Post on 08-Aug-2020
Registration Deadline:
September 20th, 2012
PRSRTDFirst Class
US PostagePAID
Permit #48Cornelius, NC
North Carolina
Health Insurance Institute
OCTOBER 4-5, 2012
Carol R. Barron Business Development & SalesNovant Health 2085 Frontis Plaza Blvd.Winston-Salem, NC 27103
990 guestrooms including
70 Executive Suites, with
computerized card locks,
In-Room voice mail with
two-line telephone, In-Room
high speed Internet access,
cable television with remote
control, plus HBO and
Showtime. Handicapped
Rooms are available.
250,000 square feet of
total meeting space; up to 71
meeting rooms, including an
elegant 40,000 square-
foot column-free ballroom
that accommodates functions
with up to 6,000 guests; an
additional 16,500 square-foot
ballroom; 100,000 square-
foot Prefunction and Exhibition
Space; Permanent Auditoriums
- two tiered classroom-style with
154 capacity each; two tiered
theatre-style with laptops with
118 and 188 capacity.
A 24-hour business center –
The Link@Sheraton® ; Exhibition
Services; Menu-Planning
Services; State-of-the-Art Audio/
Visual Equipment; Computer
Data Ports.
7 restaurants and lounges
including: Joseph's Restaurant,
Skylite Cafe, Cafe Expresso,
Club Fifth Season, The
Connection Martini Bar, The
Brass Bar, The Bar Down Under.
Cardiovascular fitness center;
Indoor/Outdoor pool; and
Whirlpool. Golf, Spa and
Tennis at our sister property –
Grandover Resort; shopping
at Four Seasons Town Centre,
adjacent to hotel.
sTarwoodPreFerred Planner®
We want to thank you. That’s
why we created Starwood
Preferred Planner, our program
for meeting planners. As a
Starwood Preferred Planner,
you are automatically enrolled
in Starwood Preferred Guest®,
the most flexible and rewarding
hotel loyalty program in the
industry. As a member you'll
earn Starpoints® for your
eligible stays, which can later
be redeemed for Free Night
Awards without blackout dates,
room upgrades and more with
participating Sheraton hotels,
as well as with any of our
eight other distinctive brands.
To find out more, please
visit SPG.com.
welcome
To sheraton Greensboro Hotel at Four seasons,
we'll take care of your needs.
and reward you for staying with us.
snapshot sheraton
Greensboro Hotel at Four
seasons offers perfect access
to the best of it all.
SHeraton’S coMbination oF convenient, verSatile FacilitieS, SUPerb Service and excitinG GUeSt reWard
ProGraMS Will HelP yoU create an aFFair to reMeMber.
a meeting of the mindsa brilliant SettinG For briGHt ideaS
Thank you for considering Sheraton as the venue to host your next meeting or special event.
As a member of Starwood Hotels & Resorts Worldwide, Inc., we are in the unique position
to offer you enrollment in the Starwood Preferred Planner program, the largest reward and
recognition program for meeting planners in the hotel industry.
In addition, all Sheraton guests (including everyone in your group) may take advantage of
the Starwood Preferred Guest® program, the industry’s leading frequent guest program built
around a big idea:
Instant rewards and no blackout dates
Destinations wherever you go
Everything you need for an enjoyable stay
Always consistent service and value
GreenSboro, nc GreenSboro, nc
Sheraton Hotel at Four Seasons • Greensboro, NC
sponsored by:
North CarolinaHealth Insurance Institute
2012OCTOBER 4-5
GeNeRal MeetING INfoRMatIoNInstitute RegistrationYou have two options for conference registration:•RegISTeR oN-lINe through www.nchfma.org. •RegISTeR by mAIl. Complete the enclosed registration form and mail to address listed on the form. This is available for credit card charging or for paying by check. make check payable to NCHFmA.
To avoid a late registration fee, register and pay the institute fee (credit cards and checks accepted) no later than September 20, 2012.
You must register for the sessions you plan to attend in order to ensure proper seating and a comfortable meeting environment.
Early Bird Special - RegISTeR 3 ASSoCIATeS FoR THe PRICe oF 2Associates must be from the same Provider organization; register via website or by paper registration, and pay collectively (no individual payments). This special is restricted to hospitals and physician practices. Valid only on registrations received prior to SEPTEMBER 20, 2012.
Institute Fees Registration Fee $199.00 per person Deadline: Sept. 20, 2012 late Fee $50.00 If Registering on or after Sept. 20, 2012
Registration fee includes all institute materials, continuing education credit, refreshment breaks, social hour and meal as described in Agenda.
Registration Refund Policy and Late RegistrationCancellation requests made through September 20, 2012 will be refunded at 100%. Cancellation requests made from September 20 through September 30, 2012 are subject to a $50.00 administrative fee. Cancellation requests made after September 30, 2012 will not be refunded. Substitutes may attend.
Hotel ReservationsThe Sheraton Hotel at Four Seasons is located in greensboro, North Carolina at 3121 High Point Road, off I-40 exit 217, Koury boulevard/High Point Road. For directions, please contact the hotel at (336) 292-9161. The hotel has reserved rooms for our group from Wednesday, october 3, 2012 through Friday, october 5, 2012 at a special rate of $132.00 per night (plus tax). Check-in time is 3:00pm; check-out time is 12:00noon.
For hotel reservations, call the Sheraton Hotel at Four Seasons directly at (336) 292-9161 or toll free at 1-800-242-6556 and ask for group code NC Health Care Financial Management Association.
Please complete your hotel reservation no later than September 3, 2012 to take advantage of the special discounted rate.
Meeting Check-in at the Registration DeskWednesday october 3, 2012 4:00pm - 8:00pmThursday october 4, 2012 6:30am - 4:30pmFriday october 5, 2012 8:00am - 12:00noon
CPE CreditsThe North Carolina Chapter of the Healthcare Financial management Association is registered with theNorthCarolinaStateBoardofCertifiedPublicAccountantExaminersasasponsorofcontinuingprofessional education. Complaints or comments regarding the Health Insurance Institute may be addressedtotheNorthCarolinaStateBoardofCertifiedPublicAccountantExaminers,P.O.Box12827, Raleigh, North Carolina 27605-2827.
Advanced Preparation: None Presentation: lectureCourse levels: basic & Intermediate Prerequisites: NoneRecommended CPe Credits: 12
Dress Recommendations: business casual attire is appropriate for the Institute.
QUESTIONS REGARDING WORKSHOP? Please contact Carol Barron (336) 277-1133.
Humana
UnitedHealthcare
NC medicaid
blueCross blueShield of North Carolina
medCost
Palmetto gbA
Cigna
Wellpath
Coventry
HealthNet
VA-mid-Atlantic Healthcare Network
2012North
Carolina
Health
Insurance
Institute
OCTOBER 4-5, 2012
PRoGRaM aGeNDa
Thursday, October 4, 2012
Time Session
6:30am - 5:00pm Registration is open
8:00am - 9:00am Session 1 - Workshops
9:00am - 9:15am Transition
9:15am - 10:15am Session 2 - Workshops
10:15am - 10:30am Transition
10:30am - 11:30am Session 3 - Workshops
11:45am - 1:45pm Opening Luncheon & Keynote Denise Price Thomas
1:45pm - 2:00pm Transition
2:00pm - 3:00pm Session 4 - Workshops
3:00pm - 3:30pm Refreshment Break and Hotel Check-in; Transition
3:30pm - 4:30pm Session 5 - Workshops
4:30pm - 4:45pm Transition
Get It all! Be at tHe 2012 HealtH INSuRaNCe INStItute …
ENJOY A MOTIVATIONAL KEYNOTE. North Carolina native , Denise Price Thomas is a nationally known speaker that enjoys teaching exceptional customer service, effective communication, teamwork tips, as well as how to belong and get along. She and “gladys Friday” ~ Healthcare Comedienne, (her alter ego) were featured in the April 2009 issue of Connexion magazine, medical group management Association’snationalpublication.Shebelievesthat“LaughterIsLikeAMedicine”asisreflectedonthefacesofheraudience.
SELECT THE WORKSHOPS YOU NEED. The workshops are your opportunity to hear the latest on claims processing developments, current issuesandproblemsaffectingplanbenefitsandclaims.Representativesfromfeaturedplanspresentinformation,aswellasgiveyouanopportunity to ask questions. Nine workshops are offered. you can pre-register for the workshops that relate to your needs.
NETWORK WITH PEERS. Youwillbenefitfromnetworkingwithotherattendeesattheconference.ThisinstitutebringstogetherpeoplefromhospitalsandphysiciansofficesthroughoutNorthCarolina.Thisisagreatopportunityforyoutolistenandlearnfromyourpeerswhoshareyour issues.
WHO SHOULD ATTEND?Personsemployedbyhospitals,physicians’officesandclinicsholdingstaffpositionsinaccounting,billing,collecting,insuranceoradmittingwillbenefitfromthisprogram.
ENJOY FREE TIME. Four Seasons Town Centre is just a short walk across the parking lot. enjoy the best in shopping, entertainment and dining.
KEYNOTE SPEAKER Denise Price Thomas
A native of North Carolina, Denise Price Thomas has been employed in the healthcare industry for 34 years. Twenty of those years were spent serving as the administrator for a surgical practice where she was employed for 32 years. Throughout her career she has been passionate about creating positive experiences for others. Her passion developed into providing informational, inspirational
4:45pm - 5:45pm Session 6 - Workshops5:30pm - 6:30pm Social Hour - drop in for hors d’oeuvres before shopping at the mall
Friday, October 5, 2012
Time Session
7:00am - 12:00noon Registration is open
7:00am - 8:00am Breakfast Buffet
8:00am - 9:00am Session 7 - Workshops
9:00am - 9:15am Transition
9:15am - 10:15am Session 8 - Workshops
10:15am - 10:30am Transition
10:30am - 11:30am Session 9 - Workshops
11:45am -12:15pm Brief Closing Session and Door Prizes
- DRIVE SAFELY -
and motivational presentations to varied audiences. She is a “home grown yet nationally known speaker that enjoys teaching exceptional customer service, effective communication, teamwork tips as well as how to belong and get along. Denise also offers other topics she has gleaned from her management experience as well as life itself
SECOND HARVEST FOOD BANK
Help end local hunger by bringing in canned food items for the Second Harvest Food bank. Donations can earn you extra tickets for doorprizes!
Note: Name Badges are required at all
HII functions.
WORKSHOP G: UNITED HEALTHCAREHeDIS/ STAR RATINgS •HIPAA 5010/ICD-10 •Topics•Service model•Premium Designation•UnitedHealthcareonline.com Demo•UnitedHealthcare Administrative guide •
WORKSHOP H: HEALTHNEToverview of the TRICARe Program•Referral and Authorization Requirements•manage your TRICARe business on-line; electronic handbook, •patienteligibilityverification,electronicfundstransfer,webinars CareAffiliate•
WORKSHOP I: CIGNAeSolutions•Website Utilization and enhancements•ICD-10•
WORKSHOP J: VETERAN’S AFFAIRSNon VA Care Coordination•emergency Care•NotificationProcess•Determination of Veteran Placement•Authorized•Unauthorized•mill bill•Payment Process•
WORKSHOP K: WELLPATHName change to Coventry Health Care of the Carolinas., Inc.•Coventry Health Care of the Carolinas, Inc. (formerly •WellPath Select, Inc.)Coventry Health Care National Network: i.e. Federal •EmployeeHealthBenefitPlans(FEHBP)/MailHandlersFirst Health group Health leased Clients business•Coventry Workers Compensation Client Services•Advantra: Coventry’s medicare Advantage Program•e-commerce solutions: eFT, eRA and Provider Portal•Advantra Updates: expansion for 2013, PeP program•
WORKSHOP A: MEDICARE – HOSPITAL SERVICES PART ACeRT error Rate Reduction•Documentation Requirements•online Provider Services (oPS)•Web Resources•New CmS Initiatives•
WORKSHOP B: MEDICARE – PART BTop Claim Submission errors•CmS Incentive Programs•Top Part b Inquiries•Web Resources•CeRT error Rate Reduction•online Provider Services (oPS)•New CmS Initiatives•
WORKSHOP C: MEDCOST
live Demonstration of medCost Website•
WORKSHOP D: BLUECROSS BLUESHIELD OF NORTH CAROLINA
Provider Transparency •ICD-10•Service model Refresh•IPP blueCard •blue medicare Hmo and blue medicare PPo•electronic Solutions•Upcoming Initiatives•News, Updates and Reminders•
WORKSHOP E: HUMANAWhat’s New at Humana•2013 mAPD Humana mAPD Footprint •NotificationandAuthorization•Utilization management •Quality and STAR Initiatives •medicare Risk Adjustment•HealthHelp •orthoNet •Humana.com & ebusiness•
WORKSHOP F: MEDICAID – PROFESSIONAL & MEDICAID – HOSPITAL SERVICES
Top 10 Denials & Resolution for Institutional & Professional •ClaimsN.C. Health Choice•NCCI / mUe edits and the New Add’l edit modules•DmA Website overview – (Clinical Policy, bulletins, Seminars, •Hot Topics, etc.)lme / bH mCo•ACA – PCP Attestation / Incentive Payments •
WoRkSHoP CHoICeS
T he Sheraton Greensboro Hotel at Four Seasons in Greensboro, North Carolina
is the perfect blend of fine Southern hospitality and high-tech meeting facilities.
With 990 finely-appointed guestrooms, 250,000 needs-customizable square
feet of meeting space, and 100,000 square feet of prefunction and exhibition space, we’re
the definitive answer to your participants’ meeting and leisure needs.
After a day of perfectly executed meetings, colleagues can recap and unwind over drinks at
one of our 4 lounges or at our 1,000 person capacity nightclub – Club Fifth Season. Enjoy an
array of restaurants, too. Joseph’s Restaurant seats up to 400 and serves a satisfying menu
of American cuisine. The Skylite Café offers Italian favorites, Southern comfort foods, salads
and sandwiches. For lighter fare, and on-the-go dining, our Café Expresso serves continental
breakfast items, freshly prepared salads and New York deli-style sandwiches.
Guests can keep up with their fitness regimens at our fully-equipped cardiovascular fitness
center, complete with weights, treadmills, rowing machines and more. Or enjoy some
relaxation in our indoor/outdoor pool complete with tableside service provided by the
Connection Martini Bar.
For your meeting and event needs, we’ve got it all under one roof at The Sheraton
Greensboro Hotel at Four Seasons - where as always, we’re at your service.
Sheraton Greensboro Hotel at Four Seasons
GreenSboro, nortH carolina
HospiTaliTyat itsbesT
outside of the traditional meeting
spaces, sheraton Greensboro offers
many opportunities for your group to mix,
meet and mingle.
directionSFrom the north Interstate 85 South or US 29 South until it merges with Interstate 40 West at Durham. Follow I-40 West toward Greensboro then Exit 217 Koury Boulevard/High Point Road. Follow Koury Boulevard then turn right at stoplight.
From the South I-85 Business North to exit 120A. Take Exit 34 Holden Road turn right at stoplight. Follow Holden Road to High Point Road and turn right. The hotel will be on your right.
From the east I-40 West toward Greensboro to Koury Boulevard/High Point Road Exit 217. Follow Koury Boulevard to the stoplight, turn to the right.
From the West I-40 East toward Greensboro, and take Exit 212 Bryan Boulevard. Follow until Exit 217, at the stoplight go straight and the hotel will be on your left.
meet
great to
you
MeetinG GUide
Sheraton greenSboro hotel at four SeaSonS
Joseph S. Koury convention center3121 High Point road
Greensboro, north carolina 27407
t — 800 242 6556 f — 336 292 1407 guest f — 336 292 0819 sales
www.sheratongreensboro.com
GreenSboro, nc
MaRk YouR CaleNDaRS for the
2013 ANNUAL HEALTH INSURANCE INSTITUTE
october 9-10, 2013