Software Engineering Competence Center

IT Governance & Operational Quality

October 6, 2015 © Copyright Software Engineering Competence Center 2015

Ahmed S. Elsheikh Senior Quality Consultant SECC-ITIDA (www.linkedin.com/in/aselshikh)

© Copyright Software Engineering Competence Center 2015

OUTLINES

The Business Value Chain

Excellence Models

The Power of COBIT 5

SECC Solutions

© Copyright Software Engineering Competence Center 2015

THE BUSINESS VALUE CHAIN

You need to balance your focus on all of these areas

Supportive Functions (Marketing, HR, Finance….etc)

Software Development

Processes

IT Services & Support Processes

© Copyright Software Engineering Competence Center 2015

EXCELLENCE MODELS

COBIT 5, CMMI, Disciplined Agility & ITIL is a complete solution

Other Excellence Models (Marketing, HR, Finance….etc)

CMMI-DEV & Disciplined

Agility

CMMI-SVC & ITIL

COBIT 5 Processes Cover All These Areas

© Copyright Software Engineering Competence Center 2015

THE POWER OF COBIT 5-1

© Copyright Software Engineering Competence Center 2015

THE POWER OF COBIT 5-2

© Copyright Software Engineering Competence Center 2015

SECC AVAILABLE SOLUTIONS

There are three starting points:

Start from COBIT 5 (Recommended)

Start from CMMI-DEV & Disciplined Agility

Start from CMMI-SVC & ITIL

How To Do

What To Do

What Inside IT Governance

COBIT 5

CMMI-DEV

Disciplined Agility

CMMI-SVC

ITIL

Others

Others

© Copyright Software Engineering Competence Center 2015

Any Questions?

© Copyright Software Engineering Competence Center 2015