AIR TRAVEL

Unit 5

Review of unit reading material from textbook:

Travel Career Development 8th ed. Authors: Gagnon,P. & Houser, S.

The airline industry plays an integral role in many

aspects of our lives.

• There are three major categories of airline

organizations in the US:

•Major Carriers

•National Carriers

•Regional Carriers

• Define Low-Cost Carriers

Air Transportation

(Gagnon and Houser, 2005, p. 85)

Technology: Internet Reservation ActivitiesAir Transportation

Technology plays a significant role in the success of any and all airline organizations. From yield management software, logistics systems, and customer relationship management systems, technology is without a doubt, one of the most important operational aspects of an airline.

Air Transportation

Cities and airports served by an airline are recognized by a 3-digit code;

OAK- Oakland, CALAS-Las Vegas, NV

Tables 4.3 and 4.4 in the text have a list of domestic and international airports and

codes.(Gagnon and Houser, 2005, p. 87-88)

Airport Hubs

• What is an Airport Hub?

• Airport operations: What if an airline does not

own a hub?

Air Transportation

(Gagnon and Houser, 2005, p. 85)

Airfares

Domestic - Routes and classes of serviceDiscounted for demographic

groupsPromotional faresFrequent flyer programsInternational-Fare based on routingFare based on mileageNeutral units of construction(Gagnon and Houser, 2005, p. 97-98)

Airline Industry Resources

Federal Aviation Administration: http://www.faa.gov/

IATA : International Air Transport Association

TSA: Transportation Security Administration

ATA: Air Transport Association

Air Transportation Career Guide: Bureau of Labor Statistics

Air Transportation

References

Gagnon, P. & Houser, S. (2005) Travel career development (8th ed.). Canada: The Travel Institute

Next Week

Ground Transportation