Post on 29-Jun-2020
March 2015
ANNUAL MANAGEMENT CONFERENCE
Annual Management Conference 2015
WORLDCLASS
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RESPECT INTEGRITY SERVICE EXCELLENCE
OUR VALUES
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Dear Colleagues,
We have already a clear vision - to build a world class business and double the size of our EMEA revenues in four years.
We have proved that we can grow together as a business by winning a number of major client contracts using our combined skills. We must continue to work together and understand our service offering to ensure we capitalize on new market opportunities, and ultimately to help us reach our ambitions of becoming world class.
Clients are repeatedly telling us that they want to work with a single adviser that can offer them all the services they need. That puts our collective team in a unique and enviable market position, and presents us all with a huge opportunity.
If we continue to focus on our four key strategic objectives: putting clients first, building our pool of top talent, delivering operational excellence and promoting a culture of innovation; the end result will be an unmatched offer to clients, great talent and a tremendous growth opportunity.
Thank you for your hard work and commitment.
Ian EntwisleCEO, Global Corporate Services, EMEA
WORLD CLASS
RESPECT INTEGRITY SERVICE EXCELLENCE
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OUR PRIORITIES
INNOVATION• Build an entrepreneurial culture• Constantly improve the way we work to
provide better client service and value • Be seen as the ‘go to’ experts in our field • Turn technological changes
into opportunities.
OPERATIONAL EXCELLENCE• Continuously improve our processes to
deliver a more effective service to clients• Deliver a consistent world class service
where ever our clients have a need• Expand our self-perform capability
into Europe to provide a more comprehensive service
• Equip our team with resources that help them to perform to the best of their ability.
CLIENTS FIRST• Operate as a client-centric business • Generate exceptional results by
understanding and meeting our clients’ needs
• Deliver more value by working together to provide integrated services
• Build long term relationships by ensuring our clients feel a difference when they work with us.
BEST TALENT• Attract and retain the very best people from
within our industry and beyond• Help every individual achieve their full
potential by providing excellent training and development opportunities
• Reward the right behaviours• Create a great place to work.
BUILDING A WORLD-CLASS
BUSINESS
CLIENTS FIRST
BEST TALENT
INNOVATION
OPERATIONAL EXCELLENCE
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INTRODUCTION
CBRE’s Global Corporate Services (GCS) is the market leading provider of corporate real estate services worldwide. We provide a complete set of services to corporate occupiers of commercial real estate, and employ a dedicated account management structure to work closely and collaboratively with our clients to ensure their real estate strategy supports their business strategy.
Our depth of experience enables us to maximise the value derived from our client’s portfolio, including:
• Reduced costs• Increased flexibility• Improved speed to market• Market-leading integrated real estate advice• Customised technologies that drive performance and innovation
Our expertise encompasses a wide range of industry sectors including financial services, technology and telecommunications, pharmaceuticals, insurance, healthcare, education, FMCG, legal, NGO’s, aviation, and oil and gas among others.
Core Services• Transaction Management• Portfolio Services• Facilities Management• Technical Self Delivery• Project Management• Consulting - Corporate Consulting, Workplace Strategies, Energy & Sustainability
Specialist Services• Data Centre Solutions• Asset Strategies• Petroleum & Automotive• Complex & Emerging Markets
OUR COMBINED GCS BUSINESS
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The model below details how GCS service lines are structured and delivered to clients.
CORE SERVICES
Richard HurstGlobal Head of Portfolio Servicesrichard.hurst@cbre.com+44 20 7182 3531
Tim HamiltonHead of EMEA Transaction and Portfolio Servicestim.hamilton@cbre.com+44 20 7182 3283
Transaction and Portfolio ServicesWe have brought Transaction and Portfolio Servicestogether under a combined offering to enable us to betterstructure solutions for our clients. Our team delivers portfolio services, analytics and transaction execution to reduce overall occupancy expense and improve portfolio performance.
Transaction Management - We deliver corporate occupational property transactions including lease acquisitions, disposals, re-gears, renewals, portfolio restructuring. We leverage unrivalled local market knowledge and best in class local delivery to provide strategic advice and insight that drives improved portfolio performance.
Portfolio Services - We provide high quality lease and data management services, comprehensive lease accounting, and proactive property management of leased, owned and sublet property to drive improved performance, risk management and value for our clients.
TECHNOLOGY SYSTEMS
GLOBAL BUSINESS SERVICES
Ener
gy &
Su
stai
nabi
lity
Tran
sact
ions
an
d Po
rtfo
lio
Serv
ices
CLIENT
EXECUTIVE LEADERSHIP
BUSINESS UNIT LEADERS
BUSINESS/CONTRACT MANAGER
SPECIALIST SERVICES
Complex & Emerging Markets
SUPPORT
Client Solutions
Legal & Compliance
Sourcing
Human Resources
MarketingPr
ojec
ts
Faci
litie
s M
aint
enan
ce
Tech
nica
l Sel
f D
eliv
ery
Con
sulti
ngData Centre Solutions
Asset Strategies
Petroleum & Automotive
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Annual Management Conference March 2015
Richard HurstGlobal Head of Portfolio Servicesrichard.hurst@cbre.com+44 20 7182 3531
Tim HamiltonHead of EMEA Transaction and Portfolio Servicestim.hamilton@cbre.com+44 20 7182 3283
Projects GroupOccupier Project Management - We deliver project and cost management, programme management and move adds and change management to corporate occupiers. We align our activity with the business’ real estate strategy and operational facilities management to ensure that optimum value is derived for our clients.
Principal Contracting - Our construction capability enables us to act as Principal Contractor, taking full responsibility for the planning, management, delivery and financial control of a construction project. This allows us to ensure that we deliver against client costs, timescales and scope.
Ian SmithHead of EMEA GCS Project Managementian.smith@cbre.com+44 20 7182 3256
Gary PerryProjects Directorgary.perry@cbre.com+44 20 7871 9248
Angus HardingManaging Director, Integrated Client Servicesangus.harding@cbre.com+44 +20 7182 3911
Integrated Client ServicesWe provide the full range of Corporate Real Estate services to Multi-Nationals whose objective is partnership across all elements of the property lifecycle.
Clients buy our integrated service offering to drive change faster; minimise risk; and gain control over their property portfolio costs. This is achieved through seamless integration of Consultancy; Transaction & Portfolio Management; Project Management; and FM Operations.
Facilities ManagementWe provide a range of support services such as security, catering, front of house support and building maintenance. By delivering these services to an exceptional level; our clients can focus on delivering their core business activities.
Peter JonesManaging Director, IFM EMEApeter.jones@cbre.com+44 20 7182 3322
Kirsten BradburyManaging Director, FM UKkirsten.bradbury@cbre.com+44 20 7871 9248
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CORE SERVICES
Sue Asprey PriceHead of Consultingsue.aspreyprice@cbre.com+44 20 7182 3129
Sam PickeringHead of Energy and Sustainabilitysam.pickering@cbre.com+44 20 7182 3073
ConsultingCorporate Consulting - We advise clients on how to re-engineer their organisation’s structural costs to achieve long term operational benefits and occupancy savings.
Workplace Strategy - We align the dynamics of business, culture, technology and work patterns with the physical environment. This enables peak performance, cost reduction and for us to live better lives.
Energy & Sustainability - We help clients to understand, report upon, and manage: energy and carbon, sustainability risks, and costs and aim to protect asset values, compliance risk and reduce lifecycle costs.
Technical Self DeliveryWe deliver a range of technical services integral to the effective operational management of our clients premises ranging from national stadiums to local retail outlets and historic buildings to state of the art high-rise towers. These include mechanical and electrical engineering support in all areas of building services, refrigeration, air conditioning maintenance and Information and Communications Technology (ICT).
Tony BrearleyManaging Director, UK Services Divisiontony.brearley@cbre.com+44 (0) 7818045593
Nick JonesManaging Director, Critical Environment Services UKnick.t.jones@cbre.com+44 (0) 7872197707
John DunstanManaging Director of Critical Environment Services EMEAjohn.dunstan@cbre.com+44 (0) 7932764347
Kevin LynnManaging Director, Corporate Services Divisionkevin.lynn@cbre.com+44 (0) 7932448238
Tommy MeikleManaging Director,National Accounts Divisiontommy.meikle@cbre.com+44 (0) 7771975023
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SPECIALIST SERVICES
Sue Asprey PriceHead of Consultingsue.aspreyprice@cbre.com+44 20 7182 3129
Sam PickeringHead of Energy and Sustainabilitysam.pickering@cbre.com+44 20 7182 3073
Simon GalwayHead of Petroleum and Automotive EMEAsimon.galway@cbre.com+44 20 7182 3453
John WilsonHead of Asset Strategiesjohn.wilson@cbre.com+44 20 7182 3561
Paul Saville-KingManaging Director Data Centre Solutionspaul.saville-king@cbre.com+44 742 7646 372
Andrew JayHead of Data Centre Solutionsandrew.jay@cbre.com+44 20 7182 3461
Nick LambertHead of Complex & Emerging Marketsnick.lambert@cbre.com+44 20 7182 3384
Petroleum & AutomotiveWe provide tailored brokerage, valuation, professional and property management services for corporate and individual owners and occupiers of petrol filling stations, motorway service areas, fuel storage depots, car dealerships, truck dealerships, car parks, tyre and exhaust depots, car rental, bus depots and roadside properties. We also offer consulting services including network planning and location analysis. Our unrivalled market expertise enables our clients to optimise the value of their real estate assets.
Complex & Emerging MarketsWe provide fully integrated real estate services across all emerging and frontier markets and help organisations to navigate through the inherent risks and complexities of operating effectively in these environments.
Asset StrategiesWe provide advice and transaction services to corporate and public sector owners of generic and specialised property. We help our clients use the value of their assets to better support the aims of the business, often through whole or partial disposal. We understand how business strategy, accounting, tax, and property interface and we are able to translate the language of each discipline back to our clients.
Data Centre SolutionsWe provide transactional, project, facilities and consulting advice to occupiers, operators and developers of data centres.
We understand how data centre mechanical and electrical services, IT platform requirements and property interact for data mission critical businesses, delivering these globally to range of blue chip clients.
Tony BrearleyManaging Director, UK Services Divisiontony.brearley@cbre.com+44 (0) 7818045593
Kevin LynnManaging Director, Corporate Services Divisionkevin.lynn@cbre.com+44 (0) 7932448238
Tommy MeikleManaging Director,National Accounts Divisiontommy.meikle@cbre.com+44 (0) 7771975023
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GCS EMEA LEADERSHIP TEAM
IAN ENTWISLE DIRECT REPORTS
Ian EntwisleCEOGCS EMEA
Paul Saville-KingManaging DirectorData Centre SolutionsGCS EMEA
Mike GedyeManaging Director EMEA Business Unit GCS EMEA
Sue Asprey-PriceConsulting Director
GCS EMEA
Andrew JayData Centre Solutions
DirectorGCS EMEA
John WilsonAsset Strategies
DirectorGCS EMEA
Simon GalwayPetroleum &
Automotive DirectorGCS EMEA
SpecialistServiceLines
Tim HamiltonHead of EMEA Transaction and Portfolio ServicesGCS EMEA
Gillian AndersonMarketing Director
GCS EMEA
Rachael HendersonHR DirectorGCS EMEA
Steve BookerQHSE Director
GCS EMEA
John MaidmentSales Director
GCS EMEA
Duncan GreenFinance Director
GCS EMEA
Rachel LeeProcurement Director
GCS EMEA
Tony SmithCOOGCS EMEA
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Nick JonesManaging DirectorCritical EnvironmentServices UK
John DunstanManaging DirectorCritical EnvironmentServices EMEA
TONY SMITH DIRECT REPORTS
Tony BrearleyManaging DirectorUK Services
Kirsten BradburyManaging DirectorFM Services
Tommy MeikleManaging DirectorNational Accounts
Kevin LynnManaging DirectorCorporate Services
Tony SmithCOO GCS EMEA
Guy PhilipsUK Finance Director
Gary PerryHead of Projects
Ian SmithHead of EMEA GCSProject Management
Marisca LiQHSE Director
Anja DullaghanLegal and Commercial Director
Jon RappTransitions Director
Lorraine TaylorUK HR Director
Peter JonesManaging Director IFM EMEA
Angus HardingManaging Director Integrated Clients
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