Post on 06-Aug-2015
Lean is a structured working methodology with a continuous improvement mindset
There are 3 pillars in Lean:
• increase of customer satisfaction
• employees’ empowerment
• growth of financial value
What is Lean
Employee Value
Customer Value
Financial Value
Customer first
Customer
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Director
Sr Managers
Managers
Team leaders
Team members12345
Director
Sr Managers
Managers
Team leaders
Team members
Customer
Toyota production system of Taiichi Ohno …
Service to customer
Just-in-time
Pull system• One piece
flow• Balanced
production
Continuous improvement
• Poka Yoke• Standardised
work
TimeCostsQuality
Motivated and engaged employees
Security of change)Mutual trust between employees and management
Origin of Lean
“Delivering exactly what the client wants, no more, no less, at 50% of the cost and 50% of the delay”
“We try to remove all waste – all activities that do not add value to the customer”
Taiichi Ohno, Toyota over Toyota Production System
Customer first is the basis for the LEAN philosophy
Types of waste
Defects
Overproduction
Waiting
Non-utilized staff -talentTransporta
tion
Inventory
Motion
Extra processing