div class=trans-pagebuttonPage 1button div class=trans-image a href=https:reader042fdocumentsusreader042viewer2022020417568146e8550346895db421bahtml5page1jpg target=_blank amp-img class=trans-thumb alt=Page 1: AS OF 1 AUGUST 2003 src=https:reader042fdocumentsusreader042viewer2022020417568146e8550346895db421bahtml5thumbnails1jpg width=142 height=106 layout=responsive amp-imga divpAS OF 1 AUGUST 2003p pESGR OPERATIONS OFFICER ESGR OPERATIONS OFFICER HANDBOOKHANDBOOKpdiv