ALBERT ELLIS Chief Executive

Harvey Nash Group

2039 participants $104bn spend 15 years of data

MORE POSITIVE TIMES?

% CIOs whose budgets have grown Source: Harvey Nash CIO Survey 2013

33%

26% 25% 28%

39%

44% 43%

38%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

2007 2008 2009 2010 2011 2012 2013 2014

Budget growth flattening

COMPENSATION: RETURN TO GROWTH?

10.3% Salaries

2012 2013

10.3% Salaries

Web dev Engineering Infrastructure Ireland Southwest Midlands

GOOD

10.3% Salaries

NOT SO GOOD

CTO PM’s Helpdesk Northwest Greater London Yorkshire

6%

9%

13%

13%

13%

14%

16%

30%

31%

35%

43%

42%

38%

48%

43%

41%

39%

53%

51%

44%

Lack of support - peers

Too much tech change

Unreliable suppliers

Lack of the right external skills

Lack of support - board

Business not ‘bought into’ IT

Current structure of IT team

Lack of the right internal skills

Changing business priorities

Availability of budgets

Great

Some

To what extent have these factors stopped you achieve your tech vision? Source: Harvey Nash CIO Survey 2013

Barriers to achieving vision

Growth drivers in 2014

Focus of tech team in 2014

“By 2017 the CMO will spend more on technology than the CIO”

Marc Benioff, CEO, Salesforce

IT, 12%

Marketing, 33% Shared, 42%

Other, 13%

Shared ownership of Digital

Who owns the digital strategy? Source: Harvey Nash CIO Survey 2013

Disruption

Which of these disruptors cause a High Advantage / Disadvantage? Source: Harvey Nash CIO Survey 2013

Mobile Cloud

Disruptors

To what extent have the Mobile / Cloud been implemented? Source: Harvey Nash CIO Survey 2013

72% = “not relevant” by 2015

Social media the No 1 “big thing”

Yes !! 65%

No 35%

Fatigued by social media?

How is the IT Estate Changing Shadow IT BYOD Outsourcing Cloud Shared ownership Flexible labour

23%

33%

40%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

2011 2012 2013Companies where 10% of IT budget outside CIO control

Source: Harvey Nash CIO Survey 2013

Growth in Shadow IT

Changing Control Plans in 2014 to maintain or grow investment:

BYOD – 92% Cloud - 94% Outsourcing – 84% Flexible labour – 81%

More influential

CEO Reporting lines: 2009 28% 2013 32%

CIO

“The Naked CIO”

Attributes of the “Naked” CIO

2%

2%

5%

8%

8%

9%

11%

13%

14%

14%

15%

16%

26%

27%

29%

31%

33%

39%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

Blue sky thinkerAdvocate of Bleeding Edge Tech

Is hands on on daily detailsProvides challenging work

Is hands off on daily detailsEmotional intelligence

Technical career backgroundGives good feedback

Has a track record of deliveryBusiness acumen

Technical/Technology skillsAbility to delegate

Represents the department wellA strong communicator

Clearly defines roles of teamHonesty / trust

Able to listenSets a strong vision / strategy

What attributes do the technology team look for in their leader?

Source: Harvey Nash Technology Survey 2013

4% 11%

20% 25%

33%

40%

40% 41%

0%

10%

20%

30%

40%

50%

60%

70%

Operations Finance Sales Marketing

OK, but room forimprvt

Not strong

Influencing growth

2000 Lead

Manage Operate

2013 Influence Innovate

Lead / Manage /Operate

Changing CV of the “Naked” CIO

Innovation Gap 71% see ‘great’ innovation potential for their company …but only 2% felt innovation had been fully achieved.

2014/15 Survey

METADATA we go bigger than ever Jonathan Mitchell (CIO Rolls Royce GSK) Benchmark yourself www.harveynash.com

THANK YOU