Post on 12-Jan-2017
Digital Trends
Improving
Business
Processes
9
52% of executives
are using digital
process to improve
high-speed trading. Source: Cognizant Center for the Future of Work, Digital Process Acupuncture
Banking and Finance
53% of leaders
integrate digital to
increase analytics and
improve customer risk
profiling. Source: Cognizant Center for the Future of Work, Digital Process Acupuncture
Banking and Finance
50% of top
financial officers
currently use digital
customer journey
mapping: travel,
shopping home
buying, etc. Source: Cognizant Center for the Future of Work, Digital Process Acupuncture
Banking and Finance
62% of decision
makers are
implementing digital
location-based
services. Source: Cognizant Center for the Future of Work, Digital Process Acupuncture
Insurance PC&L
56% of executives
are looking to digital
for updating omni-
channel personalized
content or services. Source: Cognizant Center for the Future of Work, Digital Process Acupuncture
Insurance PC&L
53% of top leaders
are taking advantage
of digital features for
peer-to-peer: e.g.,
insurance for
ridesharing, vacation
rentals etc. Source: Cognizant Center for the Future of Work, Digital Process Acupuncture
Insurance PC&L
54% of retail leaders
use digital processes
for automatic detection
and tracing for
inventory, stock,
people and deliveries. Source: Cognizant Center for the Future of Work, The Robot and I
Retail
53% of retailers are
embracing digital
payment systems
such as e-wallets for
their digital
customers. Source: Cognizant Center for the Future of Work, The Robot and I
Retail
54% of decision
makers are
implementing digital
trade management,
supply chain and
warehousing. Source: Cognizant Center for the Future of Work, The Robot and I
Retail
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