Achieving SuccessReviewee Workshop

Aims

2 main aims:

• To provide an understanding of the review process

• To introduce the SMART approach to objective setting

Benefits of ReviewingIndividual

• Clarification of expectations about the individual’s contribution to the University goals.

• Opportunity to provide feedback into departmental plans.

• Improve shared communications about the individual’s contribution and related matters.

• Opportunity to discuss personal development.

• Opportunity to celebrate success• Opportunity to address issues

University

• Alignment of local activities and efforts with institutional strategic aims.

• Improved shared communications about the University aspirations and priorities.

• Opportunity to discuss departmental aims and requirements.

• Opportunity to celebrate success. • Opportunity to address issues.

Enhanced communication and understanding

Different Levels – Same Directionstrategic plans

department objectives

team objectives

individual responsibilities

objectives

Different Levels – Same Direction

strategic plans

department objectives

team objectives

individual responsibilities

objectives

Discussion:

• What is your understanding of your department’s strategic aims?

• How do you support this as an individual?

The Review ProcessAnnual Cycle

Understanding goals of University and department

Agree individual objectives to support department aims

Check understanding and review progress

Evaluate performance(have objectives been met?)

Interim review, informal progress reports

Roles and Responsibilities

Reviewer schedules meeting with Reviewee

Reviewee completes form and gives to Reviewer 4 working days before meeting

Reviewer reads form & prepares for meeting

Meeting takes place,

responses to questions on

form are discussed and actions agreed

Form is amended to reflect discussion & actions agreed, then cover sheet is signed by Reviewer & Reviewee

Copies are retained by Reviewer,

Reviewee

SMART Objectives

S specificM measurableA achievable/agreedR relevant/realisticT timebound

SMART ObjectivesDecide which objectives are SMART/not SMART:

1. Reduce the average time for resolving customer service issues from 10 minutes to 5 minutes by the end of the calendar year

2. Ensure that you are compliant with Data Protection legislation

3. Provide information technology support for approved applications in accordance with Information Delivery Systems (IDS) procedures for the period January to June 2009

4. Conduct more research

S specificM measurableA achievable/

agreedR relevant/realisticT timebound

Receiving Feedback

• be open• listen carefully• avoid filtering• ask questions• be prepared to contribute• decide to take action

Types of DevelopmentIndividual

Development

CollectiveDevelopment

ProfessionalDevelopment

DepartmentalDevelopment

InductionPeer ReviewShadowingMentoring

SecondmentsJob Rotation

Focus GroupsPartneringBuddying

External VisitsDept Audit

Team ReviewsDept Newsletter

Lunchtime ForumsMasterclasses

Skills Workshops

AwaydaysDept MeetingsBenchmarking

Planning SessionsStrategy Events