BRUCE CRONQUIST AND DAN SWEETWOOD

Blender Your LearningA Case Study and Application of Blended Learning (and a few other learning methodologies)

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WHO WE ARE

Bruce CronquistManager of Engineering TrainingDell EMC

Dan SweetwoodTechnical Education ConsultantDell EMC

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WHAT IS BLENDED LEARNING?

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“Blended learning refers to any time a student learns, at least in part, at a brick-and-mortar facility and through online delivery with student control over time, place, path, or pace.”

© Copyright 2016 Dell Technologies. All rights reserved.

© Copyright 2016 Dell Technologies. All rights reserved.

WHAT IS BLENDED LEARNING TODAY?Blended learning creates the best

solution for each type of training, and doesn’t use a one-size-fits-all approach.

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WHAT BLENDED LEARNING CAN BE

Instructor Led ClassroomVirtual ClassroomWorkshops/LabsOn the job trainingMentoring/CoachingRole Playing Panel Discussions

eLearningVirtual LabsSimulationsOnline VideosWebinarsWiki articles

BlogsOnline CommunitiesDiscussion groups/forumsWhite papersJob AidsPodcasts

© Copyright 2016 Dell Technologies. All rights reserved.

© Copyright 2016 Dell Technologies. All rights reserved.

© Copyright 2016 Dell Technologies. All rights reserved.

© Copyright 2016 Dell Technologies. All rights reserved.

© Copyright 2016 Dell Technologies. All rights reserved.

© Copyright 2016 Dell Technologies. All rights reserved.

© Copyright 2016 Dell Technologies. All rights reserved.

© Copyright 2016 Dell Technologies. All rights reserved.

© Copyright 2016 Dell Technologies. All rights reserved.

WHY BLENDED LEARNING?

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Individualized

70 20

10

ExperientialRelationships

Training

Memory Retention

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EXAMPLES OF BLENDED LEARNING

Objective: Company mandatory ethics trainingTraditional Approach: Online e-learning course with assessmentBlended Learning Approach:

Online e-learning course with assessment+

Scenario Based Role Playing (Team managers facilitate)

Results: Improved retention, relevance to learner context

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EXAMPLES OF BLENDED LEARNINGObjective: Adobe Premier Pro Training- Green Screen FeatureTraditional Approach: 4 Hour WorkshopBlended Learning Approach:

Online Adobe Premier Basics Tutorials+

Green Screen Project Based Workshop

Results: Level setting of entry skills, more effective workshop

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Onboarding of new hire Software Development Engineers in Test (SDETs)

CASE STUDY (QUICK)

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Onboarding of new hire Software Development Engineers in Test (SDETs)

CASE STUDY (QUICK)

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CASE STUDY (QUICK)Learning Path

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CASE STUDY (QUICK)Learning Path

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CASE STUDY (QUICK)Office Mix and knowledge check results

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CASE STUDY (QUICK)In-person class

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CASE STUDY (QUICK)MEASURABLE RESULTS:• Easier to deliver• New hire testers were productive sooner• NSAT rose from 3.7 to 4.5• Decreased time to first promotion by 9%• Decreased attrition by 5%

NUMBERS BEHIND BLENDED LEARNING2/3 of school districts now offer some form of blended learning.

© Copyright 2016 Dell Technologies. All rights reserved.

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NUMBERS BEHIND BLENDED LEARNING• 2/3 of school districts now offer some form of blended learning

• Lower English and Math and failure rates for freshman

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NUMBERS BEHIND BLENDED LEARNING• 2/3 of school districts now offer some form of blended learning• Lower English and Math and failure rates for freshman

• Quest Diagnostics - Lean Six Sigma Training– 50% reduction in travel expenses– 22% increase in retention

© Copyright 2016 Dell Technologies. All rights reserved.

NUMBERS BEHIND BLENDED LEARNING• 2/3 of school districts now offer some form of blended learning• Lower English and Math and failure rates for freshman• Quest Diagnostics - Lean Six Sigma Training

• Hertz– Reduced cost of learning– Added benefit of common language throughout

their business

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STEPS TO DEVELOP BLENDED LEARNINGPerformance Goal

Analysis of Learner & Context

Resources

Best Activities

Learner Feedback

Follow-up Activities

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YOUR TURN…

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THE

SHARE YOUR EXPERIENCE

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PRIZES!

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DEBRIEF

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Q&A

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Please fill out an evaluation:– Paper– Online

(https://www.surveymonkey.com/r/ATDClassEval)