405 N. Je�erson Avenue Springfield, MO 65806

mdi.missouristate.edumdi@missouristate.edu

417.837.2615

A D M I N I S T R AT I V EP R O F E S S I O N A L C E R T I F I C AT E

LEARN FROM THEEXPERTS

Required courses:(Do not have to be taken first)

Elective courses:(Partial list, choose two)

Legal Issues Impacting the Workplace

Dynamic Communication Skills & Strategies

Powerful Presentations: Speak Like a Pro!

Personalities Impacting Your Professional Success

For Women: Becoming a Powerful Force in Today’s

Workplace

Excelling as an Administrative Professional (Core course)

Managing People, Processes & Projects

Transforming Conflict into Positive Outcomes

Achieving Results Without Authority

Creating a Customer Service Culture

BECOME CERTIFIEDAdministrative professionals play a critical role in thesuccess of today’s organizations. The ManagementDevelopment Institute’s Administrative ProfessionalCertificate equips professionals with the skills needed toenhance communication, increase e�ciency, andhandle conflict successfully. Learn to build yourmanagerial skills and keep your work team functioningas e�ciently as possible.

SET YOURSELF APARTThe program is designed for assistants and otheradministrative support sta� looking to refine theirmanagement skills and enhance their careers.

REAL-WORLD TOPICSCourses address timely topics and are led byexperts. Courses are typically six hours long andare held from 9:00 a.m. - 4:00 p.m.

ACCREDITED THROUGHMISSOURI STATE UNIVERSITYEarn an Administrative ProfessionalCertificate granted by the ManagementDevelopment Institute at Missouri StateUniversity a�er completing the 42 hoursof training.