USING DASHBOARD TECHNOLOGY TO IMPROVE COLLABORATION AND MAKE DATA DRIVEN DECISIONS

DEVIN BRADBERRY, MA

TRACK/SESSION 4.5

Agenda

Background Strategic Planning/Mapping Geographic

Data Affordable Care Act Campaign Financial Monitoring Service Delivery Monitoring Project Management Individualized Dashboard Social Media Campaign Monitoring

Background In December 2011 the Houston Department of Health and

Human Services leadership decided to create a dashboard to allow executive leadership to track the performance of the department.

Over time the dashboard expanded to cover performance for each program area as well as financial information for the department as a whole.

Access to the dashboard has been expanded from senior leadership to program management staff as part of a drive to push the department into a quality improvement mindset.

Additional sections were created to facilitate collaboration with community partners, who in turn gained access to the relevant sections of the dashboard.

The dashboard software is cloud-based, so the majority of this session will use the live dashboard.

Dashboard Demonstration

Switching to live dashboard

Keys to a Good Dashboard Short development cycle Can be customized and maintained with

in-house staff Cost should be affordable to the

organization Web-based with mobile accessibility

Live Demo Access:

Website: app.klipfolio.com/login

Username: HDHHSDemo@gmail.com

Password: Collaborate

Devin Bradberry

Management Analyst

devin.bradberry@houstontx.gov

832-393-4908