Dr Patrick Dixon Chairman Global Change Ltd

Take Hold of the FutureHow to lead in uncertain times

帕特里克▪迪克森 Global Change Ltd 主席帕特里克▪迪克森 Global Change Ltd 主席

Patrick Dixon is Chairman of Global Change Ltd, Author of 15 books and has been ranked one of the 20 most

influential business thinkers alive today (Thinkers 50)

Agile Leadership, Managing Uncertainty, Major Trends - keynote for Prague Leadership Summit (2012)

500 videos of keynoteswww.youtube.com/pjvdixon

over 4 million views

www.globalchange.com14 million unique visitors

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Lead in Uncertain Timesf

SHARE VISIONSCAN TRENDS

CUSTOMER FOCUS CONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE

more than

one strategy

Manage Uncertaintyf

SHARE VISIONSCAN TRENDS

CUSTOMER FOCUS CONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE

more than

one strategy

Who cares about the strategy?

MISSION

$20,000 challenge

Dr Patrick Dixon Chairman Global

Change Ltd 6 June 2015

Life’s too short to do what you don’t

believe in

Manage Uncertaintyf

SHARE VISIONSCAN TRENDS

CUSTOMER FOCUS CONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE

more than

one strategy

Future  of  Iran  nuclear  programme

• Click  to  edit  Master  text  styles

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• Click  to  edit  Master  text  styles

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Chance of 2 in 24 people sharing same birthday

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Chance of 2 in 24 people sharing same birthday

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Chance of 2 in 30 people sharing same birthday

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Chance of 2 in 50 people sharing same birthday

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Chance of 2 in 57 people sharing same birthday

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EU330m more

EU1 trillion debt

The future is about

The future is about

EMOTION

1 billion children cities

Online  Boom

•EU online spending EU 200 billion in 2011

•More than all US online sales

•20% growth year on year (US only 12%)

•6% retail sales

•Shoppers spend EU1300 a year (25 items)

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New delivery models

Europe Dying

4 couples needed to produce just one

great-grandchild

1 million voters over 90 years old in Italy by 2026

OlderMoney

• After 20 years - 80% alive v 50%

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Monkeys on diet live longer

Your Brain Can

Repair

Manage Uncertaintyf

SHARE VISIONSCAN TRENDS

CUSTOMER FOCUS CONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE

more than

one strategy

Listen to Customers and Staff

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80%  lost  in  20  seconds

 

               

Text

Some  users  in  France  >  30  gig  in  days

ONECUSTOMER一位顾客

Home 家Work 工作Online 在线Offline 离线Sales 销售Entertain 娱乐

Mobile 移动设备Chat 聊天Social web 社交网络Mobile 移动设备TV / video 电视/视频

Would they recommend to a friend ?

Manage Uncertaintyf

SHARE VISIONSCAN TRENDS

CUSTOMER FOCUS CONTROL RISKS

GROW OPTIONSDECIDE FASTERBUILD MORALE

more than

one strategy

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SAVECASH

COST CUTTING

Can be demoralising

REDUCECORE TEAM

Focus on Multi-talent

Different in Emerging Nations

• Zettabyte = 1024 ExabytesExabyte = 1024 PetabytesPetabyte = 1024 TerabytesTerabytes = 1024 Gigabytes That's a data explosion of 44x in

DataSecurity

and Backup

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DIVERSIFYProductsRegions

Suppliers

Apple adds Sharp to Samsung screens suppliers

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+

USEEXPERT

ADVISORS

Expert Advice

Beyond Compliance

Manage Uncertaintyf

SHARE VISIONSCAN TRENDS

CUSTOMER FOCUS CONTROL RISKS

GROW OPTIONSDECIDE FASTERBUILD MORALE

more than

one strategy

33%  in  UK  don’t  watch  live  TV

1  trillionpages  a  month

95%  EU  bandwidth  soon  video

"Perfection!,"  TripAdvisor Member, May 28, 2012 This was the most beautiful hotel "Terrible! TripAdvisor Member, April 15, 2012 Terrible place, rats, dirty, noisy

Oil >$100 a barrel accelerates innovationEven strong climate sceptics “go green”

Carbon  ReducLon

120,000 terawatts of sunlight /day7,000 times total power use

120,000 terawatts of sunlight /day7,000 times total global power usePower Moscow from Libyan Desert

30 million acres lost

EU 5% gasoline and diesel from food

25% of 2010 US grain fuel

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PayPal      $141m  -­‐  $4bn              2009-­‐11  

• M-­‐Pesa  -­‐  Kenya  -­‐  15m  people  -­‐  $9bn  pa

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Vodafone Mastercard Sprint

Vamoosle

2010                                                  2013                                    2015                                                    

Data

Manage Uncertaintyf

SHARE VISIONSCAN TRENDS

CUSTOMER FOCUS CONTROL RISKSGROW OPTIONS

DECIDE FASTERBUILD MORALE

more than

one strategy

FlatterAgile

Structure

Leadership never

comes from positi

on

MeetMoreOften

SCENARIOS“What if....?”

more than one STRATEGY

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Smaller=

Faster !

Manage Uncertaintyf

SHARE VISIONSCAN TRENDS

CUSTOMER FOCUS CONTROL RISKSGROW OPTIONSDECIDE FASTER

BUILD MORALE

more than

one strategy

Life too short to do things you don’t believe in

Let your passion shine

Only sell what you believe in

-

Ethical

Passion

Passionfrom

Purposenot

Pressure

COMMUNICATE and STABILISEExplain - share - involve - listenKeep changes to the minimum

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GREAT Good Reasons Energise

All Teams

GREAT Teams – innovate, sell, lead

Employee Passion / Engagement

Gallup meta-survey > 10 million people

Businesses in top half of engagement 86% more likely to have better customer metrics70% more likely to have low staff turnover70% more likely to be highly productive44% more likely to be profitable

Only 33% of US employees are engaged

Crisis of Purpose at Work

60% 25-35 year olds unfulfilled in careers 83% having a “quarter-life crisis”90% looking for a higher purpose at work 59% say they seen no meaningful purpose in their work or organisation

PEthical

Growth Profits Shareholder value

( + customers…)

Companies talk aboutEthics

Individuals talk about…

personal needsfamily and friendscommunityworld

Ethics

All sales based on a promisePurpose of business is to deliver on the promise

Profit is your reward for doing so

Purpose of Your Business

Secret of all change management

Convince about opportunity, danger, need for urgent action, and how to create a better future

The Issue is PassionPassion….for life outside workand the lack of passion at work.

Started care and prevention from our home in 1988 – M25 area

President of the World

President of the World

Connect with all the passions of the human heart and they will follow you to the ends of the earth, promote your products and services with pride.

They will reduce your risks, gladly support your wider mission... and what is more, they may even be willing to work for you for next to nothing.

Lead in Uncertain Timesf

SHARE VISIONSCAN TRENDS

CUSTOMER FOCUS CONTROL RISKSGROW OPTIONSDECIDE FASTERBUILD MORALE

more than

one strategy

Build a Better Worldindividual family community world

Patrick Dixon is Chairman of Global Change Ltd, Author of 15 books and has been ranked one of the 20 most

influential business thinkers alive today (Thinkers 50)

Agile Leadership, Managing Uncertainty, Major Trends - keynote for Prague Leadership Summit (2012)

500 videos of keynoteswww.youtube.com/pjvdixon

over 4 million views

www.globalchange.com14 million unique visitors