23-Jun-2015

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Presentation made to members of the Online Publishers Association during the 2009 Breakfast Workshops. Covers goals of portfolio, why measurement matters and deals with the Google vs Nielsen debate. Made by Josh Adler, OPA Head of Measurement.

Transcript of Audience Measurement: Nielsen Online vs Google Analytics

Introduction

“Measurement is the easiest OPA portfolio.”

- Those who convinced me to apply for this job

Job Requirements

Being able to distinguish

^https*://[^/]*\.THE-ENTIRE-INTERNET\.co\.za

from

^https*://[^/]*\.YOUR-DOMAINS-ONLY\.co\.za

CV

Name: Josh Adler, CEO @ Prefix

Real Job: Enabling traditional publishersTime Served: 5 years

OPA Job: Ensure truth & understanding of dataTime Served: 4 months

What did we do!!

“Measurement of ROI is both the best and worst thing about digital advertising”

- Vivek Bhargava, Communicate2

So do it properly!

Portfolio Goals

- Educate membership & advertisers

- Develop & document best-practices

- Hold Nielsen to account & build on partnership

- Ensure authenticity and accuracy of data

- Establish links with and learn from other international OPA-orgs.

- Be the case study on Emerging Market measurement.

- Try find time for my other job

Measurement: Why

- Measurability is here to stay.

- Common metrics = comparison and analysis

- Be an honest marketing-platform

- Deliver on ROI promise

- Demonstrate growth, trends for benefit of all.

Measurement: What

- Content (Pages, Content Groups / Channels)

- Audience (Unique Browsers, Geographic, Demographics)

- Experience (Session Times, Paths, Bounce-Rates)

- Competitiveness(Rankings)

Why Nielsen Online

- Known, trusted.

- Ranking System. Configurable to ZA.

- Auditable, transparent, standards-based.

- We own the data.

- More than pure analytics

- Other OPA’s (AUS, NZ, UK)

MarketIntelligence (MI) & SiteCensus (SC)

- SC is pure analytics

- MI is a media planning tool

- MI is critical. SC is useful.

- MI tracking: tag + URL-pattern match

- SC tracking: tag + ClientID [+CG data]

- Will be different, but in-line

Nielsen SC vs Google Analytics

-We’re all using it. (That’s okay!)

- It’s prettier, has better reports

- Its free!

- GA says I’m much bigger!

- I can customize it!

- It’s from Google!

Nielsen SC vs Google Analytics

BUT

- GA is only comparable to SC.

- Offers no MI-type service.

- “black box” issue (bot-lists, definitions)

- Unsupported, au-auditable, unaccountable.

- It’s from Google!

Nielsen SC vs Google Analytics

So, use both if you like!

- ensure you run GA tags after Nielsen tags.

- use GA for internal reporting only.

- use MI data for external reporting / rate-cards.

- Compare trends – NOT figures.

- Whatever you use, be honest about where it comes from. Inflated figured help no-one!

Health Check & Tips

- Advertisers: Use the (i) in MI to validate brand domains

- Publishers: Check your MI URL’s & patterns.

- Use words, not numbers for SC Content Groups.

- Ensure your SC & MI domains match

- Quarterly tag audits

Tag Health Check (Platform & MI)

<!-- START Nielsen//NetRatings SiteCensus V5.3 -->

<script type="text/javascript">var _rsCI="za-prefix"; var _rsCG=“sports"; var _rsDN="//secure-za.imrworldwide.com/"; var _rsCC=0; var _rsSE=1; var _rsSM=1.0;

</script>

<script type="text/javascript" src="//secure-za.imrworldwide.com/v53.js"></script>

<noscript> <div><img src="//secure-za.imrworldwide.com/cgi-bin/m?ci=za-prefix&amp;cg=sports" alt=""/></div> </noscript>

<!-- END Nielsen//NetRatings SiteCensus V5.3 -->

Tag Health Check: SC

<!-- START Nielsen//NetRatings SiteCensus V5.3 -->

<script type="text/javascript">var _rsCI="za-prefix"; var _rsCG=“sports"; var _rsDN="//secure-za.imrworldwide.com/"; var _rsCC=0; var _rsSE=1; var _rsSM=1.0;

</script>

<script type="text/javascript" src="//secure-za.imrworldwide.com/v53.js"></script>

<noscript> <div><img src="//secure-za.imrworldwide.com/cgi-bin/m?ci=za-prefix&amp;cg=sports" alt=""/></div> </noscript>

<!-- END Nielsen//NetRatings SiteCensus V5.3 -->

CI = ClientID

CG = ContentGroup

Getting the best out of Nielsens

- Online FAQ on the way (from me)

- You’re entitled to services!

- Use the tools!

- Quarterly tag/pattern health-check! (please!)

- Self-policing/monitoring

- You get what you put in…

Go Team!

- help me, help you!

- Let’s learn together!

- Let’s put in the effort.

- We need good data!

- Give me feedback!

THANK YOU

Email: josh@prefix.co.za

Twitter: twitter.com/joshprefix

LinkedIn: linkedin.com/in/joshadler

www.opa.org.zawww.prefix.co.za