Post on 02-Dec-2014
description
Change Management in support of Project, Programme and Portfolio
Management
Neil White & Elisabeth Goodman
APM Presents 16th October 2014
-The Enabling Change SIG
Our theme for today and how we will explore it..
Why change? Understand change management and how it combines with project management to deliver your outcomes.
1.Why focus on enabling change? (5 mins*)2.What kinds of things does a structured approach entail? (5 mins*)3.How might this apply to some real scenarios? (30 mins*)4.How could you take your learnings forward? (5 mins*)
*Timings are approximate
Speaker Profile: Neil White 22 yrs RAF (Engineering)Change Management 20yrsBusiness Improvement (SEI CMMI) - Assessor & Assessment Team LeadTransformation Change ManagementBenefits & Business ChangeMSc Change Management
‘an ardent believer that the ability to change is more important than the required changes themselves’
APMEnabling Change SIG – Change Futures Pillar leadBenefits Management SIG Committee
Speaker Profile: Elisabeth Goodman25 yrs Pharma R&DNow training, coaching, project management, and authorChange management, knowledge management, lean and six sigma “portfolio”Creating exceptional managers and teams
Giving people the resources to be and to create navigators rather than victims of changeAPM
Enabling Change SIG – Capablities & Methods Pillar lead (previously East of England branch committee)
The SIG’s mission is to ‘improve the change capability of organisations,
teams and individuals’
Enabling Change SIG
the predictable alongside the totally unexpected!
Our ever changing world
Wheel3500BC
Money
9000BC
8500BCHouse
Paperc200
1712Steam Engine
1698Oil
1993GPS
1439Printing Press
1928Penicillin
c900Gunpowder
Life expectancy x2 1850-1950
1941Computer
1878Light Bulb
1877Sound Recording
1876Telephone
c200Compass WWW
1990
Airplane1903
Sanitation Systemsc1865
Radio1895
Refrigeration1755
A list of all-time top inventions
1885Car
Sliced Bread1928
1945
Nuclear Weaponry
1957Space Exploration
1962Computer Gaming
20123D Printing
2014....
Big Data
Commercial Drones2013
Google Glass2013
time
8500BC 3500BC 2014
frequency
0AD
Change Density
1000 1500500
year
a recurring pattern of continuous and transformational change ...
The Theory and Practice of Change Management, Hayes, 2007
‘Punctuated equilibrium’
Change Challenge - Individuals
Adams, Hayes & Hopson (1976)
Understanding the organisation
French, W and Bell, C (1984) Organizational Development: Behavioral Science Interventions for Organization Improvement,
=CHANGE
Reasons for poor change performance
=CONFUSIONX
= GRADUALCHANGEX
= FALSESTARTSX
=ANXIETYX
=FRUSTRATIONX
2. What kinds of things does a structured approach entail?
Apparent‘equilibrium’
Refreeze
Change
Kurt Lewin’s change
model:
Unfreeze
Lewin, K (1952) Field Theory in Social Science
Behavioural and procedural concepts and methodologies
Relationship between Management CapabilitiesBusiness
Contribution
People, business & organisation Change
Shared agenda & benefits aligned to strategy
BRMChange
Effective delivery of change enablers P2Change BRM
Strategic Oversight & controlPortfolioChange BRM P2
Sustainable change aligned to organisational strategy
Change PortfolioP2BRM
3. How might this apply to some real scenarios?
Three case studies in your hand-out:
IT change: “Everyone uses eLearning now for new technology – so that will work”
Organisational change: “We must keep our plans for this new structure quiet until it’s definite otherwise people will get unnecessarily worried”
Process change: “Why aren’t people following the new process?” Do you recognise any of these?
Break out structure
1. Move to a table with the first case study that you would like to explore
2. How could you do a better job of enabling the change than the case study suggests? – Record your ideas on a flip chart sheet
3. If time allows you will be invited to move onto another table / case study
4. We will review your suggestions at the end of the break-out
Discussion
Feedback from the break-out
Please see your hand-out for other suggestions as to how the changes could be enabled
Each other Events Micro-site
(resources, discussion)
Newsletter Contact us!
neilwhite57@gmail.com
elisabeth@riverrhee.com
4. What resources are available to help you take this further?
This presentation was delivered at an APM event
To find out more about upcoming events please visit
our website www.apm.org.uk/events