AgendaAdvice on Introductions

Qualities of Interpersonal Communication and Perception

Ethics in Communication

Motives in Communication

Overcoming Obstacles to Clear Thinking and Perception Checking

Advice on Introductions

Pause – Speak – Pause

Introduction Mechanics

Delivery- poise, volume, eye contact

Communication Apprehension

AgendaAdvice on Introductions

Qualities of Interpersonal Communication and PerceptionEthics in Communication

Motives in Communication

Overcoming Obstacles to Clear Thinking and Perception Checking

What are the Qualities of Interpersonal Communication?

Not just face-to-face, but interactions that treat others as unique, authentic individuals rather than as someone as an object or performing a role

Simultaneous

Mutual influence

Used to manage relationships

Chapter 3: Perception

Perception Experience Results of p. 74 activity

Preconceived Explanations Results of p. 89 activity

AgendaAdvice on Introductions

Qualities of Interpersonal Communication and Perception

Ethics in CommunicationMotives in Communication

Overcoming Obstacles to Clear Thinking and Perception Checking

Ethics of Communication

Ethics Judged by Ends SoughtProblem 1: worthy ends can be

found to rationalize anythingProblem 2: ends may be

defined in very different ways

Ethics of Communication

Ethics Judged by Means UsedProblem 1: there may be

competing goalsProblem 2: strained when

dealing with unethical or totalitarian societies

Ethics of Communication

Ethics Judged by Speaker’s IntentionsProblem 1: may excuse

disgraceful choicesProblem 2: actually just relies

on the ends sought

Ethics of Communication

Ethics Judged by the Situation

Defined: the view that “the right solution to any moral problem depends much more on the situation itself than on any general, external code; and that the key to the solution is always love”

AgendaAdvice on Introductions

Qualities of Interpersonal Communication and Perception

Ethics in Communication

Motives in CommunicationOvercoming Obstacles to Clear Thinking and Perception Checking

Motives of Communicators

Motives of Communicators

Physiological

Physiological

Safety

Motives of Communicators

Physiological

Safety

Belongingness

Motives of Communicators

Physiological

Safety

Belongingness

Esteem

Motives of Communicators

Physiological

Safety

Belongingness

Esteem

Self Actualization

Motives of Communicators

ExerciseApplication of

Motives

AgendaAdvice on IntroductionsQualities of Interpersonal Communication and PerceptionEthics in CommunicationMotives in Communication

Overcoming Obstacles to Clear Thinking and Perception Checking

Barriers to Accurate Barriers to Accurate PerceptionPerception

Ignoring InformationIgnoring Information

OvergeneralizingOvergeneralizing

OversimplifyingOversimplifying

StereotypingStereotyping

Imposing ConsistencyImposing Consistency

Focusing on NegativeFocusing on Negative

Perception Checking

Describe the other person’s behavior

Give your interpretation of the it

Ask if the perceptions are accurate

Take a Break!Take a Break!

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