A PARADIGM SHIFT IN SAFETY

Scott Bax

Senior Vice President Operations

Scott.Bax@pinnaclepellet.com

SAFETY – NEW SAFETY SYSTEMS – THE REALITY, INCIDENTS WILL HAPPEN

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The reality is, incidents will happen…

Note: Human error is usually a symptom, NOT a cause

WHAT IS THE GREATEST THREAT TO OUR INDUSTRY?

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CHANGE NEEDED

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Your system is perfectly designed to deliver the results it produces.

PARADIGM SHIFTS: PEOPLE, PROCESS, PARTNERSHIPS

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Jamelle Sanders - -

PARADIGM SHIFT #1: PEOPLE

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PARADIGM SHIFT #1: PEOPLE

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• Organizational Commitment – Senior Executive Champion

• Common Platform – Owning Safety: clear focus & execution plan

• Management Accountability – Actions & proactive KPIs

• Employee Empowerment – Meaningful worker engagement

• Incentive System – NOT rewarding lack of injuries or penalties

• Reporting Systems – Proactive (leading) KPIs, timely reporting

PARADIGM SHIFT #1: PEOPLE

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PARADIGM SHIFT:#1 PEOPLE

Safety is Good Business… for everyone

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PARADIGM SHIFT:#1 PEOPLE

Workers often want to do the right thing, but… Are subject to the human factor. “To err is human…”

How was the human lead into the trap?• By training, or lack thereof

• By the environment

• By the technology

• By design

• By the process

• By management of supervision (or lack of)

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PARADIGM SHIFT #1: PEOPLE

As our people interact with our systems…

Incidents and injuries are still occurring.

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PARADIGM SHIFT #1: PEOPLE

PARADIGM SHIFT #2: PROCESS

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PARADIGM SHIFT #2: PROCESS

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PARADIGM SHIFT #2: PROCESS SAFETY & THE SWISS CHEESE MODEL

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PARADIGM SHIFT #2: PROCESS

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PARADIGM SHIFT #2: PROCESS

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Great systems rely on a variety of controls

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PARADIGM SHIFT #2: PROCESS & THE HIERARCHY OF SAFETY SYSTEM CONTROLS

ELIMINATIONSUBSTITUTION

ENGINEERING

ADMINISTRATIVE

BEHAVIOUR

PPE

Increasing effectiveness & sustainability

Increasing participation &

supervision needed

Remove the hazard

Replace or substitute

Isolate hazard

Change the way we work

Personal Protection

Competency & communication

COMBUSTIBLE DUSTSTOP THE LEAK

SonicAire fans, etc.

New conveyors, transitions, etc.

Dust cleanup, audits, inspections

Training / Education / Competency

Dust masks / respirators / goggles, etc.

PARADIGM SHIFT #2: PROCESS

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PARADIGM SHIFT #3: PARTNERSHIPS

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PARADIGM SHIFT #3: PARTNERSHIPS

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What You

Know You

What You Don’t Know You

Don’t Know

What You

Actually Know

“None of us is as smart as all of us” Ken Blanchard

PARADIGM SHIFT #3: PARTNERSHIPS

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• Industry Associations (WPAC, USIPA, AEBIOM)

• Regulatory collaboration (WSBC etc.)

• Company to company partnerships

• Joint initiatives - “Forest Floor to Utility Fuel Handling”

Our collective actions to improve & not compete on safety will yieldobjective safety results that will only strengthen and improve the sustainability of the entire biomass industry

Thank you

Scott Bax, SVP OperationsScott.Bax@pinnaclepellet.com

Pellet Plant

Port

Lavington

Entwistle PlantMarch 2018