Post on 21-Jan-2015
description
Alliances & Channels Quarterly Update
June 2, 2014
Tyler PrinceTyler PrinceEVP, Worldwide Alliances & Channels
@tyler_sfdc
Today’s Agenda
Q1 Recap
What’s in Store for Q2
Product Spotlight: Heroku Connect
Up Next: Dreamforce
Q&A
Please use the web console to ask any questions.
Safe Harbor
Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Q1 2008 Q1 2011 Q4 2014
37% Growth Driven by Customer Success $1.23B
FY15 RevenueGuidance
$5.3B
FY15 Q1 Revenue
InnovationLeadership Culture
#1 in CRM, Cloud Computing & Innovation
salesforce.com’s 15th birthday celebration
World’s Most Innovative Company
2011, 2012, 2013
Enterprise Cloud Computing
Market Share Leader**
#1 Enterprise, MidMarket &
Small Business
Process & ServiceInnovation
Gartner: Market Share Leader for CRM
Software,Total Software Revenue Worldwide,
2013
*Gartner Research Document: Market Share Analysis: Customer Relationship Management Software, Worldwide, 2013, Joanne M. Correia, Yanna Dharmasthira, Chris Pang, April 16 2014
** IDC: Worldwide SaaS and Cloud Software 2012-2016 Forecast and 2011 Vendor Shares
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This Gartner document is available on request from salesforce.com
Leadership in CRM Application & Platform
Gartner Research Document:Magic Quadrant for Sales Force Automation,Rob DeSisto, Patrick StakenasJuly 2013
Gartner Research Document:Magic Quadrant for CRM Customer Engagement CenterMichael MaozMay 2013
Gartner Research Document:Magic Quadrant for Enterprise Application Platform as a ServiceYefim V. Natis, Massimo Pezzini, Mark Driver, David Mitchell SmithKimihikp Iijima, Ross AltmanJanuary 2014
Great Q1 Momentum with Partners
System Integrators
ISVs
Programs / Outreach
Q1 ACV 45% YoY Growth
Increased delivery capacity by 1,000+ certifications to 19,000+ certifications in the ecosystem
40% YoY growth in orders
200% ACV growth with EMEA partners
Launched new Partner Community on modern Salesforce technology with Chatter and Knowledge
Improved partner outreach via webcasts, social and partner forums
8
PhiladelphiaMelbourneBostonChicagoLondonWashington, D.C.
NEXTAtlanta-June 12Dallas-June 18Toronto-June 25Paris-June 26Munich-July 3SoCal-July 15
Melbourne - Mar 25
Chicago - April 23
London - May 21
Amsterdam - May 26
800+ partner attendees
60+ hours of partner-specific
content
NEXTToronto-June 26Munich-July 2
What’s in Store for Q2
Industries UpdateKori O’BrienVP Industries
Partner Community UpdateNeeracha Taychakhoonavudh SVP Partner Programs & Marketing
\Our Commitment to Industries
Connected Merchandise
Retail/Consumer Products
Connected Content
Communications/ Media
Connected Cars
Automotive/ Manufacturin
g
Financial Services
Connected Banks
Health Care/Life Sciences
Connected Medical Devices
Extensive Industry Expertise
Unique Solutions by Industry
Transforming Business Models
Public Sector
Connected Government
Industries Business Unit
R&D
SIs & ISVs
AR / PR
Marketing
SFU
Professional Services
SalesDrives cross-functional, coordinated enterprise-level solution sales.
Aligned with each major Salesforce component, while adding an Industry focus to products, marketing, and sales.
Create Industry-specific deliverables, including:
Relevant, scalable solutions
C-level customer engagement
Industry blueprintsPipe-generating
events
Sales enablementSolution demosPlaybooksEBC support
Market Influencers
Global Industry Leaders & Experts
Patrick Pelata28+ years in AutosCOO, Renault-Nissan
Automotive/Manufacturing
Todd Pierce20+ years in Life Sciences leadership
CIO, Genentech
Health Care/Life Sciences
Shelley Bransten20+ years in IndustryHead of CRM,Gap Inc.
Retail/CPG
Andy Baer30+ years in IndustryCIO, Comcast Cable
Communications/
Media
Financial Services/Insura
nce
Hiring in 1H
Dave Rey27+ years in IndustryPublic Sector, Oracle
Public Sector
Dedicated Go-to-Market teams for each Industry focused on strategic customer engagements and creating reusable assets
Solution Early Traction
Lead & Referral
Onboarding & Origination
Member Connect
Clienteling
Subscriber Ordering & Service
Media Subscriber Mgmt
Citizen Engagement Center
Gov App Development
Owner Portal
Create: Repeatable, Scalable Solutions
Want to know more?
http://www.salesforce.com/industries/
Partner Community Launch
Sign up at http://p.force.com/signup
Launched April 2014
July:Unified SearchCase Management
October:Lead RegistrationProject Registration
Product Spotlight: Salesforce1 Heroku Connect & Customer App Package
Abe PursellPlatform Business Development@abepursell
Heroku Connect GA (May 2014)
What if it was Easy for Every Company to Build Connected Customer Apps?
Employee AppsCustomer Apps
Introducing: Salesforce1 Heroku Connect
Connect Your Customer Engagement Apps with Your Business Process
Salesforce1 Heroku Connect
Integrate your Business Process
Engage your Customers
Demo
Heroku Powers The Consumer Internet
3 Million +Apps Built On Heroku
5 Billion +Requests Per day
Announcing: Salesforce1 Connected Customer App PackageNow Every Company Can Easily Build Connected Customer Apps
Salesforce1 Connected Customer App Package
Heroku Connect
Heroku XL Dynos
Heroku Postgres Databases
Heroku Essentials Add-ons
Force.com Customer Logins
Complete toolset for connected customer app developmentEasy access to business data
Fast time to market
Instant scale
Continuous brand building
What Can You Build with the Connected Customer App Package?
EngagingCustomer Loyalty
Apps
BeautifulShopping Apps
Always-OnConnected Product
Apps
Update ProductsPush OffersDrive Sales
Control DevicesCollect Usage Data
Prevent Issues
Track Customer historyIncent behavior
Strengthen Relationships
What’s next?Have an opportunity, need access, demos, more information etc
Salesforce1 Platform chatter group
Abe Pursell - apursell@salesforce.com
Up Next: Dreamforce
SAVE THE DATE!
October 13-16, 2014 San Francisco
Register today at dreamforce.com
Learning Networking Inspiration
What’s in Store at Dreamforce ‘14?Four amazing days to get the best that salesforce.com has to offer
• 1,400+ breakout sessions• Hands-on training• Opportunities to meet with product
experts• 1000’s of product demos from
salesforce.com and our ecosystem of partners
• Welcome Reception • Dreamforce Gala• Partner parties• Countless opportunities to interact
with fellow attendees
• Industry leaders• Visionary thought leaders• Surprise guests• The future of our products, the
industry, and the world
Top 5 Reasons to Sponsor Dreamforce
Experience the #1 Technology Industry Event
Network with the Dreamforce Community
Learn to Build Your Business
Get Inspired and Give Back to the Community
Generate Buzz for Unparalleled Awareness and Demand
For sponsorship details, email partnersuccess@salesforce.com
Thank You to Our Top Sponsors To Date
THANK YOU
Q & A