Post on 17-Dec-2014
description
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PEOPLE/PROCESS/PRODUCTIVITYPEOPLE/PROCESS/PRODUCTIVITY
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Pillars of CompetencyPillars of Competency
Organizational ExcellenceP
rofe
ssio
nal
Dev
elop
men
t
Tea
m B
uild
ing
Plan
ning
Ext
erna
l Con
sult
ing
Inte
rnal
Con
sult
ing
Alliance PartnersAlliance Professional Group
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What We DoGoing from Good to Great
Managers&
Employees
Close Performance andProductivity Gaps.
Achieve Goals MoreOften.
DelightedCustomers
Client SubjectMatter Expertise
(SME)
Facilitatedor
ConsultingSolutions
Productivity
Process
People
ExecutiveLeadership
PartnershipFunctional
Departments
Organizational Cycle/Stage of Developmentand/or Key Hurdle
$ $
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Strategic PlanningStrategic Planning
Areas We Can ImproveGoing from Good to Great
BASIC FOUNDATIONBusiness PhilosophyValues & Principles
Vision
EXTERNAL ASSESSMENTMarket Segments
Competitive AnalysisTrend Analysis
Opportunities and Threats
INTERNALASSESSMENT
Structure & FunctionResources
Strengths & Limitations
MISSIONWhat the Organization
will achieve at a definedpoint in the future.
GOALSCritical Success
FactorsBusiness Goals
Action PlansOrganizational
Teamwork
MARKET PLANProduct Offering
Segment StrategiesMarket Communications
SALES PLANTerritory Strategies
Key Account Strategies
SUPPORTDEPARTMENTS
What the departmentswill achieve at a
defined point in thefuture in supporting theOrganizational Goals.
BUDGETINGSales Volume
CostsExpenses
Capital Requirements
REVIEW PROCESSReportsMeetingsFollow Up
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2.StrategicPlanning
5.Human Resource
Focus
3.Customer andMarket Focus
6.Process
Management
4.Information and Analysis
7.BusinessResults
1.Leadership
Organizational ProfilesEnvironment, Relationships, and Challenges
Source: National Institute of Standards & Technology (NIST)
What We DoGoing from Good to Great
Baldrige Criteria for Performance Excellence Framework: A Systems Perspective
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The Skills CurveThe Skills Curve
TOP MANAGEMENT
MID - MANAGEMENT
SUPERVISORS
INDIVIDUALCONTRIBUTORS
Who We Do It WithGoing from Good to Great
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TRADITIONAL
Mar
keti
ng
Finance
MIS
CONTINUOUS IMPROVEMENT
Finance
Operations
Marketing
Sales
MISOperations
Management
• Long Term Vision Tied to Daily Execution• Entire Organization is a System• Continuous Improvement of Systems & Processes (Proactive-Preventive)• Employee Involvement• Customer Focused• Focus on Common Goals
Succession And/Or Exit Strategy
To Align ResourcesTo Align Resources
Our GoalGoing from Good to Great
• Short Term Thinking•“Silo” Functional Organizational Structure. Inconsistent Processes• Reactionary-Crises & “Fire Drills”• Lack of Employee Involvement• Winners and Losers• Internally Focused• Lack of, or Inconsistent Goals
Sales
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Who We Associate WithWho We Associate WithBusiness Affiliations
• Professional Development
• Team-Building and Behavioral Development
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Who We Associate WithWho We Associate WithAlliance Partner Solutions
• Project Management
• Strategic HRD and Organizational Development
• Financial Management and Sales/Acquisitions Strategies
• Professional Development and Team Building
• Special Strategic, Organizational, and Market Studies
• Management and Business Consulting
• Corporate and Business Law
• Business and Key Person Insurance Consulting
• Information Technology Business Solutions
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When We Do ItWhen We Do ItThe Organizational Lifecycle
At any Critical or Organizational Stage (Cycle) of Development
AND/OR To Surpass a Key Hurdle
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Where We Do ItWhere We Do It
And the World !From the Mid-Atlantic
States
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Who We Work ForWho We Work For American Fire Equipment Anning-Johnson Army Community and Family Support Center (CFSC)/(MWR) Army Materiel Command Burgess & Niple, Limited Backsoft Corporation ChemReg International, LLC Choice Mortgage Comcast Cable Communications, Inc. Didlake, Inc. Fort Belvoir Federal Credit Union Image Works Intech Professionals, LLC Integrated Control and Systems Engineering Johnston & Associates National Interiors Northern Virginia Family Service Palmer-Gosnell Rockwall Interiors Sexton Executive Security Spexus, Incorporated Virginia Credit Union (NOVA Chapter) Wright and Sielaty, P.C.
Who’sMissing?
YOU!!!
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Our Process TurnsOur Process Turns
IDEAS
Into Focused ActionInto Focused Action
IF YOU HAD 3 WISHES, WHAT WOULD YOU CHANGE TODAY?
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Consider The Multiples of Return From Consider The Multiples of Return From Effective Assessments and Planning . . .Effective Assessments and Planning . . .
• Manual or Web Based Surveys• Focus Groups• Is/Should Analysis • Critical Incident Analysis • Interviews and Observation• Root Cause Analysis
AssessmentAssessment
Planning and Execution• Strategic Planning• Strategic Marketing• Business Planning• Annual Goal Setting and Management by Objective• Action Planning• Project Management
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Consider These Value Added Performance Enhancing Consider These Value Added Performance Enhancing Processes . . .Processes . . .
• Strategic Thinking & Business Planning
• Executive Leadership
• Management Leadership
• Management Development
• Supervisory Development
• Business Development
• Customer Service
• Time Management
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. . . And Professional Development . . . And Professional Development Facilitation Benefits Facilitation Benefits
• Facilitator Accountability
• Spaced Repetition to Achieve Internalization
• In House Facilitation Insures Application
• Closes the Gap Between Current & Desired Performance
• Insures Internal Alignment & Increased Productivity
• 6,9,12 Month Reviews to Insure Goals of Program are Being Achieved
• Minimum Targeted 600% ROI for the Private Sector
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Consider These Value Added Personal and Team Consider These Value Added Personal and Team Effectiveness Skills . . .Effectiveness Skills . . .
• Executive Coaching/Mentoring
• Team Building (Board, Executive, Work-Group)
• Process Improvement Productivity
• Creating Breakthrough Innovation Teams
• Dealing with Stress and Change
• Managing Diversity
• Three Levels of Active Listening
• Communications/Conflict Management
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. . . And Their Benefits. . . And Their Benefits
• Reduce Rework
• Improve Implementations and Buy-In
• Decrease Costly Turnover & Absenteeism
• Increase Mutual Understanding and Effectiveness
• Increase Job Satisfaction and Improve Performance
• Improve Outlook and Positive Work Attitudes
• Transform Diversity to an Organizational Strength
• Transform Knowledge into Acceptance, Empathy and More Productive Work Relationships
• Create and Sustain Productivity Gains
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Consider These Consider These Consulting Services . . .Consulting Services . . .
ExternalExternal
• Business Planning• Communications Audits• Special Strategic and Enterprise Studies • Market Studies, Feasibility Analysis, Surveys• Malcolm Baldrige Performance Criteria Assessments
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Consider These Consulting Services-Consider These Consulting Services-
Internal OrganizationalInternal Organizational
• Business Policies and Procedures• Departmental Reorganizations• Individual Training Plans (ITP)• Balanced Scorecard Organizational Needs Survey• Personal and Professional Development Planning (PDP)• Key Employee Interviewing, Testing, Recruiting Advice• Compensation Strategies and Job Descriptions• Client Relationship Management (CRM) Database Strategies• Malcolm Baldrige Performance Criteria Assessments• Transition Management
Internal FinancialInternal Financial• Financing• Financial Cash Flow Management• Budgeting and Budget Management
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. . . And Their Benefits. . . And Their Benefits
• Proficiency• Responsiveness• Results• Cash Flow
Adherence to:
• Cost Performance• Schedule Performance
When Would You When Would You Like to Begin?Like to Begin?
An Increase in:
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Our Process TurnsOur Process Turns
IDEAS
Into Focused ActionInto Focused Action
IF YOU HAD 3 WISHES, WHAT WOULD YOU CHANGE TODAY?