Post on 02-Mar-2018
7/26/2019 Annapurna Presentation (statistics)
1/21
Annapurna Corner
Restaurant Feedback
7/26/2019 Annapurna Presentation (statistics)
2/21
Parameters
Gender
Age
Quality
Service Hygiene
Ambinence
Value for money
ime of arrival Fre!uency of visit
"ill Amount
#umber of persons
7/26/2019 Annapurna Presentation (statistics)
3/21
$ % A&is' Ratings() A&is' #umber of
responses
7/26/2019 Annapurna Presentation (statistics)
4/21
Quality of Food Analysis
Average*+,-.-.-.
-/
0edian 10ode 10a&imum 20inimum /Quartile . *
Quartile / 1Quartile * 1
Standard 3eviation4+,5/*/-2
/5
Variance4+2,42,-2
./
7/26/2019 Annapurna Presentation (statistics)
5/21
Service Analysis
Average*+,/,/,/,
/,
0edian 10ode 10a&imum 2
0inimum /Quartile . *Quartile / 1Quartile * 1
Standard 3eviation
4+-/5,1.5
454+5,.4,1*
$ % A&is' Ratings( % A&is' #umber ofresponses
7/26/2019 Annapurna Presentation (statistics)
6/21
Place Hygienic Analysis
Average*+,4646464
6
0edian 10ode 1
0a&imum 20inimum /Quartile . *
Quartile / 1Quartile * 1
Standard 3eviation4+-2*26/.*
/
Variance4+,.2*,.64
.
$ % A&is' Ratings( % A&is' #umber ofresponses
7/26/2019 Annapurna Presentation (statistics)
7/21
Ambience Analysis
Average*+2-.-.-.-
/0edian 10ode 1
0a&imum 20inimum /Quartile . *Quartile / 1Quartile * 1
Standard 3eviation4+,-5/12*6
*
Variance4+54561/.1
6
$ % A&is' Ratings( % A&is' #umber ofresponses
7/26/2019 Annapurna Presentation (statistics)
8/21
Value For 0oney Analysis
Average *+,5*5*5*51
0edian 1
0ode 10a&imum 2
0inimum /
Quartile . *
Quartile / 1
Quartile * 1
Standard 3eviation 4+-26--4.-6Variance 4+,/26241.*
$ % A&is' Ratings( % A&is' #umber ofresponses
7/26/2019 Annapurna Presentation (statistics)
9/21
ime of Arrival of t7ecustomers
Average /*+10edian /*
0ode /40a&imum 15
0inimum .4
Quartile . /4Quartile / /*
Quartile * /,
Standard 3eviation ,+,/.45*45/Variance 2-+2*464646
Service ime
7/26/2019 Annapurna Presentation (statistics)
10/21
Fre!uency of Visit
Average /+*-.-.-.-/0edian /
0ode /0a&imum 20inimum .
Quartile . /
Quartile / /Quartile * *
Standard 3eviation .+412..4156Variance .+4,/*65561
7/26/2019 Annapurna Presentation (statistics)
11/21
Average "ill per PersonAverage
/12+6--/.4,
0edian /240ode *440a&imum 5440inimum ,,+1
Quartile ..5.+555555
,
Quartile / /24Quartile * *44
Standard 3eviation.44+5465,4
2
Variance66*-+/5*-,
-
Average *+1.-.-.-.-0edian *0ode /
0a&imum 60inimum .Quartile . /Quartile / *Quartile * 1Standard3eviation .+,*61//462
#umber persons in a grou
7/26/2019 Annapurna Presentation (statistics)
12/21
Relation "et8een Customer Age % "ill paid'4+/2-
$ A&is' Age( A&is' "ill Per Person
.4 /4 *4 14 24 54 ,4 -4
4
.
/
*
1
2
5
.4 /4 *4 14 24 54 ,4 -44
.44
/44
*44
144
244
544
,44
$ A&is' Age
( A&is' Fre!uency of Visit
Relation bet8een Age % Fre!uency ' )4+4211
l i b f
7/26/2019 Annapurna Presentation (statistics)
13/21
Relation bet8een Age ) #o+ of persons'4+*24
$ A&is' Age( A&is' #umber of Persons
.4 /4 *4 14 24 54 ,4 -4
4
.
/
*
1
2
5
,
-
6
.4
Relation "et8een Quality % Service'4+2-
.+2 / /+2 * *+2 1 1+2 2 2+2
4
.
/
*
1
2
5
$ A&is' Quality( A&is' Service
7/26/2019 Annapurna Presentation (statistics)
14/21
Relation bet8een Quality % VF0' 4+/4/*
.+2 / /+2 * *+2 1 1+2 2 2+2
4
.
/
*
1
2
5
Relation "et8een #o+ of persons to Serviceime' 4+45,
2 .4 .2 /4 /2 *4 *2 14 12 24
4
.
/
*
1
2
5
,
-
6
.4
$ A&is' Service ime( A&is' #umber of persons
$ A&is' Quality Rating( A&is' VF0 Rating
7/26/2019 Annapurna Presentation (statistics)
15/21
Relation bet8een Quality % Hygiene' 4+1./
.+2 / /+2 * *+2 1 1+2 2 2+24
.
/
*
1
2
5
Relation bet8een Hygiene ) Fre!uency ofvisit' 4+.45
.+2 / /+2 * *+2 1 1+2 2 2+2
4
.
/
*
1
2
5
$ A&is' Hygiene Rating( A&is' Fre!uency of Rating
$ A&is' Quality Rating( A&is' Hygiene Rating
Re at on "et8een Serv ce Fre!uency o
7/26/2019 Annapurna Presentation (statistics)
16/21
Re at on "et8een Serv ce ) Fre!uency oVisit' 4+/61/
.+2 / /+2 * *+2 1 1+2 2 2+2
4
.
/
*
1
2
5
Relation "et8een Fre!uency of Visit ) "illpaid' )4+.51
$ A&is' Fre!uency of Visit( A&is' "ill
$ A&is' Service Rating
( A&is' Fre!uency of Visit
4+2 . .+2 / /+2 * *+2 1 1+2 2 2+2
4
.44
/44
*44
144
244
544
,44
R l ti b t S i "ill
7/26/2019 Annapurna Presentation (statistics)
17/21
Relation bet8een Service % "ill'4+4*-5
.+2 / /+2 * *+2 1 1+2 2 2+2
4
.44
/44
*44
144
244
544
,44
Relation bet8een Quality of Food % "illpaid' 4+44
$ A&is' Ratings( A&is' "ill Per Person
.+2 / /+2 * *+2 1 1+2 2 2+24
.44
/44
*44
144
244
544
,44
$ A&is' Ratings
( A&is' "ill Per Person
7/26/2019 Annapurna Presentation (statistics)
18/21
Relation "et8een Ambience ) "ill' 4+42,
.+2 / /+2 * *+2 1 1+2 2 2+24
.44
/44
*44
144
244
544
,44
Relation bet8een Hygiene ) "ill' )4+*22
.+2 / /+2 * *+2 1 1+2 2 2+2
4
.44
/44
*44
144
244
544
,44
$ A&is' Ratings
( A&is' "ill Per Person
$ A&is' Ratings( A&is' "ill Per Person
7/26/2019 Annapurna Presentation (statistics)
19/21
Relation bet8een Service time ) "ill' )4+.51
2 .4 .2 /4 /2 *4 *2 14 12 24
4
.44
/44
*44
144
244
544
,44
Relation bet8een Fre!uency ) #o+ ofpersons' )4+.-.
4+2 . .+2 / /+2 * *+2 1 1+2 2 2+2
4
.
/
*
1
2
5
,
-
6
.4
$ A&is' Ratings
( A&is' "ill Per Person
$ A&is' Fre!uency( A&is' #umber of Persons
7/26/2019 Annapurna Presentation (statistics)
20/21
Conclusion
arget smaller groups9 serve !uickly
to increase t7e bill amount
arget t7e older groups to increaset7e bill amount
"etter t7e service9 more is t7efre!uency
7/26/2019 Annapurna Presentation (statistics)
21/21
7ank (ou