Post on 15-Jan-2016
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OASIS Adoption Forum.OASIS Adoption Forum. Brussels 6 October 2004Brussels 6 October 2004OASIS Adoption Forum.OASIS Adoption Forum. Brussels 6 October 2004Brussels 6 October 2004
eGovernment beyond 2005eGovernment beyond 2005eGovernment beyond 2005eGovernment beyond 2005
Alejandro MoyaAlejandro Moya
IST eGovernment unit, head of sectorIST eGovernment unit, head of sector
Directorate General Information SocietyDirectorate General Information Society
Alejandro MoyaAlejandro Moya
IST eGovernment unit, head of sectorIST eGovernment unit, head of sector
Directorate General Information SocietyDirectorate General Information Society
2
Overview Overview
PoliciesState
of playBeyond
2005 Instruments
3
Lisbon Strategy
Economic, Social,
Environmental renewal
EnlargementEnlargement
10 new Member States
ERA: EuropeanResearch Area
ERA: EuropeanResearch Area
FP6, Eureka, COST, national RTD programmes
Broadband, security, eBusiness, eGovernment,
eHealth, skills, ...
Other policiesOther policies
Single market, single currency, transport, security, sustainable
development, ...
EU vision-driven policies EU vision-driven policies
Policies State of play Beyond 2005 Instruments
4
eGovernmenteGovernmenteGovernmenteGovernment
PolicyR&D and innovation
Best Practice Implementation
Policy
eGovernment PolicyCOM(2003)567
Lisbon Agenda
Research, ERAInternal Market
EnlargementSecurity & Stability
European CitizenshipEurope in the World
…
Policies State of play Beyond 2005 Instruments
5
eGovernment PolicyeGovernment PolicyeGovernment PolicyeGovernment Policy
Communication on eGovernment, 26 Sept 2003 Communication on eGovernment, 26 Sept 2003
• Why eGovernment:Why eGovernment:
A means for the A means for the modernization of public administrationsmodernization of public administrations
• What is eGovernment:What is eGovernment:
ICT + organisational change + new skillsICT + organisational change + new skills
in public administrations, in public administrations,
in order to in order to
improve public servicesimprove public services and and
democratic processesdemocratic processes and and
strengthen strengthen support to public policiessupport to public policies
• Public sector: Public sector:
Government revenues are 45% of GDP, public sector as buyer in EU is 21 % of GDP, Government revenues are 45% of GDP, public sector as buyer in EU is 21 % of GDP, ICT in public administrations is €30 billion p.a. ICT in public administrations is €30 billion p.a.
Policies State of play Beyond 2005 Instruments
6
Some eGovernment IssuesSome eGovernment Issues(eGovernment Communication)(eGovernment Communication)
Some eGovernment IssuesSome eGovernment Issues(eGovernment Communication)(eGovernment Communication)
• Inclusive accessInclusive access: PC, DTV, mobile, kiosk, offline: PC, DTV, mobile, kiosk, offline
• Trust and confidenceTrust and confidence, identity management, identity management
• Public procurementPublic procurement, e-procurement measures, e-procurement measures
• Pan-European public servicesPan-European public services: Internal Market, : Internal Market, European CitizenshipEuropean Citizenship
• InteroperabilityInteroperability: technical, organizational, : technical, organizational, semantic, multi-level, diversitysemantic, multi-level, diversity
• Organizational + technological innovationOrganizational + technological innovation
• Performance and benefitsPerformance and benefits
7
Public sector is challenged to…Public sector is challenged to…Public sector is challenged to…Public sector is challenged to…
• Help boost economic growth and innovationHelp boost economic growth and innovation
• Cut red tape, eliminate queues, high quality services,…Cut red tape, eliminate queues, high quality services,…
• Close the democratic deficit, restore democratic ownershipClose the democratic deficit, restore democratic ownership
• Cope with demographic change, e.g. ageing, immigrationCope with demographic change, e.g. ageing, immigration
• Safeguard liberty, justice, securitySafeguard liberty, justice, security
• Deepen internal market and convergence in enlargementDeepen internal market and convergence in enlargement
• Optimize multi-level governance (local…regional …Optimize multi-level governance (local…regional …national...European...international)national...European...international)
• And…all of this within tight budgets…lean yet attractive…And…all of this within tight budgets…lean yet attractive…
Do more with less !!Do more with less !!Policies State of play Beyond 2005 Instruments
8
eGovernmenteGovernmenteGovernmenteGovernment
eGovernmenteGovernment: the : the strategic enablerstrategic enabler for public for public administrations to better cope with these administrations to better cope with these challenges and to implement good governance.challenges and to implement good governance.
• Open and transparentOpen and transparent – accountable and democratic – accountable and democratic
• InclusiveInclusive - at the service of all - at the service of all
• ProductiveProductive – maximum value for taxpayers money – maximum value for taxpayers money
Policies State of play Beyond 2005 Instruments
9
eGovernment: a key pillar of eGovernment: a key pillar of eEurope 2005eEurope 2005
eGovernment: a key pillar of eGovernment: a key pillar of eEurope 2005eEurope 2005
Security
Good Practice
Broadband (wired, wireless), multi-platform (PC, TV, mobile, …)
eGovernment eHealth eLearning eBusiness
Policy
Measures
Steering Group
Benchmarking
Policies State of play Beyond 2005 Instruments
10
eGovernment State of PlayeGovernment State of PlayeGovernment State of PlayeGovernment State of Play
• Much progress in online availabilityMuch progress in online availability
• 45% in 2001 45% in 2001 67% in 2003 (43% fully transactional) 67% in 2003 (43% fully transactional)
• High growth ratesHigh growth rates
• National action plans and strategies in placeNational action plans and strategies in place
• European Interoperability FrameworkEuropean Interoperability Framework
• Several European countries are world leadersSeveral European countries are world leaders
• Diversity in approaches and administrationsDiversity in approaches and administrations
Policies State of play Beyond 2005 Instruments
11
State of playState of playeGovernment in eEurope 2005eGovernment in eEurope 2005
State of playState of playeGovernment in eEurope 2005eGovernment in eEurope 2005
• Broadband for all administrationsBroadband for all administrations:: good progress, need to monitor good progress, need to monitor and exchange on innovative use of broadbandand exchange on innovative use of broadband
• InteroperabilityInteroperability:: pursue R&D, eTEN, IDA, legal requirements e.g. pursue R&D, eTEN, IDA, legal requirements e.g. Services Directive, European Interoperability Framework; with industryServices Directive, European Interoperability Framework; with industry
• Interactive and multi-platform public servicesInteractive and multi-platform public services:: good in online good in online services but less in multi-platform; need strategies + architectures + services but less in multi-platform; need strategies + architectures + experiencesexperiences
• Public procurementPublic procurement:: good progress good progress
• Good practiceGood practice:: EU Good Practice Framework to develop fully in 2005; EU Good Practice Framework to develop fully in 2005; encourage and support further good practice exchange initiativesencourage and support further good practice exchange initiatives
• Benchmarking and indicatorsBenchmarking and indicators:: need for demand-side indicators need for demand-side indicators towards an improved measurement framework towards an improved measurement framework
(Leaders of National eGovernment Initiatives, June 2004)(Leaders of National eGovernment Initiatives, June 2004)
Policies State of play Beyond 2005 Instruments
12
Modern and Innovative Public Modern and Innovative Public AdministrationsAdministrations
Modern and Innovative Public Modern and Innovative Public AdministrationsAdministrations
•The “online availability” phase is now reaching a The “online availability” phase is now reaching a maturity plateau, maturity plateau,
• the objectives are being achieved and the objectives are being achieved and
•we are “naturally” entering into a new phase:we are “naturally” entering into a new phase:
““Modernisation and InnovationModernisation and Innovationin Public Administrationsin Public Administrations””
eGovernment supported by innovative use of ICT eGovernment supported by innovative use of ICT being the strategic enabler being the strategic enabler (not the objective itself)(not the objective itself)
Policies State of play Beyond 2005 Instruments
For example, requesting a permit For example, requesting a permit from the 60’s to 2010from the 60’s to 2010
1
3
4
5 Permit
A permit in the 60’sA permit in the 60’s
2
Information desk
1
Need formodernisation
1
3
4
5 Permit
A permit in the 90’sA permit in the 90’s
2
Information desk
Modernisation with an ICT focus
but …
Limited servicemodernisation
1
2 Permit
A permit “Beyond 2005”A permit “Beyond 2005”
Service shop
User in the center.ICT as enabler
for service modernisationand re-organisattion
Focus on impact, quality, efficiency, social issues …
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eGovernment Beyond 2005eGovernment Beyond 2005 CoBrA Recommendations CoBrA Recommendations
eGovernment Beyond 2005eGovernment Beyond 2005 CoBrA Recommendations CoBrA Recommendations
eGovernment beyond 2005: CoBrA recommendations for modern and innovative public administrations by 2010
On 28 September, at a meeting on “eGovernment beyond 2005”, at the CoBrA modern art museum in Amsterdam, leaders and representatives of national eGovernment initiatives from some 30 European countries, chaired by the EU’s Dutch presidency, issued a set of recommendations for modernizing and stimulating innovation in public administrations between now and 2010.
Commissioner Olli Rehn said: “These recommendations are an important contribution to the review of the EU’s “Lisbon” competitiveness strategy and the European Commission’s “eEurope” initiative to ensure that businesses and citizens derive the maximum benefit from progress in information and communication technology. These recommendations emphasize the key contribution that public administrations can make to ………”.
Policies State of play Beyond 2005 Instruments
europa.eu.int/rapid/pressReleasesAction.do?reference=IP/04/1167
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eGovernment Beyond 2005eGovernment Beyond 2005 CoBrA Recommendations CoBrA Recommendations
eGovernment Beyond 2005eGovernment Beyond 2005 CoBrA Recommendations CoBrA Recommendations
• GeneralGeneral
• Policy cooperation and coordinationPolicy cooperation and coordination
• Implementation cooperation and Implementation cooperation and coordinationcoordination
• TransformationTransformation
• Financing IssuesFinancing Issues
Policies State of play Beyond 2005 Instruments
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eGovernment Beyond 2005eGovernment Beyond 2005CoBrA RecommendationsCoBrA Recommendations
eGovernment Beyond 2005eGovernment Beyond 2005CoBrA RecommendationsCoBrA Recommendations
GeneralGeneral
• Citizens and businesses to be fully in the centre Citizens and businesses to be fully in the centre
• Modern and innovative administrations are essential to realize Modern and innovative administrations are essential to realize the Lisbon goalsthe Lisbon goals
• eGovernment is the way forward and a catalyst for innovation; eGovernment is the way forward and a catalyst for innovation; and should now deliver its promiseand should now deliver its promise
• Focus is to move from readiness to impact and transformationFocus is to move from readiness to impact and transformation
• eGovernment is at least as much about people, organisation, eGovernment is at least as much about people, organisation, and institutions, as about technologyand institutions, as about technology
• Now is the time to define targets: considering examples such Now is the time to define targets: considering examples such as 25% administrative burden reduction, essential as 25% administrative burden reduction, essential interoperability and enablers such as identity, etc. interoperability and enablers such as identity, etc.
• To stay globally competitive and keep Europe attractive as a To stay globally competitive and keep Europe attractive as a place to live, work and investplace to live, work and invest
• Europe is well-placed to achieve such world-class public Europe is well-placed to achieve such world-class public administrations administrations
Policies State of play Beyond 2005 Instruments
19
eGovernment Beyond 2005eGovernment Beyond 2005some CoBrA Recommendationssome CoBrA Recommendations
eGovernment Beyond 2005eGovernment Beyond 2005some CoBrA Recommendationssome CoBrA Recommendations
Policies State of play Beyond 2005 Instruments
• Achieve flexible interoperation, respecting diversity Achieve flexible interoperation, respecting diversity (open standards to the largest extent, harmonisation (open standards to the largest extent, harmonisation or mediation, cooperation with private sector)or mediation, cooperation with private sector)
• Pan-European services, interoperability, identification Pan-European services, interoperability, identification & authentication& authentication
• Shared European resource of building blocksShared European resource of building blocks
• European Interoperability Framework; open European Interoperability Framework; open standards-based specifications; measurement tools; standards-based specifications; measurement tools; essential EU-wide infrastructure services; good essential EU-wide infrastructure services; good practice cases, …practice cases, …
• Strengthen local and regional implementationStrengthen local and regional implementation
20
EU ICT initiatives for Modernization and EU ICT initiatives for Modernization and Innovation in Public AdministrationsInnovation in Public Administrations
EU ICT initiatives for Modernization and EU ICT initiatives for Modernization and Innovation in Public AdministrationsInnovation in Public Administrations
IST/eGovtR&D
eTENpilots,
validation, deployment
IDAImplementation
eGovernment policy, Ministerial Conferences, group of eGov national initiativesInteroperability Frameworks, Pan-European Services, good practice exchange, studies
Ministers of Public Administrations, Internal, Economic Affairs, Finance
Ministers of Information Society, Telecoms, Research, Innovation
IST/eGovtR&D
Policies State of play Beyond 2005 Instruments
21
IST IST eeGovernment R&D focus Government R&D focus IST IST eeGovernment R&D focus Government R&D focus
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eGovernment hype curveeGovernment hype curveeGovernment hype curveeGovernment hype curve
Less than two years
Two to five years
Five to 10 years
Key: Time to Plateau
As of June 2003
WirelessFidelity and
802.11b
Text-to-Speech and Speech Synthesis
Speech Recognition for Telephony and Call Centers
VoIP
PKI
Mobile Payments
Location "Aware" Services and Technology
Peer-to-Peer Technologies
Internal Web Services
External Web Services
Deployments
Open Source Web Infrastructure Servers
Open Source Desktop Applications
Public Sector Vertical Applications
Biometrics
Natural Language Search
Smart CardsSemantic Web
E-Tags
June 2003
23
eGovernment projects hype curveeGovernment projects hype curveeGovernment projects hype curveeGovernment projects hype curve
Technology Trigger
Peak of Inflated Expectations
Trough of Disillusionment
Slope of Enlightenment
WirelessFidelity and
802.11b
Speech Recognition for Telephony and Call Centers
VoIP
PKI
Mobile Payments
Location "Aware" Services and Technology
Peer-to-Peer Technologies
Internal Web Services
External Web Services
Deployments
Open Source Web Infrastructure Servers
Open Source Desktop Applications
Public Sector Vertical Applications
Biometrics
Natural Language Search
Smart Cards
Semantic Web
E-Tags
GUIDE
COSPA
FLOSSPOLS
TERREGOVONTOGOVQUALEG
June 2003Less than two yearsTwo to five yearsFive to 10 years
Key: Time to Plateau
eMAYORUSE-ME.GOVINTELCITIES
HOPSSAFIR
24
Interoperability ObservatoryInteroperability ObservatoryInteroperability ObservatoryInteroperability Observatory
www.egovinterop.net
25
eEurope 2005eEurope 2005eEurope 2005eEurope 2005
• Good Practice FrameworkGood Practice Framework
• Local and regional interoperability Local and regional interoperability
• Electronic identityElectronic identity
• Economics of eGovernmentEconomics of eGovernment
• Legal barriersLegal barriers
Policies State of play Beyond 2005 Instruments
26
Good Practice ExchangeGood Practice ExchangeEU-level FrameworkEU-level Framework
Good Practice ExchangeGood Practice ExchangeEU-level FrameworkEU-level Framework
Policies State of play Beyond 2005 Instruments
27
More…More…More…More…
eGovernment research websiteeGovernment research website
europa.eu.int/egovernment_research europa.eu.int/egovernment_research
(or search for “egovernment research”)(or search for “egovernment research”)
Thanks a lot !Thanks a lot !More information:More information:
europa.eu.int/egovernment_researcheuropa.eu.int/egovernment_research
europa.eu.int/eeuropeeuropa.eu.int/eeurope
europa.eu.int/information_society/programmes/eteneuropa.eu.int/information_society/programmes/eten
europa.eu.int/ISPO/idaeuropa.eu.int/ISPO/ida
Alejandro.Moya@cec.eu.intAlejandro.Moya@cec.eu.int