Post on 21-Aug-2020
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Source: Google Search
Sanitation is more important than political independence
A Tribute to Mahatama Gandhi
150th birth anniversary-2019
Swachh Survekshan-2019
Swachh Survekshan-2019
Swachh Bharat Mission
Pimpri Chinchwad Municipal Corporation
By: Ankur Dwivedi
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Swachh Survekshan: 2019
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MoHUA aims tocomplete the SwachhSurvekshan by 4th to 31st
January 2019
Upload City Profile latest by 30th November-2018
ULBs will have to updatetheir monthly on-lineMIS on SBM(U) portal,upload indicator wisesupporting documentson Swachh Survekshan-2019 portal by 15thDecember, 2018
4th January 2019 to 31st January 2019
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Swachh Survekshan-2019: New-fangled Points
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• Paper less Swachh Survekshan (Communicated by MoHUA)
• 100% At source waste Segregation
• Ensure implementation of Star Rating Protocol
• ODF++ Declaration protocol
• Public and Community Toilet maintenance and cleanliness
• Swachh Bharat App (More Active User) will get more marks
• Participation of citizens on Swachh Bharat manch (MoHUA has introduced Swachh Bharat
Manch on Swachh Bharat App)
• Citizens can share their individual innovations with MoHUA
• Home Composting
• Introduction of Sanitation service level benchmarking in By-laws
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Cities with <1 Lakh Population
1. Cleanest City – Rank No.12. Cleanest City – Rank No.23. Cleanest City – Rank No.3
Population wise Zonal (5) and National Ranking
Note: - Ranking for Overall Best Performing State shall be done separately - 62 Cantonment Boards included – shall be listed separately for ranking - All ULBs came into existence till 31st December 2017 will be covered
25 - 50 K
50 K - 1 L
969 ULBs
546 ULBs
5 -25 K 2,222 ULBs
Source: SS-Toolkit by MoHUA
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Cities with >1 Lakh Population
1. Cleanest City – Rank No.12. Cleanest City – Rank No.23. Cleanest City – Rank No.3
Population wise National Ranking
1-3 L
3-10 L
>10 L
321 ULBs
99 ULBs
46 ULBs
Source: SS-Toolkit by MoHUA
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Swachh Survekshan-Trends
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2016 2017 2018
73 Cities 434 Cities
4203 Cities
2000 Marks 2000 Marks 4000 Marks
2019
5000 Marks
4203 Cities
Top 10 Rank??? 9th Rank 72 Rank 43rd Rank
8
Service Level Benchmark,
25%
Direct Observation ,
25%
Citizen feedback,
25%
Certification, 25%=Star Rating 20%
ODF+ & ODF++ 5%
Swachh Survekshan-2019
Self assessment
35%
Independent observation
30%
Citizen feedback
35%
A. Service level Benchmarking : 1400B. Citizen Feedback:1400C. Direct Observation: 1200
A. Service level Benchmarking : 1250B. Direct Observation: 1250C. Citizen Feedback:1250D. Certification:1250
Swachh Survekshan-2018 Swachh Survekshan-2019
Marks: 4000Marks: 5000
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SwachhSurvekshan 2019
5000 Marks
Service level benchmarking/Self
Assessment
25%
1250 Marks
Certification/Star Rating
25%
1250 Marks
Star Rating 1000
ODF++: 250
Direct Observation
25%
1250 Marks
Citizen Feedback
25%
1250 Marks
Swachh Bharat App: 400
Part-1 Part-2 Part-3 Part-4
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Part-1
Service Level Benchmarking
1250 Marks
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Service Level Benchmarking
Processing and Disposal 30% 375
Collection and Transportation
27% 338
Sustainable Sanitation 25% 313
IEC 5% 63
Innovation 5% 62
By-Laws 5% 62
Capacity Building 3% 37
Categories Weightage Marks
1250 Marks
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Part-2
Certification
1250 Marks
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Certification
Star Rating 80% 1000
ODF++ 20% 250
Categories Weightage Marks
1250 Marks
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Part-3
Direct Observation
1250 Marks
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Direct Observation
Residential and Commercial Area Clean
60 Location 200
Public and Community Toilet Cleanliness
60 Location 250
SBM Message on CT/PT 60 Location 80
Safe Disposal for CT/PT 60 Location 80
Vegetable Market cleanliness
40 Location 170
Railway and Bus Station Biggest Railway and Bus
Station 170
SS Hoarding in commercial area
60 100
Visible Beatification of
Slum etc. 48 Location 200
Categories Weightage Marks
1250 Marks
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Part-4
Citizen Feedback
1250 Marks
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Citizen feedback
Awareness about SS-19 10% 125
Satisfied with cleanliness 10% 125
Spot Litter bins in commercial and Public
area 10% 125
Are you asked to give segregated waste
10% 125
Do you know where your waste go
8% 100
Urinal/Toilet accessible 10% 125
Do you know ODF Status 10% 125
Swachhtaapp/Swachhta Manch
32% 400
Categories Weightage Marks
1250 Marks
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Upcoming SS-19
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Waste Collection 100%
Door to Door32 Wards
45/45 Marks
Door 2 Door Waste Collection
Scheme of Ranking Marks
Practiced in > 95% wards 45
Practiced in 80%-95% Wards 35
Practiced in 60%-79% Wards 25
Practiced in 40%-59% Wards 15
Online MISWard wise staff
deployment plan
Copy of Agreement if outsourced
Number of Vehicles with
Partition
1.1
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Source Segregation100%
SegregationIn all 32 Wards
Wet Dry Hazardous
65/65 Marks
Waste Generation 1.2
Scheme of Ranking Marks
Practiced in > 95% wards 65
Practiced in 80%-95% Wards 45
Practiced in 60%-79% Wards 25Practiced in 40%-59% Wards 15
Practiced in <40% Wards 0
Online MISWard wise staff
deployment plan
Copy of Agreement if
outsourced latest by 31 oct -2018
Number of Vehicles with
Partition
Log book of processing
plant
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20/20 Marks
ICT Based Tracking Collection&Transportation
ICT Based GVP Monitoring 100%GVP
All GVP
20/20 Marks
ICT Based attendance for staff100%Staff
All Sanitation
10/10 Marks
100%Fleet
All Fleet (Including
emptying Litter Bins)
1.3ICT Based Monitoring System
50/50 Marks
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Rag picker IntegrationAll
WardsI Cards
Survey Report
40/40 Marks
Collection Transportation Material Recover Facility
1.4Informal Waste Picker integrated in system
Scheme of Ranking Marks
>95% Informal waste pickers integrated
40
80-95% integrated 25
60-79% integrated 15Less than <60% integrated 0
Online MIS Survey Report
Ward wise list Rag pickers
Copy of Contract with
SHG
40/40 Marks
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PPE to all sanitary Worker
AllWards
Picture and list Photographs
20/20 Marks
1.5
Fluorescent Jacket
Hand gloves Raincoat
Footwear Mask
Benefit extended to Sanitary Worker Personal Protective Equipment's
Medical Benefit to all Sanitary Worker
Medical Benefit All
Sanitation WorkersLinkage of
Health Benefit
15/15 Marks
55/55 Marks
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Best performing all sanitary Worker
AllWards
Methodology For best worker
10/10 Marks
1.5Benefit extended to Sanitary Worker Best performing Worker
Training to sanitary staff Capacity Building
AllSanitation Workers
TrainingImparted
10/10 Marks
55/55 Marks
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1.6100% ward are clean in the ULB
Clean ward
Twice Sweeping in all Commercial Area
Once a day Sweeping in all Residential Area
Removal of animal dung
Transformation of GVP
No solid waste in water drains
Beautification of slum/old city
Adherence to all
20
10
5
10
10
10
65/65
65/65 Marks
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Bin freeCity
AllWards
Twin binsExempted
1.7Bin free city Street side large bins should be removed
Scheme of Ranking Marks
Adherence in >95% wards 18
Adherence in 75-95% wards 16
Adherence in 50-74% wards 14
Adherence in <50 % wards 0
Online MISBefore and
after picture of bin cleaning
Bin Log Report Images of bin
with labels
18/18 Marks
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Processing and Disposal
Total Indicator: 8 Marks: 375
Mechanical Composting
500 TPD
Vermi composting
30 TPD
Sanghvi Compost
Plant: 5TPD
Plastic to Fuel Plant : 5
TPD
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WetDry
% of total Wet Waste collected is treated by centralized or decentralized
Ranking Marks
>95% of the waste 60
80 – 95% 50
60 – 79% 40
40 – 59% 30
<40% 0
2.1
Online MISWet Waste Generated
No. of decentralized Processing
unit(Including RWA,BGG)
Centralized waste processing record
Quantity of wet waste sent to
Landfill Site (Log book record)
Evidence of Home based composting
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WetDry
% of total Dry Waste collected is treated by centralized or decentralized
Ranking Marks
>95% of the waste 60
80 – 95% 50
60 – 79% 40
40 – 59% 30
<40% 0
2.2
Online MISDry Waste Generated
No. of decentralized unit
Centralized waste processing record
Domestic hazardous and plastic waste
should be collected separately
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C&D Waste Mechanism in Place? As per C&D Waste Management Rule, 2016? 2.3
Ranking Marks
>95% of the waste 50
80 – 95% 35
60 – 79% 25
40 – 59% 15
<40% 0
Online MISTotal C&D Generated
C&D Collection points
Agreement copy if third party involved
Public Notification for C&D Services
C&D helpline Number, List of Vehicles
ULB approving Bulk Waste generators > 300 Tonnesbefore giving sanction of
construction
10-20% of C&D waste in ULB construction activity
Segregation of C&D Waste in following
Concrete, Soil
Steel wood ,Brick and mortal
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Remediation of existing dumpsites undertaken and the stage of the same 2.4
Ranking MarksRemediation work completed 40Work commenced( at-least 10 % of the total waste remediated
30
Work awarded/ Agreement signed
20
Tenders called ( more than 2 valid tenders)
10
No process started 0
Scientific capping
DPR/ EOI/RFP/Agreement
copy as evidence
Photographs
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Is the landfill in the city a sanitary landfill? Or landfill not required/ Zero landfill city 2.5
Ranking MarksSanitary landfill available and being used / Landfill not required
50
Sanitary landfill under construction 40
Agreement for construction done but work not commenced
25
Tenders called for construction of sanitary landfill site
15
Land is identified 5No action taken 0
Online MISPhotos with date
and time
Agreement copy if third party
involved
Log book of landfill site
Agreement copy if landfill under construction
Copy of tender if identification of agency is being
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What percentage of the operational cost of Sanitation and Solid Waste Management is covered by
• Property Tax, ( SWM/sanitation sub head) ,
• User Charges( for SWM/sanitation related services
• Sale of city compost and
• Advertisement rights on CT/PT and Litter Bins
2.6
Ranking Marks
100% of the cost 50
80 – 95% of the cost 40
60 – 79% of the cost 40
40 – 59% of the cost 20
<40% 0
Online MIS
Evidence of property tax collected with
specific sub-head for SWM/ Sanitation
charges
Total number of households and the
user charges per each
Total operational cost* of SWM activities
Revenue from the sale of compost
Salary expenses to Daily wagers, contractual or outsourced staff through service providers( against vacant posts) will be added along with cost
*Operational cost may include collection costs, salaries,equipment and capital costs, transportation costs, processing costs
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Percentage of Bulk Waste Generators (BWG), including those generating more than 100 Kgs (or less as notified by the State/city) of waste per day,
2.7
Ranking Marks
>95% BWG practicing on-site processing
50
80-95 % 40
60-79% 30
40-59% 20
Less than 40% 0
Online MISEstablishment
generating > 100kg waste
Notice issued by ULB to Establishment for
practicing onsite processing
Pictorial evidence of On site processing in
BGG
Copy of notification and public notice
released for informing bulk waste generators
Acknowledge letter from BGG for
practicing on site processing
Generating > 100 kg
waste
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Percentage of households processing their wet waste at Home 2.8
Ranking Marks>5% of the households
15
3-4% 10
2-3% 71-2% 4
<1% 0
Online MISTotal Wet Waste generated daily
Total number of household processing
wet waste in their premises itself
Ward wise evidence of household processing
their wet waste
Quantity of wet waste processed
ULB to provide detail of households
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Sustainable Sanitation
Total Indicator: 7 Marks: 313
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What percentage of Households/Commercial Establishments/ CTs/PTs; are connected to a closed system such as sewerage,
3.1
Ranking Marks
>95 % households/commercial establishment /CT&PT areconnected to sewerage system or have septic tanks
70
80-94% households/commercial establishment / CT & PT 50
55-79% households/commercial establishment / CT & PT 30
40 – 54% households/commercial establishment / CT & PT 10
< 40% households/commercial establishment / CT & PTOR no data available
0
Details of HHs mapped to
Sewerage network or Septic Tank
Details desludgeingvehicles
Location of STP Septic Tank Details
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What %of faecal sludge generated from Households/CommercialEstablishments/ CTs/PTs; is treated at FSTP/ STP -
3.2
Ranking Marks
>95 % households/commercial establishment /CT&PT are linked to a faecal waste management facility
48
80-94% households/commercial establishment / CT & PT 36
55-79% households/commercial establishment / CT & PT 24
40 – 54% households/commercial establishment / CT & PT 12
< 40% households/commercial establishment / CT & PTOR no data available
0
Details of working STP
Details deluding vehicles and their
log books
Location of STPSeptic Tank
Details
Capacity of FSTP Vs actual
treatment details
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IHHL – What percentage of completed toilets ( under SBM-Urban only) havewater available at source?
3.3
Ranking Marks
>95% of the IHHLs 45
80 – 95% 35
60 – 79% 2540 – 59% 15
Less than 40% 10
IHHL Constructed under SBM
List of IHHL with water connection
or any other source of water
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Are all Public toilets in your city are uploaded as ‘SBM toilet’ on google maps?3.4
Ranking Marks
Yes 60
No 0
Type SwachhPublic Toilet on
Google Map
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Percentage of CT/PTs open between 4.00 am to 10.00 pm? 3.5
Ranking Marks
>95% CT/PTs 30
80 – 95% CT/PTs 20
70 – 84% CT/PTs 10
55 – 69% CT/PTs 5
<55% % CT/PTs 0
Should be verified from MoHUA dash
board
Toilet data to be shared with the MoHUA by 30th October, 2018
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Has the city ensured toilet facilities in construction sites ( with 25 workers ormore) with safe disposal of faecal sludge
3.6
Ranking Marks
>95% construction sites with toilet provision 30
80 – 95% with toilet provision 20
60 – 79% with toilet provision 15
Less than 60% 0
Copy of permission issued forconstruction And photographs
Copy of permission issued for construction
Mechanism for ensuring toilets at construction site
Photographs
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What percentage of Operations and Maintenance costs of Community/Public Toilet and FSTP are being recovered through revenue streams viz. Property tax (sanitation specific), User charges, etc.
3.7
Ranking Marks
100% of the cost 30
80-99% 20
60 – 79% 10
40 – 59% 5< 40% 0
Detail of working/functional CTs &
PTs, STPs in the city.
Copy of user fee collected for services provided
Total costs involved in operation and maintenance
Details of desludging operators (with name,
vehicle and phone number) mapped to
households which have septic tank
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IEC & Behavior Change
Total Indicator: 3 Marks: 63
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Whether Swachh Survekshan-2019 campaign promoted in the city? 4.1
Ranking Marks
Yes, to all 4 23
Yes, to any 3 20
Yes, to any 2 17
Yes, to any 1 12
Details of citizen led campaign uploaded on Swachh Manch
Pictorial evidence of Swachh Survekshan2019 campaigns conducted
Whether uploaded on social media
List of organizations/citizens engaged
Minimum 100 citizens should participate at any given time
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Short movie/audio jingle created by the ULB/Citizens for circulating amongstcitizens through social media
4.2
Ranking Marks
Yes, in circulation from September 2018 20
Yes, in circulation from October 2018 18
Yes, in circulation from November 2018 16
Yes, in circulation from December 2018 14
Theme wise list of such video /audio jingles created.
To be uploaded on Swachh Manch and social media
Evidence of dissemination through SwachhManch and social media – with date and
month
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Are citizen led campaigns being conducted in the city At least 2 events/campaigns conducted per month from October 2018 onwards.
4.3
Ranking Marks
Yes, from October – December 2018 20
Yes, from November - December 2018 15
Yes, in December 2018 only 10
Theme wise list of such video /audio jingles created.
To be uploaded on Swachh Manch and social media
Evidence of dissemination through SwachhManch and social media – with date and
month
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Capacity Building
Total Indicator: 2 Marks: 37
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eLearning Platform – % Staff staff/workers( SBM) below Commissioner/Executive officer of ULB who have undertaken certifications on the e-courses platform on SBM portal
5.1
Ranking Marks
100% of the staff completed at least 20 courses* 19
75 – 99% of the staff completed at least 20 courses* 14
50 – 79% of the staff completed at least 20 courses* 9
<50% of the staff completed at least 20 courses* 4
• 1. IEC in religious places
• 2. Mainstreaming livelihoods in the sanitation sector
• 3. Segregation of waste
• 4. Waste to compost
• 5. Planning of FSSM at city level
*Following 5 courses will be mandatory-
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% staff from Sanitation and Engineering department who have attended at least 3 workshops conducted under SBM from April 2018 to December 2018
5.2
Ranking Marks
>95% of the staff attended at least 3 workshops 18 18
75 – 95% of the staff attended at least 3 workshops 14 14
50 – 79% of the staff attended at least 3 workshops 9 9<50% of the staff attended at least 3 workshops 4 4
• Copy agenda/minute to minute program
• Copy of attendance record( with details of chief guest)
• Pictorial evidence or newspaper coverage
• List of staff with phone numbers - Sanitary and Engineering Staff
Verification Means
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By-Laws
Total Indicator: 4 Marks: 62
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Has the ULB notified and enforced the Plastic Waste Management 6.1
Ranking Marks
Notified and Enforced 17
Notified but not enforced 12
Neither notified nor enforced 10
Copy of Challan / fine receipts issued to citizens to curb usage of plastic.
Evidence stating mechanism in place for periodic checking of plastic usage in the city
Copy of notification of Plastic Waste Management Rules 2016
Govt. Maharashtra Plastic ban notification
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Are measures in place for user fee and penal action to curb Open Defecation/Urination and Littering
6.2
Ranking Marks
Notified and Enforced 15
Notified but not enforced 10
Neither notified nor enforced 0 0
List of OD Spots
List of Urination
List of Challans /receipts
Notification issued
GR No. Kramank Swamaa-2017/pra.ka.256/Navi-34 Dated, 30th Dec 2017
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Govt. Resolution Maharashtra
Sr.No Component A & B Grade ULB Maharashtra
in Rs
C & D Grade
ULB Maharashtra in Rs.
1 Littering 180 150
2 Spitting in public space 150 100
3 Open Urination 200 100
4
Open
Defecation/Urination 500 500
Spot fine :GR No. Kramank Swamaa-2017/pra.ka.256/Navi-34 Dated, 30th Dec 2017
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Has the ULB notified and enforced the Solid Waste Management Rules 2016 asapplicable to State/ULB
6.3
Ranking Marks
Notified and Enforced 15
Notified but not enforced 10
Neither notified nor enforced 0 0
Copy of notification of Solid Waste Management Rules 2016
Copy of Challan / fine receipts issued to citizens to enforce compliance of SWM 2016 rules.
Evidence stating mechanism in place for periodic checking of compliance to SWM Rules in the city
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Has the ULB notified and enforced ‘User Charges’ to be collected from wastegenerators?
6.4
Ranking Marks
Notified and Enforced 15
Notified but not enforced 10
Neither notified nor enforced 0 0
Evidence stating mechanism in place for periodic checking of compliance to SWM Rules in the city
Copy of notification of user charges
Copy of Challan /receipts issued to waste generators for collection of user charges
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Innovation
Total Indicator: 4 Marks: 62
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Quality of project submitted by the ULB under ‘Innovation & Best Practices’ among the areas – Waste Management, Behaviour Change or ODF Sustainability
7.1
Ranking MarksImplementation 8
Novelty (Is your idea original or unique?) 8
Scalability 8Financial Sustainability 8
Impact 8
• Sustainable Solutions
• Public Private Partnership
• Convergence across other flagship missions of the Government of India
• IEC & Behaviour Change
• Community Engagement
• Sale of by-products of processing
• Robust faecal sludge management system
• User friendly Community and Public Toilets
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Quality of Citizen led project submitted by the ULB under ‘Innovation & Best Practices’ among the areas – Waste Management, Behaviour Change or ODF Sustainability
7.2
Ranking Marks
Implementation 6
Novelty (Is your idea original or unique?) 6Scalability 5
Impact 5
• Sustainable Solutions
• Public Private Partnership• Convergence across other flagship missions of the Government of India
• IEC & Behaviour Change• Community Engagement
• Sale of by-products of processing• Robust faecal sludge management system
• User friendly Community and Public Toilets
All cities are requested to mobilize citizens to submit one project (max 5 pages), with photos,
in the aforementioned categories. Comprehensive documentation and imaging for your
project or initiative will make a stronger case for your city.
• Projects introduced between 1st January 2018 to 31st October 2018 will evaluated.
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Part-2
Certification
1250 Marks
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Sr No Parameters Highest marks Indicative
1 Is the city certified under Star Rating Protocolfor Garbage Free City - 3, 5, or 7 Star? Ordeclared 4 Star?
1000 Certified 7 Star without failure 1000
900 Certified 7 Star with failure
800 Certified 5 Star without failure
700 Certified 5 Star with failure
600 Declared 4 Star
500 Certified 3 Star without failure
450 Certified 3 Star with failure
350 Declared 2 Star
200 Declared 1 Star
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Door 2 Door collection
At source segregation
Sweeping
Litter Bins in Public space
Bulk garbage generator
compliance
Scientific Waste Management and C&D Management
User fee, Penalties Citizen Grievance
Re-adressal System Dump site
remediation
Cleaning of drains including water
bodies
Visible Beautification
Waste Reduction
Key Component of STAR Rating
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7 Star Rating Highest Rating
1 StarState
2 StarState
3 Star
4 StarState
5 Star
6 Star
Prerequisite Condition for Rating:City Should be Open Defecation free
State
MoHUA
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Condition Star Rating 1 Star 2 Star 3 Star 4 Star 5 Star 7 Star
Door 2 Door collection 60% 80% 100%
Waste Segregation 25% 50% 80% 100%
Litter Bins 25% 50% 80% 100%
Waste Processing 25% 50% 75% 100%
Citizen Grievance redressal
App Downloads:
5% HHs
App Downloads:5% HHsComplaintsResolved:50%
App Downloads:10% HHsComplaintsResolved:75%
App Downloads:25% HHsComplaintsResolved:75%
App Downloads: 25% HHsComplaintsResolved:90%
App Downloads:50% HHsComplaintsResolved:100%
Sweeping of commercial, public and residential area
Public&commercialareas:100% Public,commercial&residentialareas:100%
Public&commercialareas:100%twicedailysweepingResidentialareas:100%dailysweeping
Waste Storage 100%
No visible waste in drains 100% waterbodies 100% water bodies and storm water drains
User Charge Collection
By laws framed
Commercial, institutional and industrial establishments
All households/ premises including residential, commercial, institutional and industrial establishments
Plastic Ban
Implementation in compliance with Plastic Waste Management Rules 2016
Notification& enforcement of ban and enforcement of user fee by ULB on use, sale and storage of plastic bags
more than 50 microns
Complete ban on all plastic bags
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Sr No Parameters Highest marks Indicative
1
ODF Status
250 City is ODF ++ Certified
200 City is ODF + Certified
150 City is re-certified ODF without failure
100City is ODF Certified/recertified ODF
with failed attempt
25 City is self-declared ODF
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ODF+
All ODF clause • All households that have space to construct toilet, have
constructed one.• Community toilet availability at each 500m • Public toilet availability at each 1000m • Upload all constructed IHHL (2011 Onwards on SBM
portal)• Picture of all functional CT/PT on SBM(U) Portal)
Individual toilets should be functional and well-maintained, with water availability.All public areas have functional public toilets within a span of 1 kilometer.
While deciding the number of toilet seats/ urinals and blocks, the city’s entire floating population must have been considered
City have sufficient mobile toilets for large gathering
All RWA have toilet facility for non resident (Male & Female)
City has carried out structural audit of all CT/PT
All CT/PT should be functional and should be as per ODF Guideline annexure 1(A) & 1(B)ODF+ Protocol in By-laws
Fine Mechanism for Open Defecation, Urination defined penalty /fine against concessionaires/maintenanceauthorities in-charge of community / public toilets in service contract (with respect to poor maintenance of such toilets).
ODF++
All ODF+ Clause
All toilets (individual, community and public) are either connected to:a. sewer networks; orb. safe containment systems (such as septictanks, twin pits or other on-site sanitation1 Work circle applicable only if concerned area is under jurisdiction of development authoritysystems prescribed by CPHEEO or underSBM-Urban Mission Guidelines),with regular emptying, treatment and/or safedisposal of septage from these toilets managed asper conditions given in Annexure 7.
All septic tank cleaning service providersare registered with and licensed by ULB
The city has issued and notified fines againstpersons / desludging operators dumpinguntreated faecal sludge in drains and / or openareas.
ODF++ SBL indicator should be incorporated in By-laws
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Part-3
Direct Observation
1250 Marks
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Parameter Methodology Scheme of Ranking Marks
1 Are the Residential and Commercial areas clean?Residential Areas should be picked from - Slum/Old City/Unplanned Area/ Planned Area
Assessors will move around the residential area and commercial areas to observe/ assess if the area is clean.
Yes, 100% clean (zero waste spot) 200
Assessors will not interact with anyone. It will be purely their assessment of the situation
Yes, but not 100% clean (waste spotted in 1-2 points/ locations)
150
Assessors will click the pictures to support their observation/assessment
Partially clean ( waste spotted in 3-5 points/locations)
100
Not clean (Waste spotted in >5 points/locations)
0
Sr.No 3-10 Lakh >10 Lakh Population
Total Zone 4 5
Total Location 4020 Residential 20 Commercial
6030 Residential 30 Commercial
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Parameter Scheme of Ranking Marks
2 Are Public and CommunityToilets clean and user friendly
Total 250 Marks
Toilet is dry and clean with no broken tiles/wall plaster 40
Separate section for Men andWomen 30Bins available with each toilet seat regularly emptied 10
Usable taps and fittings – running water and flush system 40
Toilet is child friendly – low height urinal / smaller seat 10
Ramp and bar for differently abled people 10
All areas in the toilet well lit –electric light and natural light 30
Availability of soap/soap dispenser near wash basin 10
Functional bolting arrangements on all doors 10
Caretaker is present for operations & maintenance 20
Adequate ventilation with fresh air flow 20
ICT based feedback system* 20
Sr.No 3-10 Lakh >10 Lakh Population
Total Zone 4 5
Total Location 4020 CT20 PT
6030 CT30 PT
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Parameter Methodology Scheme of
RankingMarks
3 Are Public and Community Toilets are prominently displaying SBM messages designed by the Ministry orULB, with Swachh Survekshan-2019 logo
Assessors will not interact with anyone. It will be purely their assessment of the situation.
Yes 80
Assessors will click the pictures to support their observation/assessment
No 0
Parameter Methodology Scheme of
RankingMarks
4 Are the Public and Community toilets connected with onsite safe disposal system (Septic tank with no overflow) or sewer network – no open drainage
Assessors will not interact with anyone. It will be purely their assessment of the situation
Yes 80
Assessors will click the pictures to support their observation/assessment
No 0
Sr.No 3-10 Lakh >10 Lakh Population
Total Zone 4 5
Total Location 4020 CT20 PT
6030 CT30 PT
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Parameter Scheme of Ranking Marks
5 5. Whether all Vegetable/Fruit and Meat/Fish Markets are clean
100 % adherence to all 4 parameters 170
100 % adherence to 3 parameters 130
100 % adherence to 2 parameters 100
100 % adherence to 1 parameter only 50
Zero litter, no animal dung and no solid waste
blocking
Litter bins available at every 50 meter, No
Transfer Stations - waste being transported OR on
site processing
Free from stray cattle/animals
Messaging around cleanliness through
signage/displays/hoarding at every 100 meters
Sr.No 3-10 Lakh>10 Lakh
Population
Total Zone 4 5
Total Location
24 40
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Parameter Scheme of Ranking Marks
6 Catchment areas of biggest Railway Stations, Bus Stations/Depots and Airport of city
100 % adherence to all 4 parameters
170
100 % adherence to 3 parameters 130100 % adherence to 2 parameters 100100 % adherence to 1 parameter only
50
Catchment areas are clean (zero litter),
No OD spot found on the railway tracks (500 mtr
either side of the platform)/near Bust Station/Airport,
All shopkeepers in the catchment areas have litter
bins and
Swachh Survekshan-2019 hoarding/bill board/wall writing in place (City may
avoidusing plastic for IEC)
Biggest Railway Station/ Bus Depot
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Parameter Methodology Scheme
of Ranking
Marks
7 Swachh Survekshan-2019: Hoardings/Billboards/Wall Writing visible in all commercial/public areas of the city (cities are encouraged to avoid use of plastic for IEC)
Assessors will not interact with anyone. It will be purely their own assessment of the situation
Yes 100
Assessors will click the pictures to support their observation/assessment
No 0
Sr.No 3-10 Lakh >10 Lakh Population
Total Zone 4 5
Total Location 40 60
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Parameter Scheme of Ranking Marks
8 Visible beautification of slums/old city areas, flyovers, public places ?
Yes for all 6 above 200
Yes for any 5 above 150
Yes for any 4 above 110Yes for any 3 above 70Yes for at least any 2 above 30
Wall paintings/murals/Ar
tifacts, Plantation Covered drainage
No waterlogging
5)No broken footpath/ pavement
No solid waste in water
Sr.No 3-10 Lakh >10 Lakh Population
Total Zone 4 5
Total Location40
Slum: 20 + Public Place: 20
48Slum: 24+Public Place:
24
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Part-4
Citizen feedback
1250 Marks
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77
Face to face interview
1969 Outbound callSwachh
Manch/SwachhBharat app
0.1% Population sample or minimum 1000 feedback
Cities less then 1 lakh population
Cities more then
1 lakh population
250 feedback
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1. Are you aware that your city is participating in Swachh Survekshan 2019? 6.4
Ranking Marks
Yes 125
No 0
Are you aware
Voice Message
Flash on website
Mobile Ringtone
SARATHI Call
Sound Truck
Radio FM
Banner and Poster
News Paper
Swachhta Grahi
Task Force
Internal
• NGO
• SHG
• Societies
• Senior Citizens
• Schools
• College
External
होय
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Are you satisfied with the cleanliness level in your city?(To assess if citizens feel the visible improvement in cleanliness)
6.4
Ranking Marks
Yes - very clean or no complaints 125
Not really - but better than last year 100
No change – status quo 50
No, worse than last year 0
Twice Sweeping in Commercial and residential area
Signature campaign
Resolve App complaint and ask
for rating
Eliminate GVP Points
Use of SwachhManch
City Beautification
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Are you able to easily spot litter bins in commercial and public areas?(To assess if ULB has placed litter bins at strategic/critical locations - commercial and public areas)
6.4
Ranking Marks
Yes, and no spillover 125
Yes, but always full/spillover 70
Not much 30
Not at all 0
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Whether you are asked to give segregated dry and wet waste to yourwaste collector?(To assess if segregation at source is enforced by the ULB
6.4
Ranking Marks
Yes 125
No 0
Segregate
your waste
Wet
Dry
Hazardous ULB Citizens
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Do you know where your waste goes after collection – dumping site/sanitary landfill site or processing site? (To assess if citizen are aware how theirwaste is managed by the city)
6.4
Ranking Marks
Yes 100
No 0
Secondary
Transportation
Door to Door
Primary Collection Processing
SLF
LandfillMoshi Depot
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Do you find urinals/toilets are accessible and clean now(To assess if citizens are accessible to clean urinals/toilets in public places)
6.4
Ranking Marks
Yes 125
No 0
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Do you know the ODF status of your city?(To ascertain whether ULBs are engaging their citizens to achieve ODF status)
6.4
Ranking Marks
Yes 125
No 0
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Swachh Bharat App/Manch
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Q.No Parameter Marks Scheme of Ranking
1
Number of Active Users on Swachhata App/SwachhManch/Local App (integrated with Swachhata App)
100
Percentage as calculated by the formula below becomes the score for that month.
Final Score of this indicator for Swachh Survekshan 2019 will be the average of every month’spercentage
Active UserRegistration X 100Swachhata App Swachh Manch
Local App (integrated with Swachhata App)
http://swachhmanch.in/ulb/login
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Active users
•Posted a Complaint
• Voted up on a Complaint
• Commented on a Complaint • Given Feedback on a resolved Complaint
• Volunteers for an Event through Swachh Manch
• Shared an Event on Swachh Manch (Social Media)
• Successfully Creates an Event on Swachh Manch.
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Q.No Parameter Marks Scheme of Ranking
2
What percentage of complaints areresolved within SLA (Service LevelAgreement) time frame?
100
Percentage as calculated by the formula below becomes the score for that month.Final Score of this indicator for Swachh Survekshan 2019 will be the average of every month’spercentage
Resolution Rate = (Number of Complaints Resolved-Reopened Complaints-2 x FakeResolutions)/ Total Complaints in the city x100
Condition Star Rating
1 Star 2 Star 3 Star 4 Star 5 Star 7 Star
Citizen Grievance redressal
App Downloads:
5% HHs
App Downloads:5% HHsComplaintsResolved:50%
App Downloads:10% HHsComplaintsResolved:75%
App Downloads:25% HHsComplaintsResolved:75%
App Downloads: 25% HHsComplaintsResolved:90%
App Downloads:50% HHsComplaintsResolved:100%
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Q.No Parameter Marks Scheme of Ranking
3
Total Registrations: What percentageof population have downloaded theSwachhataApp/Local App or joinedSwachh Manch (all inclusive)till 31st January 2019?
100 >=15%
Resolution Rate = (Number of Registrations)/Population of the city x100
Condition Star Rating
1 Star 2 Star 3 Star 4 Star 5 Star 7 Star
Citizen Grievance redressal
App Downloads:
5% HHs
App Downloads:5% HHsComplaintsResolved:50%
App Downloads:10% HHsComplaintsResolved:75%
App Downloads:25% HHsComplaintsResolved:75%
App Downloads: 25% HHsComplaintsResolved:90%
App Downloads:50% HHsComplaintsResolved:100%
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Q.No Parameter Marks Scheme of Ranking
4User Feedback on resolvedcomplaints
100
Percentage as calculated by the formula below becomes the score for that month.Final Score of this indicator for SwachhSurvekshan 2019 will be the average of every month’spercentage
User Feedback - (Number of positive feedbacks on Complaints resolved within SLA)/
Niumber of Complaints resolved in SLA X100
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Dead Animal
48 Hours
Sweeping not done
12 Hours
Dustbinnot
cleared
12 Hours
No electric city
12 Hours
Garbage not
cleared
12 Hours
No water in Public toilet 12
Hours
Garbage Vehicle
not arrived 12 Hours
Public Toilet
Cleaning 12 Hours
Service Level Agreement
# New Parameter To be reported if SLAs1 Open Manholes or Drains User finds open manholes or drainage 12 Hours2 Sewerage or Stormwater Overflow User finds water overflowing from sewerage or storm 12 Hours3 Stagnant Water on the Road User finds stagnant water on the road 12 Hours
4 Improper Disposal of Fecal Waste/ SeptageUser find septage or fecal waste not being disposed of properly
12 Hours
5 Debris Removal/Construction MaterialUser finds the waste of construction and debris kept unattended
12 Hours
6 Burning of Garbage in Open Spaces User finds waste being burnt openly 12 Hours7 Urination in Public/Open Defecation (OD) User finds any OD Spot or anyone urinating in open 1 Week
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CT/PT and
ODF++
• 855 Marks
Swachh Bharat APP/SwachhManch
• 400 Marks
Citizen Awareness
• 1250
50% Marks
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August 2018 September 2018 October 2018 November 2018
Workshop 1: Introduction to Swachh Survekshan2019
CT/PT – Upgradation & Maintenance (Samagrah,eToilets) for ODF ++
Workshop 2: Creation of Creation Profile
Team Creation for SwachhBharat App: Sarathi team to allocate complait for Complaint Allocation
• Plan of Action
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Thank You