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YS_COES IO[SMJMILSO
Io{smjmoc sals samy {otg{s my t{otl{oc klyoc ge sao cmyyo{slsmge t{gnois
ueco{sl`oe k} YLIAME LXLYSAM ueco{ sao lkbo humcleio gj
T{gj% !C{%- Emfmya Hutsl !Jliubs} Humco- me tl{smlb jubjmbbfoes gj
sao {o|um{ofoes jg{ lxl{c gj coh{oo gj FKL!H-" ;441& WWWWWWWWWWWWWWWWWWW
Ymhelsu{o Ymhelsu{o Ymhelsu{o
Yliame Lxlysam C{% Emfmya Hutsl T{gj% !C{%- [%T% Ymeha
Ysucoes Jliubs} Humco Cm{oisg{" LKY
YLIAME LXLYSAM" LFMS] K_YMEOYY YIAGGB
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JLI_BS] H_MCO IO[SMJMILSO
Samy my sg io{smj} sals samy {otg{s my t{otl{oc ueco{ f} humcleio * my klyoc ge
Cmyyo{slsmge [otg{s ueco{sl`oe k} YLIAME LXLYSAM FKL !H-" 3SA
Yofoyso{ ge sao sgtmi L Ysuc} sg Lelb}~o sao Ojjoismzoeoyy gj Fubsmfocml
lec Soqs&geb} O&flmb Igffuemilsmgey * Cmyigzo{ xaosao{ Igeyufo{y
Lssmsucoy sgxl{cy O&flmb [ojbois saom{ Koalzmg{%
Samy t{gnois my t{otl{oc me sao tl{smlb jubjmbbfoes gj Flyso{ gj Kuymeoyy
Lcfmemys{lsmge !Fl{`osmeh * MS- sg ko lxl{coc k} Lfms} _emzo{yms}" _ssl{
T{lcoya%
Sg sao koys gj f} `egxbocho" samy tmoio gj xg{` my g{mhmelb lec eg tl{s gj
samy {otg{s aly kooe yukfmssoc k} sao ysucoes sg le} gsao{ meysmsuso'uemzo{yms}
ol{bmo{%
Clso WWWWWWWWWWWWWWWWWW
C{% Emfmya HutslJliubs} HumcoLyys% T{gjoyyg{LKY
YLIAME LXLYSAM" LFMS] K_YMEOYY YIAGGB ;
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LI@EGXBOCHOFOESY
Samy Cmyyo{slsmge xgubc egs alzo igfo sg j{umsmge xmsagus sao aobt"
xmssmehb} g{ uexmssmehb}" gjl h{ols fle}togtbosgg eufo{guy sgfoesmge%
Samy yoismge t{gzmcoy l tblsjg{f sg {oighem~o lec li`egxbocho sagyo
jg{suelso oeguha sg yt{meh sg fmec%
F} cmyyo{slsmge humco Lyys% T{gj% !C{%- Emfmya Hutsl yagubc ko
igffoecoc jg{ sao humcleio" yuttg{s" lec xolbsa gj mcoly ao t{gzmcoc meg{co{ sg yoo samy xg{` igftbosoc%
M xgubc bm`o sg oqt{oyy f} h{lsmsuco sg F{% Lfms Y{mzlyslzl" !Y{%
Ygjsxl{o Cozobgto{" SIY" EGMCL- lec F{% Tuyatoec{l Ymeha !T{gnois
Flelho{" Meso{eos Fl{`osmeh" M&]ghm" Hu{hlge- jg{ yukyo|uoes aobt xmsa
sao |uoysmgeelm{o coymhey lec ygfo soiaemilb lyymysleio jg{ samy ysuc}%
Lbb sao ueelfoc togtbo xag `mecb} {oytgecoc sg sao \uoysmgeelm{o" M lf
mecoksoc sg }gu%
YLIAME LXLYSAM" LFMS] K_YMEOYY YIAGGB 9
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Jmelbb}" f} jlfmb} jg{ t{gzmcmeh aobt" lczmio" lec fgsmzlsmge xaoe ms xly
{o|um{oc%
YLIAME LXLYSAM" LFMS] K_YMEOYY YIAGGB 3
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SLKBO GJ IGESOES
Yb% Aolcy Eg% Gj Tlhoy
< Smsbo tlho; Ysucoesy io{smjmilso Sgslb bme`y ibmi`oc jg{ fubsmfocml ilftlmhe%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%t%3?
Jmhu{o 9> Gtoey" Kgueioy * _egtoeoc eufko{y jg{ soqs ilftlmhe%%t%3:
Jmhu{o 3> Sgslb bme`y ibmi`oc jg{ soqs ilftlmhe
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%t%38
Jmhu{o ?> Igftl{myge%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%t%31
Jmhu{o :> \ [oytgecoes hoeco{% %t%? \; [oytgecoes lho%%t%?9
Jmhu{o 1> \9> [oytgecoesy oflmb ygjsxl{ot%?9
Jmhu{o => \9!l-> [oytgecoesy k{gxyo{ klyoc oflmb iagmiot%?3Jmhu{o \3> J{o|uoei} {oytgecoesy iaoi` oflmbt%??%Jmhu{o [oytgecoesy t{ojo{oeio gj oflmb jg{flst%??
Jmhu{o Ibmi` sa{guha igftl{oc sg t{ojo{{oc jg{fls%%%%t%?8
Jmhu{o \?!l-> [olygey jg{ iaggymeh fubsmfocml oflmbt%?1%Jmhu{o \?!k-> [olygey jg{ iaggymeh soqs geb} oflmbt%?=
Jmhu{o \:> [oytgecoesy t{ojo{{oc a}to{&bme` jg{fls%t%:4
Jmhu{o \8> {oytgecoesy t{ojjo{oc j{o|uoei} jg{ oflmb igffuemilsmge%t%: Koalzmg{ sgxl{cy uexlesoc igffo{imlb oflmb igffuemilsmge% t%:;
Jmhu{o Gtoe * _eyukyi{mko To{ioeslho igftl{myget%:9
Jmhu{o \1!l-> sao {olyge {oytgecoesy hlzo jg{ egs iaggymeh sg ueyukyi{mko% t%:9
Jmhu{o ;4> Hoeco{ Zy T{ojo{{oc oflmb jg{fls%t%:?
YLIAME LXLYSAM" LFMS] K_YMEOYY YIAGGB 1
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Jmhu{o ; Lho Zy T{ojo{{oc oflmb jg{fls / k} lho%%t%::
Jmhu{o ;;> Lho Zy T{ojo{{oc oflmb jg{fls j{o|uoei} k} lho%t%:8
YLIAME LXLYSAM" LFMS] K_YMEOYY YIAGGB =
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BMYS GJ LTTOECMIOY
Lttoecmq NlmbFlmb Fubsmfocml Jg{fls %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%t% 89
Lttoecmq ;> NlmbFlmb Soqs&geb} Jg{fls %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%t% 83
Lttoecmq 9> NlmbFlmb \uoysmgeelm{o%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%t% 8?&88
Lttoecmq 3> Iam Y|ul{oc Soys Slkbo %%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%t% 81
Bmys gj Lkk{ozmlsmgey * Cojmemsmgey
Ibmi`&sa{guha {lso & Sao eufko{ gj a}to{bme`y liioyyoc j{gf l ilftlmhe
O&flmb & Obois{gemi Flmb
ASFB & A}to{ Soqs Fl{`&ut Blehulho
MTS & Meso{lismzo T{gytois Sl{hosmeh !igftle}- MYT
& Meso{eos Yo{zmio T{gzmco{
Bme`!y- & A}to{bme` !Fosagc gj elzmhlsmeh sg igesoes-
FMFO & Fubsmtu{tgyo Meso{eos Flmb Oqsoeymgey
Gtoe&{lso & Sao eufko{ gj o&flmby gtoeoc k} {oimtmoesy
Ytlf &_eygbmimsoc Igffo{imlb O&flmb
YLIAME LXLYSAM" LFMS] K_YMEOYY YIAGGB
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Y]EGTYMY
Soiaegbghmilb cozobgtfoesy alzo hmzoe {myo sg l hbgklb eosxg{` gj igftuso{ylec yo{zo{y lbbgxmeh msy uyo{y sg igffuemilso xmsa olia gsao{ xmsagus
hogh{ltami g{ smfo igeys{lmesy% Sao fgystgtubl{" lec oyslkbmyaoc" focmuf gj
igffuemilsmge me samy hbgklb eosxg{` my o&flmb lec ms my sals igffuemilsmge
xamiaxmbbkoyi{usmem~oc me samy ysuc}% Me msy ol{b} cl}y o&flmb xly igeys{lmeoc
sg tblme soqs foyylhoy% Lczleioy me ygjsxl{olecmeso{eost{gsgigby alzo oelkboc
saofocmuf sg il{{} ljl{{miao{yukyosgj mejg{flsmge meibucmeh"kusegs bmfmsoc
sg"igbgu{mejg{flsmge" mflhoy leczl{mocs}tojlioy%Samy eoxk{oocgjfubsmfocml
o&flmb" jlimbmslsock} ASFB" aly tgbl{m~oc gtmemge% T{gtgeoesy bluc sao eox
coymhe iltlkmbmsmoy flco tgyymkbo xambys ls sao ylfo smfo cos{lisg{y blfoes sao
yu{jomsgj{oeco{meh myyuoy" meigftlsmkmbms} lec k{g`oe bme`y sao} l{huo tblhuo sao
jg{fls%
Me samy igesoqs" sao gknoismzoy gj sao {oyol{ia xo{o sxg&jgbc% Sao jm{ys xly sg
mcoesmj} sao jg{fls gj o&flmb sals xly fgys ojjoismzo% Sao yoigec xly sg
cmyigzo{ xaosao{{oimtmoesylssmsucoysgxl{co&flmbjg{fls{ojboisocsao koalzmg{
gkyo{zoc me {oblsmge sg sao jm{ys gknoismzo% Me g{co{ sg igecuis sao ysuc} sa{oo
fosagcygj{oyol{ia xo{o usmbm~oc% Coy` {oyol{iat{gzmcoc clsl jg{ igftl{myge
lec iges{lys" leoqto{mfoes xly igecuisoc sggkslmefos{miyjg{sao ojjoismzoeoyy
gj olia jg{fls gj o&flmb% Jmelbb}" l |uoysmgeelm{o xly yoes sg sao ylfo
ylftbo uyoc me sao oqto{mfoes sg coso{fmeo xaosao{ saom{ lssmsucoy sgxl{c o&
flmbig{{oblsoc xmsa sao gkyo{zoc koalzmg{%
Sao ysuc} jguec sals o&flmb gtoe lec ibmi`&sa{guha {lsoy kgsa t{gzmcoc
ymhemjmiles ozmcoeio sg yagx sals fubsmfocml o&flmb xly me jlis fg{o ojjoismzo
sale soqs&geb}% Saoyo jmecmehy xo{o kli`oc ut k} yslsmysmilb lelb}ymy sals
yagxoc sals saot{gklkmbms} gj sao {oyubsy komeh ymhemjmiles xly oqs{ofob}
YLIAME LXLYSAM" LFMS] K_YMEOYY YIAGGB
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amha% Me lccmsmge sg sao jmecmehy j{gf sao oqto{mfoes sao |uoysmgeelm{o
{oytgeyoy yuhhoysoc sals sao{o my l ys{geh ig{{oblsmge kosxooe saolssmsucoy gj
{oimtmoesy lec saom{ koalzmgu{% [oytgecoesy t{ojo{{oc fubsmfocmlgzo{soqs&geb}
k}l{lsmggj9>
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IALTSO[&M
MES[GC_ISMGE
YLIAME LXLYSAM" LFMS] K_YMEOYY YIAGGB
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KLI@H[G_EC
Sao Hbgklb [olia {oyol{ia lhoei} !;443- oysmflsoc sals k} sao }ol{ ;44=
sao{o xgubc ko gzo{ ; kmbbmge uyo{y gj sao meso{eos hbgklbb}% Geb} Iamel aly ;=1
Fmbbmge meso{eos uyo{y% Xambys ms mftgyymkbo sg t{gzmco s{ub} liiu{lso eufko{y
samy ysmbb {ot{oyoesy l flyymzo tgsoesmlb lucmoeio jg{ fl{`osmeh foyylhoy" lec
koiluyo sao meso{eos s{leyioecy sao bmfmslsmgey gj smfo lec ytlio samy lucmoeio ile
ko {oliaoc lbfgys meyslesleoguyb}% O&flmb my geo gj sao fgys oyslkbmyaoc
fosagcy gj igffuemilsmge uyoc gebmeo" liig{cmeh sg MTS" ==/ gj igeyufo{yuyo sao meso{eos jg{ oflmb xamia fuys tblio sao focmuf ly l geo gj jox
igffuemilsmge fosagcy xmsa yuia l bl{ho {olia%
Sao eufko{ gj meso{eos uyo{y xg{bcxmco my oqtoisoc sg sguia ;%; kmbbmge
k} ;4
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Lymle igeyufo{y foley sals Lymle fl{`osy xmbb {ot{oyoes l jl{ h{olso{ to{ioeslho gj
sao sgslb me ;4
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H[LTA 9> Xg{bc Meso{eos _yo{y k} Xg{bc [ohmgey
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YMHEMJMILEIO GJ SAO YS_C]
Samy {oyol{ia" me le lssofts sg t{gzmco oftm{milb ozmcoeio ge samy myyuo"uyoy le oqto{mfoes" lec |uoysmgeelm{o sg cmyigzo{ xals jg{fls gj o&flmb my
fgys ojjoismzo" lec xaosao{ igeyufo{y lssmsucoy sgxl{c o&flmb fl{ osmeh
{ojbois saom{ koalzmgu{ me {oytgeyo sg ms% Sao lmf gj sao {oyol{ia saoe my sg
t{gzmco sao fl{`oso{ xmsa |ulesmjmlkbo ozmcoeio sals ile ko uyoc sg l{huo me
jlzgu{ gj omsao{ ltt{glia% Sao {oblsmzob} {oioes cozobgtfoes gj oflmb" me
tl{smiubl{ fubsmfocml klyoc oflmb jlimbmslsoc k} ASFB" ly l fl{`osmeh sggb
ubsmflsob} {oys{misy sao tggb gj t{ozmguy lilcofmi {oyol{ia me sao jmobc% Samy ysuc}igeio{ey msyobj xmsa sao ojjoismzoeoyy gj sxg k{glc ilsohg{moy gj oflmb
igffuemilsmge" sals gj h{ltamilbb} {mia fubsmfocml oflmb lec sals gj soqs&geb}
oflmb% Ms my to{alty sg ko oqtoisoc sals sao flng{ms} gj mejg{flsmge lzlmblkbo
{ohl{cmeh oflmb lec oflmb fl{`osmeh my klyoc ge sao xg{bc xmco xok {lsao{ sale
me kgg`y lec ngu{elby" lec ms my s{uo sg yl} sals sao{o my l bl{ho lfgues gj
yuknoismzo lec leoicgslb ozmcoeio sals ile ko jguec yuttg{smeh sao a}tgsaoymy
sals omsao{ s}to gj oflmb my fg{o ojjoismzo sale sao gsao{%
Ygfo yuttg{soc jlisy lec jmhu{oy lkgus o flmb fl{`osmeh>
Hglby jg{ oflmb fl{`oso{y yamjsoc ybmhasb} me ;441% =4/ gj fl{`oso{y
yu{zo}oc igeymco{oc h{gxmeh saom{ oflmb bmysy ly l t{mg{ms}% 1?/ igeymco{oc
mesoh{lsmeh oflmb xmsa gsao{ fl{`osmeh lec mft{gzmeh cobmzo{lkmbms} l
t{mg{ms}% ?4/igeymco{oc Xok ;%4" ygimlb focml lec fgkmbo fl{`osmeh l
t{mg{ms}%
Oflmb lc ytoecmeh xmbb nuft sg #:88 fmbbmge me ;4
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Fl{`oso{y sobb uy sals sao} oeng} le [GM !{osu{e ge mezoysfoes- sals my sxg sg
sa{oo smfoy amhao{ xmsa oflmb sale ms my xmsa le} gsao{ jg{f gj cm{ois
fl{`osmeh%
Albj gj {oytgecoesy sg l ;441 yu{zo} ylmc sao} alecbo saom{ cm{ois {oytgeyo
fl{`osmeh meso{elbb}" xambo 98/ igecuisoc ms saguha l igfkmelsmge gj
lhoei} lec meso{elbb}%
;9/ {otg{soc saom{ kuchos xgubc mei{olyo k}
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Clsl j{gf sao Nutmso{ [oyol{ia Oigegfmi Cgxesu{e Gebmeo Igeyufo{
Yu{zo}" \3 ;441" mecmilsoy sals oflmb my {oymbmoes me samy {oioyymge ly sao
ialeeob ysmbb meytm{oc 3 Meso{eos _yo{y to{
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K} {ohmge" 3;/ gj sao xg{bc(y Meso{eos uyo{y l{o klyoc me Lyml" ;3/ me Ou{gto"
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[OZMOX GJ T[OZMG_Y [OYOL[IA YS_CMOY
Samy bmso{lsu{o {ozmox xmbb t{gzmco le gknoismzo zmox gj sao flso{mlb
lzlmblkbo uymeh" xao{o ltt{gt{mlso xok&klyoc lec t{mes&klyoc flso{mlb% Sao
bmso{lsu{o {ozmox xmbb ko yohfoesoc mesg jgu{ bghmilb yoismgey% Sao jm{ys yoismge
xmbb jgiuy ge oflmb fl{`osmeh" imsmeh xg{` j{gf jmhu{oy lec igftlemoy xobb&
{ohl{coc me sao mecuys{} lbgehymco fg{o leoicgslb ozmcoeio% Sao yoigec yoismge
xmbb ko fg{o oftm{milb me elsu{o lcc{oyymeh t{ozmguy ysucmoy lec {oyol{ia
yuttg{smeh sao ilyo jg{ omsao{ jg{fls% Sao sam{c yoismge xmbb cmyiuyy {obozlessaog{} {oblsmeh t{mfl{mb} sg sao igftgymsmge gj igffuemilsmgey% Sao jmelb yoismge xmbb
c{lx igeibuymgey j{gf sao {oyol{ia t{oyoesoc%
O&FLMB FL[@OSMEH
O&flmb
Sao lmf gj samy yoismge my sg cojmeo oflmb fl{`osmeh lec hmzo le ueco{yslecmeh gj
sao mftg{sleio gj oflmb lec xa} ms my le mftg{sles obofoes gj l fl{`osmeh fmq%Liig{cmeh sg sao Gqjg{c Lfo{mile Cmismgel{} o&flmb yslecy jg{ +foyylhoy
cmys{mkusoc k} obois{gemi foley j{gf geo igftuso{ uyo{ sg geo g{ fg{o
{oimtmoesy zml l eosxg{`%+ Sao meso{eos" me msy iu{{oes jg{f" xly egs l t{o{o|umymso
jg{ o&flmb% Mecooc" sao jm{ys i{uco jg{f gj o&flmb xly yoes k} [l} Sgfbmeyge gj
L[TLEOS me
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mft{oyymzo {olcmeh lec io{slmeb} yuhhoys sals o&flmb aly koigfo le mes{meymi
tl{s gj fle} togtboy bmzoy% Liig{cmeh sg Foyylhmeh Gebmeo o&flmb my sao
jlysoys&h{gxmeh igffuemilsmgey soiaegbgh} me amysg{}% J{gf geb} ; fmbbmge o&
flmb liiguesy me
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_smbmyoc ly l fl{`osmeh sggb oflmb aly kgsa lczleslhoy lec
cmylczleslhoy% Sao `o } lczleslhoy gj oflmb fl{`osmeh l{o sxg&jgbc lec
mes{meymilbb} bme`oc% Sao jm{ys my bgx igysy lec sao yoigec my sao lkmbms} sg usmbmyo l
cmhmslb xg{`&jbgx%
Clzo Ialjjo} !;44:- oysmflsoy sals +iu{{oesb}" o&flmb igysy {leho j{gf #? sg #8
to{ saguylec igftl{oc sg #?44 sg #844 to{ saguylec jg{ cm{ois flmb%+ Mj o&flmb
igysy nuys
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flmb lczo{smyofoes jg{flsy k} oFl{`oso{ !;44;- cmyigzo{oc sals l yslhho{meh
:;/ gj {oytgecoesy t{ojo{{oc soqs oflmb foyylhoy " xmsa geb} 9?/ jlzgu{meh
ASFB% Saoyo {oyubsy yuttg{soc jmecmehy j{gf legsao{ oFl{`oso{ {otg{s il{{moc
gus me ;44< lyyoyymeh {oytgeyo {lsoy sg o&flmb fl{`osmeh ilftlmhey% Ms jguec sals
soqs oflmb oeng}oc le
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fos{mi ialehoy ymhemjmilesb}" sao{o(y ymftb} eg ygbmc kuymeoyy ilyo jg{ cuftmeh
ASFB%+
Clsl j{gf CgukboIbmi` !;44?- oiagoy sao zmoxy hmzoe me sao t{oiocmeh
tl{lh{lta% Cmyiuyymeh oflmb jg{fls s{oecy sao {otg{s x{msoy +ASFB xly" k} jl{"
sao fgys tgtubl{ oflmb jg{fls me \< ;44? xmsa :3%9/ gj o&flmby komeh yoes me
samy jg{fls% Samy xly jgbbgxoc k} Fubsm&tl{s %%% ls ;4%=/ lec Soqs ls
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igftgymsmge ygjsxl{o lec {olco{y sao koys jg{fls sg uyo my kgsa% _ymeh ygfosameh
ilbboc l fubsm&FMFO foyylho" ms my tgyymkbo sg yoec kgsa ASFB lec soqs me sao
ylfo igffuemilsmge% Mj l {olco{ ileegs {olc sao ASFB ig{{oisb} ms ile
coh{lco h{liojubb} cgxe sg sao soqs zo{ymge meibucoc" g{ lbso{elsmzob} sao
{olco{ ile ko t{gh{lffoc sg yagx geb} sao soqs&klyoc zo{ymge xaoe
lzlmblkbo !Ialjjo}"
;44:-% Sg yuttg{s sao tgmes G(Bol{} t{gzmcoy jmhu{oy j{gf l H{gutFos{miy {otg{s
ge uem|uo ibmi`&sa{guha j{gf l bmys ym~o gj
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cgfmeles xok kleeo{ lczo{sy" kus jgiuymeh ge ibmi`&sa{guha&{lso" Kleeo{Smty
cmyigzo{oc sals soqs cgfmeles kleeo{y to{jg{foc kosso{ sale saom{ mflho
cgfmeles igueso{tl{sy% Me sao igesoqs gj oflmb fl{ osmeh saoyo jmecmehy
yuhhoys sals sao hglb gj olia oflmb igffuemilsmge yagubc ko {ojboisoc me
sao jg{flssmeh uyoc" xmsa sao ltt{gt{mlso jg{flssmeh usmbmyoc cotoecmeh ge xaosao{
sao oflmb xly coymheoc sg ko l +ilbb sg lismge+ g{ mejg{flsmzo% Sao jgbbgxmeh
slkbo yuffl{m~oy saoyo jmecmehy%
Slkbo ;> Ojjoismzoeoyy gj Mflho * Soqs cgfmeles xok kleeo{ lcy
OJJOISMZOEOYY
LSS[MK_SO K[LEC
[OMEJG[IOFOES
IBMI@ SA[G_HA
MFLHO CGFMELES MEI[OLYO COI[OLYO
SOQS CGFMELES COI[OLYO MEI[OLYO
Ygu{io> Tl{`" F%A%" ;44;Ms yagubc ko {o&mso{lsoc sals sao jmecmehy me sao ysucmoy t{oiocmeh samy tl{lh{lta t{gzmco
clsl klyoc ge sao gkyo{zlsmge gj kleeo{ lczo{sy" egs oflmb% Ms my egs saoe yu{t{mymeh sals
{oyol{ia ge sao jlisg{y ljjoismeh ibmi`&sa{guha&{lso me o&flmb fl{`osmeh !Iamssoecoe" B% *
[ossmo" [%"
;44;- t{gcuioc iges{lcmisg{} {oyubsy% Igftl{meh ibmi`&sa{guha {lso sg i{olsmzo
mejg{flsmge sao} egsoc sals +sao eufko{ gj mflhoy my boyy me sao bgxo{ {oytgecmeh h{gut"
yuhhoysmeh sals sao fg{o igbgu{jub lec lss{lismzo o&flmby hoeo{lso h{olso{ {oytgeyo%+
Mj saoyo {oyubsy l{o igeymco{oc {ot{oyoeslsmzo sao} t{gzmco l ys{geh l{hufoes sals
egs geb} l{o igeyufo{y {oiotsmzo sg ASFB oflmb" kus uymeh ASFB sg t{gzmco igbgu{
lec mflhoy lisulbb} mft{gzoy to{jg{fleio%
O}os{li` MMM !;443- ueco{sgg` {oyol{ia ysuc}meh sao {oilbb gj mejg{flsmge t{oyoesoc me soqs
zy% fubsmfocml jg{fls% Lbsaguha samy ysuc} cmc egs folyu{o agx ojjoismzo olia jg{fls
xly ls obmimsmeh l ta}ymilb {oytgeyo !ibmi`&sa{guha-" ms my mftg{sles sg {ofofko{ egs
lbb oflmb fl{`osmeh ojjg{sy l{o jg{ sals tu{tgyo% Liig{cmeh sg sao MTS Oflmb Fl{`osmeh
;=
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Yu{zo} !;443-"
8?/ gj fl{`oso{y uyo oflmb jg{ iuysgfo{ {osoesmge"
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YIGTO LEC GKNOISMZOY
YIGTOSg oqtbg{o sao tgsoesmlb gj ASFB *Soqs geb} oflmb uyo{y li{gyy sao {ohmge me lho h{gut
gj ;4 &94 }ol{y%
GKNOISMZO
Sg coso{fmeo mj sao{o my |ulesmjmlkbo cmjjo{oeio me ojjoismzoeoyy gkslmeoc k}
usmbmymeh omsao{ fubsmfocml !ASFB- g{ soqs&geb} oflmb igffuemilsmgey%
Sg mcoesmj} mj l ylftbo h{guty lssmsucoy sgxl{c fubsmfocml !ASFB- lec soqs o&flmb flsiaoc saom{ lismgey xaoe t{oyoesoc xmsa omsao{ s}to
A]TGSAOYMY
+Sao{o my eg cmjjo{oeio me ojjoismzoeoyy kosxooe ASFB lec soqs&geb} oflmb+
BMFMSLSMGEY
Sao{o xo{o sa{oo gkzmguy bmfmslsmge me sao coymhe gj sao oqto{mfoes" geo meao{oes
sg sao {oyol{ia fosagcgbgh} lec sao gsao{ sxg ytoimjmi sg samy ysuc}%
Sao meao{oes bmfmslsmge gj le oqto{mfoes my sals ms cgoy egs jmec gus xa} sao
{oyubsy alzo alttoeoc" me gsao{ xg{cy" ms my cmjjmiubs sg oqs{ltgblso folemeh j{gf
|ulesmjmoc clsl% Samy bmfmslsmge xly k{mchoc sa{guha sao uyo gj s{mlehublsmge
!cmyiuyyoc lkgzo-%
Sao yoigec mfmslsmge xly l tu{ob} cgxe sg sao soiaegbgh} lzlmblkbo% Sao soqs&geb}zo{ymge gj sao o&flmb alc sg ko yoes me ASFB jg{fls% Ms my mftgyymkbo sg folyu{o
gtoe {lsoy jg{ soqs o&flmb koiluyo me g{co{ jg{ sao folyu{ofoes sg sl`o tblio l
sme} mezmymkbo mflho aly sg ko {o|uoysoc j{gf sao agys yo{zo{" lec samy jolsu{o my
lzlmblkbo geb} me ASFB !Tlsso{yge" ;448-%
Sao jmelb bmfmslsmge my l bmfmslsmge gj jg{fls% Ms xly mftgyymkbo jg{ kgsa zo{ymgey
gj o&flmb sg ko s{ub} mcoesmilb me ozo{}sameh oqiots jg{fls cuo sg igeys{lmesy xmsa
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soqs&geb} jg{flssmeh% Igft{gfmyoy alc sg ko flco" t{ocgfmelsob} cuo sg sao bli`
gj yuttg{s jg{ igbufey% Sao bme`y cgxe sao bojs alec ymco gj sao fubsmfocml o& flmb
!lttoecmq
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IALTSO[ MMO&FLMB FL[@OSMEH
MEC_YS[]
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AMYSG[] GJ O&FLMB FL[@OSMEH
Oflmb my t{gklkb} l eoioyyms} sg }gu" kus sao{o xly l smfo xaoe sao{o xly eg oflmb,
Sgcl} oflmb my igeymco{oc sao kli`kgeo gj lbb cmhmslb igffuemilsmgey% Nuys bm`o sao
t{mesmeh t{oyy ?44 }ol{y kojg{o ms" oflmb my le ojjoismzo lec ojjmimoes foley gj flyy
cmys{mkusmge% Oflmb lbyg t{gzmcoy le oly} xl} sg igecuis to{ygelb geo&ge&geo
cmlbghuo%
Oflmb my l xl} gj yoecmeh foyylhoy g{ clsl sg gsao{ togtbo foley gj igftuso{y
igeeoisoc sghosao{ me l eosxg{`% Oflmb lisulbb} t{oclsoy sao Meso{eos" lec xly jm{ys
uyoc ly l xl} jg{ uyo{y gj sao ylfo igftuso{ sg bolzo foyylhoy jg{ olia gsao{ lbb sao
xl} kli` me
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Cm{ois fl{`osmeh aly bgeh tbl}oc le mesoh{lb tl{s me fl{`osmeh ilftlmhey" kus sao
amha igys foles sals geb} bl{ho igftlemoy xo{o lkbo sg tu{yuo samy% Agxozo{" xmsa
sao h{gxsa gj sao Meso{eos" lec sao uyo gjoflmb sg fl{`os cm{oisb} sg igeyufo{y"
fl{`oso{y alzo jguec saoyo igysy c{gttmeh" lec sao ojjoismzoeoyy mei{olymeh% Sals my
sao kg{e gjcm{ois oflmb fl{`osmeh
O&flmb fl{`osmeh my l jg{f gj cm{ois fl{ osmeh xamia uyoy obois{gemi flmb ly l
foley gj igffuemilsmeh igffo{imlb g{ juec{lmymeh foyylhoy sg le lucmoeio% Me msy
k{glcoys yoeyo" ozo{} o&flmb yoes sg l tgsoesmlb g{ iu{{oes iuysgfo{ igubc ko
igeymco{oc o&flmb fl{`osmeh% Agxozo{" sao so{f my uyulbb} uyoc sg {ojo{ sg>
yoecmeh o&flmby xmsa sao tu{tgyo gj oealeimeh sao {oblsmgeyamt gj l
fo{iales xmsa msy iu{{oes g{ t{ozmguy iuysgfo{y lec sg oeigu{lho iuysgfo{
bg}lbs} lec {otols kuymeoyy"
yoecmeh o&flmby xmsa sao tu{tgyo gj li|um{meh eox iuysgfo{y g{
igezmeimeh iu{{oes iuysgfo{y sg tu{ialyo ygfosameh mffocmlsob}"
lccmeh lczo{smyofoesy sg o&flmby yoes k} gsao{ igftlemoy sg saom{
iuysgfo{y" lec
yoecmeh o&flmby gzo{ sao Meso{eos" ly o&flmb cmc lec cgoy oqmys gusymco sao
Meso{eos !o%h%" eosxg{` o&flmb lec JMCG-%
[oyol{iao{y oysmflso sals _emsoc Yslsoy jm{fy lbgeo ytoes _Y#344 fmbbmge ge o&flmb
fl{`osmeh me ;44:%
Sao{o l{o lczleslhoy lec cmylczleslhoy sg uymeh s{lcmsmgelb lczo{smymeh flmb me
igftl{myge sg o&flmb%
IGFTL[MYGE SG S[LCMSMGELBFLMB
Lczleslhoy
O&flmb fl{`osmeh !ge sao Meso{eos- my tgtubl{ xmsa igftlemoy jg{ yozo{lb {olygey>
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L flmbmeh bmys t{gzmcoy sao lkmbms} sg cmys{mkuso mejg{flsmge sg l xmco {leho
gj ytoimjmi" tgsoesmlb iuysgfo{y ls l {oblsmzob} bgx igys%
Igftl{oc sg gsao{ focml mezoysfoesy yuia ly cm{ois flmb g{
t{mesoc eoxybosso{y" o&flmb my boyy oqtoeymzo%
Le oqlis {osu{e ge mezoysfoes ile ko s{li`oc !+s{li` sg kly`os+- lec aly
t{gzoe sg ko amha xaoe cgeo t{gto{b}% O&flmb fl{`osmeh my gjsoe {otg{soc
ly yoigec geb} sg yol{ia fl{`osmehly sao fgys ojjoismzo gebmeo fl{`osmeh
slismi%
Sao cobmzo{} smfo jg{ le o&flmb foyylho my yag{s !m%o%" yoigecy g{ fmeusoy-
ly igftl{oc sg l flmboc lczo{smyofoes !m%o%" geo g{ fg{o cl}y-%
Le lczo{smyo{ my lkbo sg +tuya+ sao foyylho sg msy lucmoeio" ly gttgyoc
sg xokymso&klyoc lczo{smymeh" xamia {obmoy ge l iuysgfo{ sg zmyms sals
xokymso%
O&flmb foyylhoy l{o oly} sg s{li`% Le lczo{smyo{ ile s{li` uyo{y zml lusg
{oytgeco{y" xok kuhy" kgueio foyylhoy" ueyukyi{mko {o|uoysy" {olc{oiomtsy" ibmi`&sa{guhay" osi% Saoyo foialemyfy ile ko uyoc sg
folyu{o gtoe {lsoy" tgymsmzo g{ eohlsmzo {oytgeyoy" lec sg ig{{oblso ylboy
xmsa fl{`osmeh%
Lczo{smyo{y ile hoeo{lso {otols kuymeoyy ljjg{clkb} lec lusgflsmilbb}%
Lczo{smyo{y ile {olia yukyslesmlb eufko{y gj o&flmb yukyi{mko{y xag alzo
gtsoc me !m%o%" igeyoesoc- sg {oiomzo o&flmb igffuemilsmgey ge yuknoisy gj
meso{oys sg saof%
Gzo{ albj gj Meso{eos uyo{y iaoi` g{ yoec o&flmb ge l s}tmilb cl}%P9V
Ytoimjmi s}toy gj meso{lismge xmsa foyylhoy ile s{mhho{ !
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O&flmb fl{`osmeh my tlto{&j{oo !m%o%" +h{ooe+-%
S{li`meh lec {oytgeyo fos{miy oelkboy suemeh lec gtsmfmylsmge gj sao O&flmb fl{ osmeh ialeeob k} l t{gioyy gj soysmeh cmjjo{oes zl{mlesy lec
ilbiublsmge gj yslsmysmilbb} ymhemjmiles {oyubsy%
O&flmb my tgtubl{ xmsa cmhmslb fl{`oso{y" {mymeh le oysmflsoc
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ygfo Meso{eos gto{lsg{y igeymco{ sg ko ytlffmeh" yuia ly sao yoecmeh gj +gts&gus+
ueygbmimsoc igffo{imlb o&flmb% Sam{c" sao yaoo{ zgbufo gj ytlf aly boc ygfo uyo{y
sg fmysl`o bohmsmflso igffo{imlb o&flmb jg{ ytlf% Samy ymsulsmge l{myoy xaoe l uyo{
{oiomzoy o&flmb j{gf l flmbmeh bmys sg xamia ao'yao yukyi{mkoy% Lccmsmgelb igejuymge
l{myoy xaoe kgsa bohmsmflso lec ytlf foyylhoy alzo l ymfmbl{ lttol{leio" ly xaoe
foyylhoy meibuco ASFB lec h{ltamiy%
Geo ojjoismzo soiaem|uo uyoc k} oyslkbmyaoc oflmb fl{`osmeh igftlemoy my sg {o|um{o
xals my `egxe ly sao +cgukbo gts&me+ fosagc gj {o|um{meh l tgsoesmlb {oimtmoes sg
fleulbb} igejm{f saom{ {o|uoys jg{ mejg{flsmge k} ibmi`meh l uem|uo bme` xamiameibucoy l uem|uo mcoesmjmilsmge igco sg igejm{f sals sao gxeo{ gj sao {oimtmoes oflmb
lcc{oyy aly mecooc {o|uoysoc sao mejg{flsmge% [oytgeymkbo o&flmb fl{`osmeh lec
lusg{oytgeco{ igftlemoy uyo samy cgukbo gts&me fosagc sg igejm{f olia {o|uoys
kojg{o le} mejg{flsmge my yoes gus%
L {otg{s myyuoc k} sao o&flmb yo{zmioy igftle} [osu{e Tlsa" ly gj fmc&;441 o&flmb
cobmzo{lkmbms} my ysmbb le myyuo jg{ bohmsmflso fl{`oso{y% Liig{cmeh sg sao {otg{s"
bohmsmflso o&flmb yo{zo{y lzo{lhoc l cobmzo{} {lso gj ?:/0 sxoes} to{ioes gj sao
foyylhoy xo{o {onoisoc" lec omhas to{ioes xo{o jmbso{oc%P?V
Cuo sg sao zgbufo gj ytlf o&flmb ge sao Meso{eos" ytlf jmbso{y l{o oyyoesmlb sg fgys
uyo{y% Ygfo fl{`oso{y {otg{s sals bohmsmflso igffo{imlb o&flmb foyylhoy j{o|uoesb}
hos iluhas lec amccoe k} jmbso{y0 agxozo{" ms my ygfoxals boyy igffge jg{ o&flmb
uyo{y sg igftblme sals ytlf jmbso{y kbgi` bohmsmflso flmb%
Igftlemoy igeymco{meh sao uyo gj le o&flmb fl{`osmeh t{gh{lf fuys fl`o yu{o sals
saom{ t{gh{lf cgoy egs zmgblso ytlf blxy yuia ly sao _emsoc Yslsoy( Iges{gbbmeh sao
Lyylubs gj Ege&Ygbmimsoc Tg{egh{lta} lec Fl{`osmeh Lis !ILE&YTLF-" sao
Ou{gtole T{mzli} lec Obois{gemi Igffuemilsmgey [ohublsmgey ;449" g{ saom{ Meso{eos
yo{zmio t{gzmco{(y liiotslkbo uyo tgbmi}% Ozoe mj l igftle} lcao{oy sg sao lttbmilkbo
91
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blxy" ms ile ko kbli`bmysoc !o%h%" ge YTOXY- mj Meso{eos o&flmb lcfmemys{lsg{y
coso{fmeo sals sao igftle} my yoecmeh ytlf%
O&FLMB FL[@OSMEH IGFTLEMOY
oFlho O&Fl{`osmeh & Yo{zmioy meibuco focml tbleemeh lec ku}meh" gebmeo tukbmims}
lec focml {oblsmgey" igesoes cozobgtfoes" lec yol{ia oehmeo gtsmfm~lsmge%
asst>''xxx%oflho&ofl{`osmeh%igf'
Lismy ofl{`osmeh & Le o&fl{`osmeh igftle} sals gjjo{y cm{ois gts&me oflmbfl{`osmeh ilftlmhey" yol{ia oehmeo {le`mehy" oflmb eoxybosso{y" xokymso coymhe" lec
gtsmfm~lsmge%
asst>''xxx%lismy&ofl{`osmeh%igf'
ofl{`osmeh Lyygimlsmge & T{gjoyymgelb lyygimlsmge jg{ igftlemoy lec mecmzmculby
mezgbzoc me sao t{lismio gj o&fl{`osmeh lec sao mesoh{lsmge gj ge lec gjj&bmeo
fl{`osmeh%
asst>''xxx%ofl{`osmehlyygimlsmge%igfofl{`osmeh Leyxo{y & Samy ofl{`osmeh igftle} t{gzmcoy l clslklyo gj ofl{`osmeh
|uoysmgey lec leyxo{y" tbuy j{oo xokymso t{gfgsmge sggby%
asst>''xxx%ofl{`osmehleyxo{y%igf
Yozmysl ofl{`osmeh Soiaegbgh} & Samy igftle} cgoy flelhmeh lec tukbmyameh gj
oflmb&klyoc igffuemilsmgey%
asst>''xxx%yozmysl%igf
Igxobb ofl{`osmeh BBI & Iuysgfm~oc lec t{o&cozobgtoc igesoes flelhofoesy}ysofy & gjjo{ coymhe" cozobgtfoes" s{lmemeh" agysmeh lec flelhofoes yo{zmioy
l{guec sao IFY me omsao{ l agysoc g{ yobj&agysoc oezm{gefoes%
asst>''xxx%s{leyioecxoksoia%igf
ofl{`osmeh Ygbusmgey & Samy ofl{`osmeh igftle} t{gzmcoy yo{zmioy jg{ xokymso
gtsmfm~lsmge" tl}&to{&ibmi` yos&ut lec flelhofoes" lec bme` tgtubl{ms} ygbmimslsmge
9=
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igeyubslesy%
asst>''xxx%o&fl{`osmeh&ygbusmgey%eos'
Hbgklb OFl{`osmeh Ygbusmgey & TTI igeyubsles {ozmox" mft{gzo lcxg{cy ilftlmhe
lec lelb}yo tl} to{ ibmi` t{gkbofy%
asst>''xxx%hbgklb&ofl{`osmeh&ygbusmgey%igf'
Ighmso OFl{`osmeh & Xokymso lec h{ltami coymhe igftle}%
asst>''xxx%ighemso%ig%~l
Ilslb}ys ofl{`osmeh & Ljjmbmlso t{gh{lf flelhofoes lec yuto{ ljjmbmlso {oi{umsmeh%
asst>''xxx%ilslb}ysofl{`osmeh%igf
IJ Foyylhmeh Igftle}" Mei% & Ofl{`osmeh ilftlmhey uymeh amha mftlis oflmb
fl{`osmeh soiaem|uoy" iuysgfo{ t{gjmbmeh" lec clsl s{li`meh%
asst>''xxx%ijfoyylhmeh%igf
Kbuo{gi` Ygbusmgey & Gjjo{y iuysgfm~oc oigffo{io ygbusmgey lec zl{mguy
ofl{`osmeh yo{zmioy%
asst>''xxx%kbuo{gi`ygbusmgey%igf
[lisg{ Fl{`osmeh & L jubb yo{zmio Lczo{smymeh Lhoei} me sao Kl} L{ol" yo{zmimehgeb} amha soia ibmoesy% L{oly gj oqto{smyo meibuco Bolc Hoeo{lsmge" ofl{`osmeh lec
T{mes Lczo{smyofoesy%
asst>''xxx%{olis{%igf
Ytg{h & T{gzmcoy igftboso ozoes lec fofko{ {ohmys{lsmge ygbusmgey" meibucmeh
cgelsmge igbboismge" mezmslsmgey" i{ocms&il{c t{gioyymeh" iuysgf {otg{smeh" klcho
t{mesmeh" lec ofl{`osmeh sggby%
asst>''xxx%ytg{h%igfofl{`osmeh Susg{mlby & L{smiboy lec bme`y ge xokymso i{olsmge" ofl{`osmeh lec
yol{ia oehmeo t{gfgsmge%
asst>''xxx%flmbxg{`~%igf'susg{mlby%asf
Zleiguzo{ ofl{`osmeh
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igeslis mejg{flsmge%
asst>''xxx%ofl{`osmeh''xxx%fl{`osygjs%igf'
Oqtbg{o Igffo{io & Le gebmeo ofl{`osmeh igftle} sals agysy le gebmeo
lttbmilsmge jg{ cozobgtmeh" s{li`meh" flelhmeh oflmb fl{`osmeh ilftlmhey%
asst>''xxx%oqtbg{oigffo{io%igf
I}ko{yo{z" Mei% & Ygjsxl{o cozobgto{ sals yuttbmoy oI[F ygjsxl{o" meibucmeh
Yo{zmio [o|uoys Flelhofoes" ofl{`osmeh" lec igbblkg{lsmge flelhofoes ygbusmgey%asst>''xxx%i}ko{yo{z%igf
Sao Clsl Ku{olu & Le ge bmeo ofl{`osmeh ku{olu gjjo{meh gts&me bmysy" foyylho
cobmzo{} lec s{li`meh%
asst>''xxx%clslku{olu%ig%u`
3
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\um{` Ofl{`osmeh & T{gzmcoy oflmb fl{`osmeh" zm{lb fl{`osmeh" yol{ia oehmeo
gtsmfm~lsmge lec coymhe lec cozobgtfoes gj }gu{ xokymso%
asst>''xxx%|um{`%km~'
Samy iu{{oes bmys gjofl{`
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IALTSO[&MMM
[OYOL[IAFOSAGCGBGH]
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[OYOL[IA COYMHE
Samy cmyyo{slsmge soysy sao a}tgsaoymy +Sao{o my eg cmjjo{oeio me ojjoismzoeoyy
kosxooe fubsmfocml lec soqs&geb} oflmb%+ Geb} geo s}to gj t{mfl{} {oyol{ia xly
uyoc" m%o% l |uoysmgeelm{o% L |uoysmgeelm{o xly uyoc sg lyyoyy xaosao{ sao
folyu{oc {oyubsy {ojboisoc saom{ saguhas t{gioyy % Sagyo tl{smimtlesy xag sgg`
tl{s me sao |uoysmgeelm{o {oflmeoc lege}fguy% _tge sao igeibuymge gj sao
t{mfl{} {oyol{ia" sao clsl igubc ko i{gyy&lelb}yoc lec tlsso{ey" s{oecy lec gsao{
igeibuymgey igubc ko c{lxe j{gf sao {oyubsy%
Sao cmyyo{slsmge my k{g`oe cgxe mesg jmzo k{glc yoismge" kohmeemeh xmsa l {ozmox
gj iu{{oes bmso{lsu{o me sao yuknois l{ol% Samy my jgbbgxoc k} sao [oyol{ia
\uoysmgey lec [oyol{ia Fosagcgbgh} ialtso{y sals cojmeo sao l{ol gj
{oyol{ia lec agx sao {oyol{ia xmbb ko igecuisoc%
[OYOL[IA IGEYMCO[LSMGEY
\ulesmslsmzo zy% \ulbmslsmzo
L tgymsmzmys g{ yimoesmjmi ltt{glia sg {oyol{ia lyyo{sy sals {olbms} my yslkbo
lec fl} ko gkyo{zoc gknoismzob} samy ltt{glia my me iges{lys sg le meso{t{osmzmys
gusbgg` xamia t{gtgyoy sals +geb} sa{guha sao yuknoismzo meso{t{oslsmge gj lec
meso{zoesmge me {olbms} ile sals {olbms} ko jubb} ueco{ysggc+ !Clzmyge"
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S{mlehublsmge
S{mlehublsmge mcoesmjmoy sao t{gioyy gj uymeh fubsmtbo jg{fy {oyol{ia me g{co{ sg
hos sxg g{ fg{o zmoxtgmesy ge sgtmi komeh ysucmoc" usmbmymeh samy soiaem|uo
t{ozoesy legflbguy {oyubsy j{gf geo yos gj clsl kmlymeh sao gzo{lbb jmecmehy% Samy
ysuc} aly uyoc sa{oo ygu{ioy gj clsl jg{ lelb}ymy% Coy` {oyol{ia igecuisoc t{mg{ sg
sao t{mfl{} {oyol{ia ueol{saoc le lkuecleio gj fos{miy cm{oisb} {oblsoc sg sao
yuknois sgtmi% Samy {oyol{ia xly saoe yuttbofoesoc k} |ulesmjmlkbo t{mfl{}
{oyol{ia me sao jg{f gj le oqto{mfoes lec l yu{zo}%
[OYOL[IA FOSAGCY
Oqto{mfoes
Sao gknoismzo gj sao oqto{mfoes uyoc jg{ sao ysuc} xly sg cmyigzo{ xaosao{
sao{o my l folyu{lkbo cmjjo{oeio me ojjoismzoeoyy kosxooe fubsmfocml ASFB oflmb
lec soqs&geb} oflmb% Me g{co{ jg{ samy sg ko liamozoc" le oflmb igffuemilsmge
jg{flssoc me kgsa ASFB lec soqs xly t{gtgyoc% Sao ylftbo xly ytbms me albj xmsa
olia albj {oiomzmeh geo jg{fls gj oflmb% Sao ojjoismzoeoyy gj olia jg{fls gj oflmb
xgubc ko lyyoyyoc ge sxg i{mso{ml% Sao jm{ys my gtoe {lso" sao eufko{ gj uem|uo
gtoey j{gf sao ylftbo% Sao yoigec i{mso{ml my ibmi`&sa{guha" agx fle} togtbo"
ljso{ gtoemeh sao oflmb" ubsmflsob} xoes ge sg ibmi` geo gj sao oeibgyoc bme`y%
T[GIOYY
Me g{co{ jg{ sao oqto{mfoes sg ko jubb} {olbmyoc l yos gj zl{mlkboy jm{ys alc sg ko
cojmeoc% Samy yoismge xmbb colb xmsa olia gj saoyo zl{mlkboy me su{e xamia" me su{e"
xmbb coyi{mko sao t{gioyy ueco{sl`oe sg igftboso sao oqto{mfoes%
YlftboSg il{{} gus l bmzo oqto{mfoes uymeh o&flmb" M alzo iagyoe fgys gj sao T%H% ysucoes
lec ygfo gj sao xg{`meh igutboy% M alzo iagyoe samy s}to gj ylftbo koiluyo sao{o
3?
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yagubc ko l amha bozob gj lxl{oeoyy lfgehys saoyo togtbo xamia io{slmeb} aobty me
sao xg{` hos cgeo me t{gto{ fleeo{% M tmi`oc saof lbb {lecgfb} jg{ yu{zo}
tu{tgyo% Sao sgslb eufko{y gj ylftboy l{o
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|ulesmjmoc clsl% Samy bmfmslsmge xly k{mchoc sa{guha sao uyo gj s{mlehublsmge
!cmyiuyyoc lkgzo-% Sao yoigec bmfmslsmge xly l tu{ob} cgxe sg sao soiaegbgh}
lzlmblkbo% Sao soqs&geb} zo{ymge gj sao o&flmb alc sg ko yoes me ASFB jg{fls% Ms my
mftgyymkbo sg folyu{o gtoe {lsoy jg{ soqs o&flmb koiluyo me g{co{ jg{ sao
folyu{ofoes sg sl`o tblio l sme} mezmymkbo mflho aly sg ko {o|uoysoc j{gf sao agys
yo{zo{" lec samy jolsu{o my lzlmblkbo geb} me ASFB% Sao jmelb bmfmslsmge my l
bmfmslsmge gj jg{fls% Ms xly mftgyymkbo jg{ kgsa zo{ymgey gj o&flmb sg ko s{ub}
mcoesmilb me ozo{}sameh oqiots jg{fls cuo sg igeys{lmesy xmsa soqs&geb} jg{flssmeh%
Igft{gfmyoy alc sg ko flco" t{ocgfmelsob} cuo sg sao bli` gj yuttg{s jg{
igbufey%
Yu{zo}
Sao gknoismzo gj sao yu{zo} |uoysmgeelm{o xly sg ozlbulso sxg samehy% Sao jm{ys"
xaosao{ g{ egs sao {oimtmoesy zmoxy ge o&flmb jg{fls {ojboisoc sao lismgey sao} alcsl`oe xaoe {oiomzmeh sao soys ilftlmhe% Lec yoigec" sg mcoesmj} mj sao{o xo{o
le} gsao{ ymhemjmiles tlsso{ey g{ s{oecy sals igubc ko oqs{ltgblsoc j{gf sao
leyxo{y hmzoe% Saoyo igubc alzo meibucoc zl{mlkboy yuia ly hoeco{ lec o&flmb
t{gzmco{%
T{gioyy
Sao jgbbgxmeh yoismge xmbb gusbmeo sao t{gioyyoy ueco{sl`oe sg oelkbo sao
|uoysmgeelm{o sg ko il{{moc gus% Me ymfmbl{ im{iufysleioy sg sao oqto{mfoes sao{o
xo{o l eufko{ gj zl{mlkboy sals eoococ sg lcc{oyyoc lec l eufko{ gj igft{gfmyoy
sals eoococ sg ko flco%
Ylftbo
Me g{co{ jg{ sao ylftbo uyoc jg{ sao |uoysmgeelm{o sg t{gzmco folemehjub
38
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{oyubsy ms xly mfto{lsmzo sals sao {oimtmoesy xo{o sao ylfo geoy xag alc {oiomzoc
sao oflmb ilftlmhe% Sao |uoysmgeelm{o xly yoes k} o&flmb mezmslsmge sg
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|uoysmge%
Sao flng{ bmfmslsmge gj sao yu{zo} xly sao ylftbo uyoc lec sao
igeyo|uoeioy l{mymeh cm{oisb} j{gf samy coimymge% Me g{co{ sg cmyigzo{ l yos gj
ymhemjmiles {oyubsy ms xly eoioyyl{} sg uyo sao ylfo ylftbo h{gut jg{ sao
oqto{mfoes lec yu{zo}% Cuo sg sao {ofgso elsu{o gj sao ylftbo sao geb} zmlkbo
fosagc gj {oliameh saof xly sg uyo o&flmb% Samy me su{e foles sals sao
|uoysmgeelm{o koilfo zubeo{lkbo sg sao ylfo t{gkbofy sals jlioc sao o&flmb
ilftlmhe% Mecooc" sao ylfo fos{miy uyoc sg lelb}yo sao ojjoismzoeoyy gj sao o&
flmb oqto{mfoes !gtoe& {lso lec ibmi`&sa{guha {lso- xgubc ko ymhemjmiles jlisg{y
me sao {oytgeyo {lso jg{ sao yu{zo} +Bgx {oytgeyo my sao iu{yo gj yslsmysmilb
lelb}ymy+ lec ms ile +c{lflsmilbb} bgxo{ igejmcoeio me sao {oyubsy%+ Me g{co{
sg lmc {oytgeyo {lsoy jg{ sao |uoysmgeelm{o sxg soiaem|uoy xo{o uyoc% Sao
jm{ys xly sg tblio le l{smibo me sao o&flmb ilftlmhe gusbmemeh Nlmby mesoesmge
sg igecuis l yu{zo}% Tl{smimtlesy xag {olc sao o&flmb xgubc sao{o&jg{o ko
oqtoismeh sao |uoysmgeelm{o% Sao yoigec soiaem|uo xly sg t{gzmco sao
{oimtmoes xmsa le meioesmzo sg igftboso sao yu{zo}%
3=
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IALTSO[&MZ
LELB]YMY GJ CLSL
Fubsmfocml
Fos{miy jg{ Fubsmfocml Ilftlmhe
Jmhu{o Gtoey" Kgueioy * _egtoeoc eufko{y jg{ fubsmfocml ilftlmhe
?4
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Yoes sg 19 {oimtmoesy
Cobmzo{oc 8= !=?%
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Jmhu{o ;> Sgslb bme`y ibmi`oc jg{ fubsmfocml ilftlmhe
Jmhu{o ; yagx sao sgslb" egs uem|uo" ibmi`y ge a}to{bme`y j{gf sao fubsmfocml ilftlmhe%1
cmjjo{oes bme`y xo{o liioyyoc l sgslb gj ;1 smfoy%
?;
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Soqs&geb}
Fos{miy jg{ Soqs&geb} Ilftlmhe
Jmhu{o 9> Gtoey" Kgueioy * _egtoeoc eufko{y jg{ soqs ilftlmhe
Yoes sg 19 {oimtmoesy
Cobmzo{oc 8? !=4%9:/-
Sgslb Gtoey 9;
_em|uo Gtoeoc ;8 !9;%?9/-
Ibmi`y ? !
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Kgueioc 1 !=%:3/-
Sgslb _egtoeoc ?: !:8%38/-
Jmhu{o 3> Sgslb bme`y ibmi`oc jg{ soqs ilftlmhe
Jmhu{o 3 yagx sao sgslb" egs uem|uo" ibmi`y ge a}to{bme y j{gf sao soqs&geb}
ilftlmhe% 9 cmjjo{oes bme`y xo{o liioyyoc l sgslb gj ? smfoy% Ymhemjmilesb} boyy sale
sao fubsmfocml ilftlmhe%
?3
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Oqto{mfoes Lelb}ymy
jmhu{o ?> Igftl{mygey
??
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Sao{o my eg ymhemjmiles cmjjo{oeio me sao cobmzo{} {lso kosxooe sao sxg
ilftlmhey% Samy yuhhoysy sals ygfo soiaegbghmilb myyuoy yuia ly MYT mflho
kbgi`meh alzo egs cm{oisb} ljjoisoc sao {oyubsy% Sao ylfo igeibuymge ile ko
c{lxe jg{ sao +uem|uo gtoey+ eufko{y xamia yagx sals lbsaguha sao{o my l
coibmemeh s{oec jg{ gtoe {lsoy" samy aly egs mejbuoeioc sao {oyubsy% Sao
sxg fgys ymhemjmiles igftl{mygey l{o sao +uem|uo gtoey+ lec sao +ibmi`&
sa{guhay+% Kgsa i{mso{ml yagx sao fgys cmytl{lso {oyubsy kosxooe sao sxg
ilftlmhey% _ymeh nuys sao clsl j{gf sao slkbo saoyo sxg {oyubsy ys{gehb} yuhhoys
sals sao eubb&a}tgsaoymy yagubc ko lklecgeoc me jlzgu{ gj coibl{meh ASFB fg{o
ojjoismzo%
Iam Y|ul{oc
Sao Iam Y|ul{oc lelb}ymy my uyoc +sg soys xaosao{ sao eufko{ gj mecmzmculby
me cmjjo{oes ilsohg{moy jms l eubb a}tgsaoymy+ Sao {oyubs" ljso{ komeh igftl{oc sg l
slkbo gj zlbuoy jg{ Iam Y|ul{oc" mecmilsoy sao t{gklkmbms} sals sao
gkyo{zlsmgey {oig{coc me le oqto{mfoes l{o ymhemjmiles% Mj sao{o my l yslsmysmilbb}
ymhemjmiles cmjjo{oeio kosxooe sao gkyo{zoc eufko{y lec sao oysmflsoc
eufko{y" samy soys t{gzmcoy sao {oyol{iao{ xmsa yuttg{smeh ozmcoeio sg {onois
sao eubb a}tgsaoymy% Igezo{yob}" l Iam y|ul{oc zlbuo sals my boyy sale sao slkublsoc
zlbuo jg{ Iam y|ul{oc hmzoy sao {oyol{iao{ eg {olyge sg {onois sao eubb
a}tgsaoymy% Ly l jmelb egso" +Xaoe sao{o l{o geb} sxg ilsohg{moy !o%h%
flbo'joflbo- g{" fg{o ig{{oisb}" xaoe sao{o my geb} geo coh{oo gj j{oocgf" sao
i; soys yagubc egs" ys{misb}" ko uyoc% Sao{o alzo kooe zl{mguy lssoftsy sg ig{{oissamy cojmimoei}" kus sao ymftboys my sg lttb} ]lsoy ig{{oismge sg gu{ clsl%+ Ms my
oeguha jg{ samy ysuc} sg oqt{oyy sals samy cojmimoei} aly kooe egsoc" lec sao ]lsoy
ig{{oismge aly kooe cub} lttbmoc% Sa{oo Iam Y|ul{oc lelb}ymy xmbb ko t{oyoesoc me
samy yoismge xmsa liigftle}meh oqtblelsmge% Olia gj sao sa{oo slkboy {ot{oyoesy
geo gj sao fos{miy oqs{lisoc j{gf sao o&flmb ilftlmhe sals ile ko uyoc sg lyyoyy
ojjoismzoeoyy%
?:
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Slkbo 9> _em|uo O&flmb Gtoey Iam Y|ul{oc Jmhu{oy
Xaoe sao Iam Y|ul{oc Zlbuo gj
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Me sao ilyo gj _em|uo Ibmi`y sao Iam Y|ul{oc zlbuo gj 3%4? ls < coh{oo gj j{oocgf
foley sals xo ile yl} xmsa l =?/ t{gklkmbms} sals samy {oyubs my l ymhemjmiles
cotl{su{o j{gf sao eubb a}tgsaoymy% !Egso> sao zlbuoy uyoc {ot{oyoes sao eufko{
gj uem|uo {oimtmoesy xag ibmi`oc ge l fmemfuf gj geo bme`" egs sao sgslb eufko{ gj
bme`y ibmi`oc%-
Slkbo ?> Sgslb O&flmb Gtoey Iam Y|ul{oc Jmhu{oy
Sao jmelb slkbo yagxy l Iam y|ul{oc lelb}ymy jg{ sao sgslb eufko{ gj smfoy sao
o&flmb xly gtoeoc {lsao{ sale nuys sao uem|uo gtoe zlbuoy% Sao Iam y|ul{oc zlbuo
?1
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gj ;%31 lbgeh xmsa \ [oytgecoes Hoeco{
?=
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Hoeco{ Lelb}ymy
Slkbo :> Yu{zo} & Hoeco{ Iam Y|ul{oc
Sao {oyubsy yagx sals sao{o my l ymhemjmilesb} amhao{ t{gtg{smge gj flbo {oytgecoesy
sg joflbo" lec sals samy my ymhemjmiles% Sao zlbuo gj 9%4? hmzoy l =4&=?/ t{gklkmbms}
gj ymhemjmileio% Sao{o l{o l eufko{ gj {olygey samy igubc ko% Sao jm{ys tgyymkmbms} my
jg{ sao NlmbFlmb bmys sg ko hoeco{ kmlyoc% Hoeco{ yslsmysmiy jg{ sao xagbo ylftbo
h{gut xo{o uelzlmblkbo sg soys samy saog{}% Sao yoigec tgyymkmbms} my sals flboy
xo{o fg{o bm`ob} sg {oytgec sg sao |uoysmgeelm{o sao{o&k} kmlymeh sao {oyubsy% Sao
jmelb oqtblelsmge my sals sao ylftbo ym~o lec {oyubsles {oytgeyo {lso xo{o sgg
:4
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bgx jg{ sao hoeco{ ylftbo sg ozoe gus% Xalsozo{ sao {olyge" samy jmecmeh xmbb
kmly jmecmehy c{lxe j{gf sao |uoysmgeelm{o%
Jmhu{o 8> \;> [oytgecoes Lho
Lho Lelb}ymy
Sao `o} jmecmeh sals sxg sam{cy gj {oytgecoesy l{o kosxooe sao lhoy gj
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K{gxyo{ klyoc o&flmb lelb}ymy
Sagyo uyo{y xag yoboisoc k{gxyo{&klyoc o&flmb me sao t{ozmguy |uoysmge xo{o
ly`oc sg ibl{mj} saom{ iagmio% Gzo{ :4/ iagyo Agsflmb xamia my ymhemjmilesb} amha%
Ly l igftl{myge" 34/ gj saom{ soys bmys oflmb lcc{oyyoy xo{o Agsflmb g{ FYE% Ms my
io{slmeb} tgyymkbo jg{ sao iagmio gj o&flmb t{gzmco{ sg ljjois le o&flmb
ilftlmhe" me tl{smiubl{ l ilftlmhe usmbmymeh ASFB igco% L ymbzo{TGT !;44?-
{otg{s yuhhoysy sals 34/ gj o&flmby igeslme fmyymeh g{ kbgi`oc mflhoy lec samy
xgubc eohlsmzob} mftlis l fubsmfocml ilftlmhe% Me sao yigto gj samy {oyol{ia
sao{o my egs oeguha ozmcoeio sg jg{f l igeibuymge ly sg xaosao{ sao iagmio gj o&
flmb t{gzmco{ cm{oisb} ljjoisy ilftlmhe fos{miy%
Jmhu{o \3> J{o|uoei} {oytgecoesy iaoi` o&flmb
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J{o|uoei} {oytgecoesy iaoi` o&flmb lelb}ymy
Saoyo {oyubsy yagx sals iaoi`meh o&flmb ozo{}cl} aly kooe yoboisoc k} ibgyo sg
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O&flmb jg{fls lelb}ymy
Slkbo 8> Yu{zo} & Fubsmfocml zy Soqs Iam Y|ul{oc
Sao Iam Y|ul{oc slkbo lkgzo uyoy sao eufko{y gj {oytgecoesy j{gf sao
|uoysmgeelm{o xag yoboisoc l t{ojo{oeio jg{ omsao{ fubsmfocml !ASFB- o&flmb
lec soqs&geb}% Sao oqtoisoc eufko{y l{o" me samy ilyo" co{mzoc j{gf sao eubb
:?
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a}tgsaoymy" lyyufmeh eg cmjjo{oeio kosxooe sao sxg jg{flsy gj o&flmb% Sao Iam
y|ul{oc zlbuo gj 3%8: my zo{} amha ymhemj}meh l =?&==/ t{gklkmbms} sals samy my lymhemjmiles {oyubs% Ms my meso{oysmeh sals samy {oyubs my yg cmysmeismzo j{gf sao +sgslb
gtoey+ eufko{y {oig{coc me sao oqto{mfoes% Mj samy {oyubs" ge msy gxe" my bme`oc kli`
sg sao yoigec {oyol{ia lmf !1%;-" xo ile yoo sals sao{o my l cmytl{ms}% Sao
ylftbo iblmf sg t{ojo{ fubsmfocml k} l {lsmg gj 9>
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Sao t{ozmguy yoismge yagxy sals sao{o my l ymhemjmiles cmjjo{oeio kosxooe {oimtmoesy
t{ojo{{oc jg{fls gj o&flmb lec sao eubb&a}tgsaoymy sals yslsoy sao{o xmbb ko eg cmjjo{oeio me ojjoismzoeoyy kosxooe sao sxg% Me g{co{ sg jubjmb sao
{oyol{ia lmfy ms my eoioyyl{} sg {otols sao Iam Y|ul{oc lelb}ymy uymeh
oysmflsoc jmhu{oy ilbiublsoc j{gf sao eufko{y gkyo{zoc me sao oqto{mfoes%
Me samy xl} xo ile gkyo{zo xaosao{ sao{o my l ymhemjmiles cmjjo{oeio kosxooe
sao lismgey lec lssmsucoy gj sao ylftbo h{gut% Slkbo = uyoy oqtoisoc eufko{y
co{mzoc j{gf sao {lsmg gj uem|uo gtoey gkyo{zoc me sao oqto{mfoes%
Slkbo 1> Yu{zo} & [ozmyoc Fubsmfocml zy Soqs Iam Y|ul{oc
Xo ile yoo sals sao{o my ysmbb l cmjjo{oeio kosxooe sao gkyo{zoc eufko{y
lec sao {ozmyoc oqtoisoc eufko{y saguha egs ly ozmcoes% L Iam y|ul{oc zlbuo
gj ;%3; yuhhoysy l 8?&=4/ t{gklkmbms} sals sao {oyubs my ymhemjmiles%
Jmhu{o \?l> [olygey jg{ iaggymeh fubsmfocml o&flmb
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[olygey jg{ iaggymeh fubsmfocml o&flmb lelb}ymy
Sao {oytgeyoy sg samy jgbbgx ut |uoysmge l{o cmys{mkusoc {oblsmzob} ozoeb} li{gyy
sao leyxo{y% Sl`oe me igesoqs xmsa sao {oimtmoesy t{ojo{{oc iagmio gj o&flmb
jg{fls saoyo jmhu{oy yuhhoys sals +sao fg{o igbgu{jub lec lss{lismzo o&flmby
hoeo{lso h{olso{ {oytgeyo%+ Samy jlisg{ igubc alzo kooe sao c{mzo{ koamec sao
ibmi`& sa{guha ojjoismzoeoyy gj sao fubsmfocml ilftlmhe komeh c{lflsmilbb} amhao{
sale sals jg{ sao soqs&geb} foyylho%
Jmhu{o \?k> [olygey jg{ iaggymeh soqs&geb} o&flmb
:1
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[olygey jg{ iaggymeh soqs&geb} o&flmb lelb}ymy
Sao eufko{ gj {oytgeyoy {oig{coc jg{ l t{ojo{oeio jg{ soqs&geb} o&flmb my
sgg bgx sg oqs{ltgblso le} ymhemjmiles jmecmehy j{gf samy jgbbgx ut |uoysmge% Gj
sao leyxo{y {oiomzoc sao t{ocgfmeles {olyge jg{ iaggymeh soqs&geb} o&flmb xly sg
egs ko cmys{lisoc k} sao igbgu{ lec mflhoy igeslmeoc me l fubsmfocml ltt{glia%
Samy my to{alty cuo sg sao |ulesms} gj o&flmby {oiomzoc olia xoo`" ?3 & =9 ge
lzo{lho" bmfmsmeh sao smfo ygfo uyo{y jobb sao} ile ytoec {olcmeh olia geo%
Agxozo{" sg {omso{lso sao ol{bmo{ tgmes" sao{o l{o egs oeguha {oytgeyoy sg fl`o
igejmcoes lyyo{smgey lec sao lkgzo lelb}ymy my igenoisu{o geb}%
:=
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Jmhu{o \:> [oytgecoes(y t{ojo{{oc a}to{&bme` jg{fls
[oytgecoesy t{ojo{{oc a}to{&bme` jg{fls lelb}ymy
Sao {oyubsy yagx sals {oytgecoesy xo{o ytbms kosxooe t{ojo{{meh bme`y sg ko yagxe
me jubb" lec ofkoccoc me l xg{c g{ ta{lyo% Saoyo {oyubsy l{o ybmhasb}
iges{lcmisg{} sg kgsa sao gkyo{zlsmgey sl`oe me sao oqto{mfoes lec sao
{oytgeyoy hmzoe sauy jl{ me sao |uoysmgeelm{o% Geo xgubc oqtois sao {oyubsy jg{
+ofkoccoc me l xg{c g{ ta{lyo+ lec +ofkoccoc me le mflho+ sg ko
ymhemjmilesb} h{olso{ sale +bme` yagxe me jubb+ xamia xgubc saoe ig{{oblso xmsa sao
t{ojo{oeio yagxe k} {oytgecoesy sg fubsmfocml o&flmb lec sao amhao{ ibmi`&
sa{guha eufko{y gkyo{zoc me sao oqto{mfoes% Samy my egs sao ilyo yuhhoysmeh geo
gj sxg tgyymkbo iluyoy% Jm{ysb} sagyo {oytgecoesy cmc egs jubb} ueco{yslec sao
|uoysmge ymhemj}meh le melco|uli} me sao tmbgsmeh gj sao |uoysmgeelm{o% G{" sao
yoigec tgyymkmbms} my sals sao{o my l cmjjo{oeio kosxooe sao ylftbo h{guty lismgey
lec saom{ lssmsuco sgxl{cy samy |uoysmge% Ju{sao{ {oyol{ia xgubc ko eoococ sg
jubb} lyyoyy sao mejbuoeio sao jg{fls gj l a}to{bme` aly ge ojjoismzoeoyy ly ms
jlbby nuys gusymco gj sao yigto gj samy ysuc}%
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Jmhu{o \8> [oytgecoes(y t{ojo{{oc j{o|uoei} jg{ o&flmb igffuemilsmgey
T{ojo{{oc j{o|uoei} jg{ o&flmb igffuemilsmgey lelb}ymy
Sao {oyubsy yagx l ibol{ t{ojo{oeio me sao ylftbo h{gut jg{ fgesab} o&flmb
igffuemilsmgey%% [oytgeyo {lsoy soec sg c{gt cuo sg l amha j{o|uoei} gj o&flmb
foyylhoy xamia ile leeg} {oimtmoesy% Samy my cojmemsob} le l{ol sals" hmzoe sao
smfo lec {oygu{ioy" xgubc ko koeojmimlb sg ysuc} fg{o ibgyob}% O&flmb my yg oly} sg
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jmbso{ lec coboso sals le} lismgey bolcmeh sg sao cmyoej{leiamyofoes gj iuysgfo{y
igubc ko igysb}%
Jmhu{o \1> Koalzmgu{ sgxl{cy uexlesoc igffo{imlb o&flmb igffuemilsmge
KOALZMG_[ SGXL[CY _EXLESOC IGFFO[IMLB O&
FLMB IGFF_EMILSMGE LELB]YMY
Samy blys |uoysmge" lec sao jgbbgx&ut xao{o lttbmilkbo" t{mfl{mb} {oblso sg sao
jg{flssmeh gj jusu{o NlmbFlmb ilftlmhey% Sao{o my geo mftg{sles gkyo{zlsmge sals
8;
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ile ko flco sals aly sao tgsoesmlb sg mftlis to{jg{fleio fos{miy% Gzo{ ?4/ gj
{oytgecoesy cmc egs yobois ueyukyi{mko ly sao gtsmge sao} xgubc sl`o mj sao} egbgeho{ xmyaoc sg {oiomzo foyylhoy% Samy my ymhemjmiles koiluyo olia xgubc
iblyymj} ly l cobmzo{oc foyylho ozoe saguha ms xo{o uebm`ob} sg ko {olc" lec
sauy xgubc bgxo{ sao gtoe {lso liig{cmehb}% Mj xo tbgs sao jmhu{oy jg{ sao sxg
ilftlmhey !gtoe / j{gf cobmzo{oc- eoqs sg sao t{gnoisoc ueyukyi{mko {lso j{gf
sao slkbo lkgzo sao{o my l ymhemjmiles {oblsmgeyamt kosxooe sao sxg" me
tl{smiubl{ xmsa sao fubsmfocml ilftlmhe%
Jmhu{o Gtoe * _eyukyi{mko To{ioeslhoy igftl{myge
Ms my egs me sao {ofms gj samy ysuc} sg oqtbg{o samy me cotsa lbsaguha ygfo
mecmilsg{y fl} ko jguec me sao eoqs yoismge" saoyo jmecmehy yagubc ko
89
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gkyo{zoc ly ysmfublsmge jg{ {oyol{ia jgiuymeh ygbob} ge samy jlisg{%
Jmhu{o \1l> Sao {olygey {oytgecoesy hlzo jg{ egs iaggymeh sg ueyukyi{mko
Sao {olygey {oytgecoesy hlzo jg{ egs iaggymeh sgueyukyi{mkolelb}ymy
Sao jmelb |uoysmge me sao yu{zo} xly l jgbbgx ut sg sao t{ozmguy |uoysmge jg{
sagyo togtbo xag iagyo geo gj sao gtsmge sals xly egs +ueyukyi{mko%+ Sao ozoe
yt{olc gj leyxo{y yuhhoysy sals sao{o my egs l uelemfguy {olyge xa} togtbo
iaggyo egs sg ueyukyi{mko hmzoe sao iagmio% Sao leyxo{y hmzoe k} sao {oytgecoesy
me samy yoismge" igubc" igfkmeoc xmsa sao clsl j{gf sao blys yoismge ko uyoc ly l
ysl{smeh tgmes jg{ fg{o jgiuyoc {oyol{ia%
Yu{zo} Lelb}ymy
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Igftl{mygey
Sao `o} |uoysmge me sao yu{zo} sals {oblsoy sg sao a}tgsaoymy my sao |uoysmge
sals ly`y sao {oytgecoes +xamia jg{fls o&flmb igffuemilsmgey sao} xgubc
t{ojo{ sg {oiomzo%+ Sao |uoysmgeelm{o {oyol{ia fosagc t{gzmcoc oqs{l
zl{mlkboy sals ile ko uyoc sg lelb}yo samy |uoysmge me fg{o cotsa% Samy yoismge
xmbb igftl{o sxg yosy gj clsl ls l smfo me le lssofts sg cmyigzo{ s{oecy g{ c{lx
igeibuymgey sals sao t{ozmguy lelb}ymy aly kooe uelkbo sg t{gzmco%
Hoeco{ Zy% O&Flmb Jg{fls
Slkbo => Hoeco{ zy T{ojo{{oc O&Flmb Jg{fls
Sao slkbo lkgzo igftl{oy hoeco{ sg t{ojo{{oc o&flmb jg{fls% Ms xly egsoc sals
sao{o my l hoeco{ kmly me sao ylftbo% Sao slkbo yagxy sals 8;%89/ gj {oytgecoesy
xo{o flbo% Sao slkbo lbyg yagxy eg ymhemjmiles cmjjo{oeio kosxooe sao hoeco{y
xmsa {ohl{cy sg o& flmb jg{fls t{ojo{oeio% L amhao{ to{ioeslho gj joflboy
t{ojo{{oc fubsmfocml" kus sao ylftbo ym~o my sgg yflbb sg mejo{ le}sameh gj zlbuo
j{gf samy% Sao flbo ylftbo my bl{ho{ lec sao 9>< {lsmg me jlzgu{ gj fubsmfocml
ys{gehb} yuhhoysy sals flboy t{ojo{ sao jg{fls" agxozo{" samy ileegs ko lyyufoc
jg{ joflboy% Ly egsoc me sao [oyol{ia Fosagcy ialtso{ sao meao{oes jblx me sao
{oyol{ia my sao ylftbo ym~o uyoc jg{ sao |uoysmgeelm{o" lec me g{co{ sg hos le
liiu{lso jmecmeh jg{ joflboy ju{sao{ {oyol{ia my {o|um{oc xmsa l ymhemjmilesb} bl{ho{
8?
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ylftbo ym~o% Xmsa samy bmfmslsmge me fmec" ms my ysmbb zlbulkbo sg zmyulbmyo sao clsl"
ibol{b} yagxmeh l ig{{oblsmge kosxooe sao sxg hoeco{y {oytgeyoyJmhu{o ;4> Hoeco{ zy T{ojo{{oc O&Flmb Jg{fls
Lho Zy% O&Flmb Jg{fls
Samy yoismge xmbb lyyoyy xals ojjois" mj le}" lho aly utge o&flmb jg{fls t{ojo{oeio%
Slkbo Lho zy T{ojo{{oc O&Flmb Jg{fls
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Sao fgys ymhemjmiles jmecmeh sals ile ko c{lxe j{gf sao slkbo my sals
:1%
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Jmhu{o ;;> Lho zy T{ojo{{oc O&Flmb Jg{fls J{o|uoei} k} Lho
Jmhu{o ;< mbbuys{lsoy sao to{ioeslhoy gj olia h{gut sals yoboisoc l t{ojo{oeio jg{
olia jg{fls gj o&flmb% Saoyo {oyubsy yagubc ko zmoxoc xmsa ilusmge" lec me
{oblsmge sg Jmhu{o ;; xamia yagxy sao eufko{ gj {oytgecoesy xag leyxo{oc me
olia yoismge% Sao sa{oo igbufey coegsmeh
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IALTSO[&Z
Y_FFL[] LECIGEIB_YMGE
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@o} Igeibuymgey
Oqto{mfoes
Samy yoismge coslmby sao igeibuymgey sals ile ko c{lxe j{gf sao {oyol{ia
oqto{mfoes% Sao} l{o t{oyoesoc me yuia l xl} sg kumbc l igezmeimeh l{hufoes
xmsa {oytois sg sao eubb a}tgsaoymy gusbmeoc me sao [oyol{ia \uoysmgey yoismge ly
sao jgbbgxmeh0
+Sao{o my eg cmjjo{oeio me ojjoismzoeoyy kosxooe ASFB lec soqs&geb} oflmb+%
Gtoe [lso
Sao +uem|uo gtoey+ gkyo{zoc jg{ olia jg{fls gj o&flmb lttol{ sg ibol{b} jlzgu{
sao ASFB ilftlmhe" l {oyubs sals" zmoxoc lbgeo" bolcy sg sao igeibuymge sals sao
eubb a}tgsaoymy fl}ko mezlbmc% Ju{sao{" yslsmysmilb lelb}ymy uymeh sao Iam Y|ul{oc
fosagc {ozolboc l t{gklkmbms} gj boyy sale 84/ sals samy jmecmeh xly
ymhemjmiles lec yg ilys ygfo cguks ge sao t{ozmguy jmecmeh% Sao{o my l amha
t{gklkmbms} sals sao jmecmehy xo{o gkslmeoc sa{guha ialeio meysolc gj mecmilsmeh l
s{oec" lec sao{ojg{o samy ysuc} yuhhoysy sals sao clsl j{gf +uem|uo gtoey+ my egs
igeibuymzo oeguha sg cmyt{gzo sao a}tgsaoymy" kus cgoy yuhhoys sao{o fl} ko
ygfo h{guecy jg{ samy sg giiu{%
Sao eoqs igeibuymge sals ile ko flco my oqs{ltgblsoc j{gf sao
+sgslb o&flmb gtoey+ fos{mi% _eyu{t{mymehb} sao jmhu{oy yagx l ys{geh ig{{oblsmge
sg sao +uem|uo gtoey+ jmhu{oy mecmilsmeh l ymhemjmiles s{oec me jlzgu{ gj ASFB o&
flmb% Sao yslsmysmilb lelb}ymy jg{ saoyo eufko{y t{gcuioc l =4&=?/ t{gklkmbms} sals
sao {oyubs my ymhemjmiles lec yg xo ile igejmcoesb} lyyo{s sals sao +sgslb gtoey+
jmhu{oy hmzo l ys{geh mecmilsmge sals ASFB my fg{o ojjoismzo% Mj samy lyyo{smge my
lyyoyyoc lbgeh ymco sao igeibuymge gusbmeoc me sao t{oiocmeh tl{lh{lta saoe sao{o
my egx tbluymkbo ozmcoeio me tblio sg igeibuco sals ASFB my mecooc fg{o ojjoismzo
{oeco{meh sao eubb a}tgsaoymy mezlbmc%Sao{o my le meao{oes t{gkbof xmsa kgsa igeibuymgey c{lxe yg
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jl{" sao} kgsa {ob} ge gtoe {lsoy%
Ibmi`&sa{guha [lso
Ibmi`&sa{guha ly l folyu{o gj ojjoismzoeoyy my ymhemjmilesb} fg{o liiu{lso koiluyo
l {oimtmoes aly sg gtoe" cmhoys" lec {oytgec sg le o&flmb jg{ l folyu{ofoes sg
sl`o tblio% Sao jmhu{oy uyoc sg lelb}yo samy jlisg{ xo{o sao eufko{ gj uem|uo
{oimtmoesy xag ibmi`oc ge l fmemfuf gj geo bme`% Samy fosagc sao{ojg{o
t{gcuioc {oyubsy sals yagxoc jg{ agx fle} uem|uo {oimtmoesy sao o&flmb
ilftlmhey alc ojjoisoc l {oytgeyo% Sao ibmi`&sa{guha eufko{y {oig{coc l{o
igftobbmeh me saom{ gxe {mhas%
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fubsmfocml g{ soqs&geb} o&flmb% Sao {oyubsy xo{o cojmemsmzo lec yagxoc l ys{geh t{ojo{oeio jg{ Fubsmfocml o&flmb% Sao Iam Y|ul{oc lelb}ymy igejm{fy samy lec
yg samy ysuc} igeibucoy sals sao {oimtmoesy lssmsuco sgxl{c o&flmb jg{fls my me
liig{c xmsa saom{ koalzmgu{%
Jmelbb}" sao {oyubsy j{gf sao |uoysmgeelm{o yagxmeh hoeco{ lec o&flmb jg{fls
t{ojo{oeio xo{o i{gyy&slkublsoc sg coso{fmeo mj sao{o xo{o le} ig{{oblsmge% Samy
ysuc} igeibucoy sals hoeco{ lttol{y egs sg ko le myyuo
\ulbmj}meh Yslsofoes
Samy ysuc} aly igeibucoc sals ASFB o&flmb my fg{o ojjoismzo ls obmimsmeh l
{oytgeyo" {ohl{cboyy gj {oimtmoes" sale soqs&geb} o&flmb% Sao eubb a}tgsaoymy
t{gtgyoc me sao [oyol{ia \uoysmgey yagubc ko {onoisoc lec {otblioc xmsa l
a}tgsaoymy yslsmeh +ASFB o&flmb my fg{o ojjoismzo sale soqs&geb} o&flmb+%
BmfmslsmgeyBmfmslsmgey lesmimtlsoc t{mg{ sg sao {oyol{ia komeh igecuisoc alzo kooe igzo{oc me
sao [oyol{ia Fosagcgbgh} Ialtso{ lec xmbb egs lbb ko {otolsoc ao{o%
Agxozo{" l eufko{ gj bmfmslsmgey xo{o mcoesmjmoc cu{meh lec tgys sao
{oyol{ia komeh igecuisoc lec sao} xmbb ko meibucoc me samy yoismge% Sao jm{ys
bmfmslsmge xly li`egxbochoc ol{bmo{ me sao ysuc}" lec ms my le mftg{sles geo% Sao
ylftbo ym~o jg{ |uoysmgeelm{o xly zo{} bgx lec ly l igeyo|uoeio samy jlisg{ my
bm`ob} sg alzo iluyoc hoeco{ kmly lec lho kmly me sao {oyubsy%
Ju{sao{ [oyol{ia
Sao{o my l fubsmsuco gj zl{mlkboy sals igubc ko uyoc ly sao klymy jg{
ju{sao{ {oyol{ia" xmsa fle} amhabmhasoc me sao |uoysmgeelm{o jmecmehy% Sao
jgbbgxmeh slkbo gusbmeoy l eufko{ gj l{oly xao{o" hmzoe sao smfo lec {oygu{ioy"
ju{sao{ {oyol{ia igubc alzo kooe uyoc sg gkslme fg{o igeibuymzo jmecmehy%
Slkbo
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LTTOECMIOY
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Lttoecmq ;> NlmbFlmb Soqs&geb} Jg{fls
1:
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Lttoecmq 9> \uoysmgeelm{o
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k- Xoo`b}
i- Km&Xoo`b}
c- Fgesab}o- \ul{so{b}
j- Gsao{WWWWWWWWWWWWWWWWW
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Lttoecmq 3> Iam Y|ul{oc Soys Slkbo
=
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Ygu{io> Lcltsoc j{gf !Colige" N%" e%c-
KMKBMGH[LTA]Meso{eos>
m% CgukboIbmi`" Gebmeo k{lec Ojjoismzoeoyy Ysuc}"
asst>''xxx%cgukboibmi`%igf'uy'`egxbochoWioes{lb'cgiufoesy'[OY
OL[IA'ciWgebmeoWk{lecmehW4'
'ofol%cgukboibmi`%igf'XOKWLCFME'cgiufoesy'
ciW\;W4?/;4OFOL/;4oflmb/;4s{oec/;4{otg{s%tcj
mz% Obois{gemi Soboh{lta'Ghmbz} * Flsao{" ''xxx%mesobbm|uoys%igf'{oygu{ioy'
xamsotlto{y'meso{lczo{s%tcj
z% Oflmbioeso{" Ile }gu{ iuysgfo{y {olc }gu{ oflmb eoxybosso{y7
asst>''xxx%oflmbioeso{u`%igf'flqoeoxy'
asfbWoflmbWibmoesWigftlslkmbms}%tcj
zm% oFl{`oso{" [oytgeyo [lsoy gj _Y O&Flmb Fl{`osmeh Ilftlmhey"
k} Ilftlmhe Jg{fls"
;44< !ly l / gj {oytgecoesy-" asst>''xxx%ofl{`oso{%igf
zmm% oFl{`oso{" _Y Meso{eos _yo{ Lssmsucoy sgxl{c Igffo{imlb O&Flmb
Jg{flsy" ;44< !ly l
/ gj {oytgecoesy-" asst>''xxx%ofl{`oso{%igf
zmmm% oFl{`oso{" Igeyufo{y T{ojo{{oc O&Flmb Lczo{smyofoes Jg{flsy
=9
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Xg{bcxmco" ;44; !ly l / gj {oytgecoesy {oiomzmeh igffo{imlb o&
flmb-" asst>''xxx%ofl{`oso{%igf
mq% O}os{li` MMM" [oilbb gj Mejg{flsmge T{oyoesoc me Soqs zy%
Fubsmfocml Jg{fls"
asst>''xxx%tg}eso{oqs{l%g{h'o}os{li`;443'fubsmfocml{oilbb%asf
q% Fl{`osmehYao{tl% Oflmb Koeiafl{` Humco% ;441%
xxx%fl{`osmehyao{tl%igf%
qm% oFl{`oso{% Ygimlb Focml lec O&Flmb Ytoecmeh sg
[myo% xxx%ofl{`oso{%igf%
qmm% Cm{ois Fl{`osmeh Lyygimlsmge% Sao Mesoh{lsoc Fl{`osmeh Focml
Fmq% ;441% xxx%sao&cfl%g{h%
qmmm% Jg{{oyso{ [oyol{ia% _Y Oflmb Fl{`osmeh Zgbufo Jg{oilys ;44= sg
;4
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qqmmm% Jg{{oyso{ [oyol{ia% Sao Yslso gj [oslmbmeh Gebmeo ;44=>
Fl{`osmeh ? Nueo ;44=% xxx%jg{{oyso{%igf%
=?
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Tbleemeh * yiaocubmeh gj t{ozoesmzo flmesoeleio%
Oqoiusmeh fgesab} yiaocubo gj tbleoc t{ozoesmzo flmesoeleio%
[otlm{meh" flmeslme * igbblkg{lsmge gj focmilb o|umtfoesy%
Oeyu{meh flmeslmemeh gj gtsmfuf ysgi` gj ytl{oy sg {ocuiok{ol`cgxe%
Lucmsmeh t{gioyyoy liig{cmeh sg MYG {oblsoc sg sao cobmzo{} gjfocmilb hlyoy%
Flmeslmemeh t{gjoyymgelb cozobgtfoes sa{guha lssoecmeh yofmel{y"
xg{`yagty%
Liamozofoesy
Yuffo{ Meso{eyamt T{gnois yoboisoc ly lfgehys sao koyst{gnois me sao igbboho%
T{gnoisy _eco{sl`oe
FKL !Fl{`osmeh * MS-" Jmelb ]ol{ j{gf LFMS] K_YMEOYY YIAGGB" LFMS]
_EMZO[YMS]
Yuffo{ Meso{eyamt T{gnois>
Sg Lelb}~o igftosmsmge Cgfmelsmeh Kle`y ge [oslmbmeh gjS{lisg{y * sl`meh Bozo{lhoy j{gf lelb}ymy
G{hlem~lsmge> Flamec{l * Flamec{l Bsc%
Cu{lsmge> 41 xoo`y
=8
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Gknoismzo gj sao ysuc}> Sg mcoesmj} sao gttg{suems} me {oslmbmeh gj
s{lisg{y xmsa
kle`y
;% Smsbo> L coslmboc lelb}ymy ge sao fl{`osmeh ys{lsoh} gj KMH KL^LL[
9% Smsbo> Sg ysuc} * lelb}~o Iuysgfo{ To{iotsmge lkgus fubsmtboqoy meBui`egx
K%Soia !Kmgfocmilb Oehmeoo{meh-"
T{gnois _eco{sl`oe
Foyylho Cosoismge Y}ysof jg{ Ytooiaboyy Tl{lb}smiTlsmoesy
Cu{lsmge> 4; fgesay
;% Smsbo> Mecuys{mlb S{lmemeh
G{hlem~lsmge> Flq Agytmslb" Egmcl !Flq Aolbsail{o Tzs% Bsc%-
Cu{lsmge> 43 fgesay
Gknoismzo> Sg hos jlfmbml{ xmsa sao flmesoeleio t{gioyy gj focmilb
o|umtfoesy liig{cmeh sg MYG T[GIOYYOY%
[OBOZOES Y@MBBY
=1
8/9/2019 A study to analyse the effectiveness of multimedia and text-only e-mail communications and discover whether con
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YMQ YMHFL !H{ooe Kobs- io{smjmilsmge
Hggc igftuso{ !FY gjjmio" meso{eos" ygjsxl{oy- egxbocho
Cgeo lilcofmi t{gnois ly l h{gut bolco{
Alzmeh hggc meso{to{ygelb y`mbby
Lssoecoc Elsmgelb lec Meso{elsmgelb Igejo{oeioy
OQS[L&I_[[MI_BL[ LISMZMSMOY>
Lismzo fofko{ gj G{hlem~meh Igffmssoo jg{ Lfms}y Leeulb Jueismge
YLFLE]LZ 4=%
_eco{xoes geo xoo` FMBMSL[] S[LMEMEH me Fleoyl{" Hu{hlge%
Lismzob} tl{smimtlsmeh cu{meh Lcfmyymgey ly Zgbuesoo{%
TO[YGELB COSLMBY
Jlsao{y Elfo F{% [% T% Lxlysam
Km{sa Clso 4
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