Advanced Profit Innovation Conference Profit Tuning for Wholesale Distributors Quantum Profit...

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Profit Tuning for Wholesale Distributors

Quantum Profit Management(QPM)

Advanced Techniques for Distribution Companies

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Why?

• QPM is the most effective way to manage a business for profitability.

• QPM keeps you focused on what really matters.

• QPM helps everyone pull together for real results.

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Whale Curves

• You have to understand whale curves if you want to understand the way your business really generates profits.

• You have to understand whale curves if you want to understand your profit potential.

• You have to understand whale curves if you want to know your vulnerabilities (and those of your competitors).

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Whale Curves

Advanced Profit Innovation ConferenceAdvanced Profit Innovation Conference www.APICconference.com

Whale Curves

Advanced Profit Innovation ConferenceAdvanced Profit Innovation Conference www.APICconference.com

Whale Curves

Advanced Profit Innovation ConferenceAdvanced Profit Innovation Conference www.APICconference.com

Whale Curves

Advanced Profit Innovation ConferenceAdvanced Profit Innovation Conference www.APICconference.com

Whale Curves

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Whale Curves

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Key Management Metrics

• GP: Gross Profit• CTS: Cost-to-Serve• NBC: Net Before Compensation

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Key Management Metrics

Gross Profit (GP)- Cost-to-Serve (CTS)

= Profit (NBC)

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Thinking About Spread

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Gross Profit (GP) Drivers

• Sales Volume• Pricing (Gross Margin %)• Product Mix• Customer Mix

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Cost-to-Serve (CTS) Drivers

• Transaction Counts– orders– picks (invoice lines)– invoices– shipments

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Deltas

• Your basic job is to create a difference (or delta).

• Positive and negative deltas sum to make your performance.

• Managing the deltas gives you direct control over your results.

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Granular Measurement

• Don’t draw conclusions from averages – dig into the numbers to find out what they’re made of.

• Look at service models at the granular level.

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Granular Measurement

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Granular Measurement

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Best Profit Predictor

• CTS (cost-to-serve) per revenue dollar is the best predictor of profitability.

• CTS% will have a broad variability across the company.

• CTS% vs GM% directly reports profitability.

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Best Profit Predictor

report from WayPoint Analytics

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Best Profit Predictor

• CTS (cost-to-serve) per revenue dollar is the best predictor of profitability.

• CTS% will have a broad variability across the company.

• CTS% vs GM% directly reports profitability.• CTS is driven by transaction counts.

(orders / picks / invoices / shipments)

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NBC Ratios

• Manage NBC+/NBC- ratios everywhere.• Increase gains, reduce losses.• Where important segments drive losses, work

to change ratios.

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NBC+ : NBC-

report from WayPoint Analytics

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NBC Incentives

• Recognize and remove current incentives that cause people to drive losses.

• Create incentives that pay when people are contributing to company goals.

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NBC Incentives

report from WayPoint Analytics

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Summary

• Whale Curves• Key Metrics: GP / CTS / NBC• Deltas• Granular Measurement• Best Profit Predictor• NBC Ratios• NBC Incentives