Post on 17-Dec-2015
Anaheim, CA | February 2-5, 2014
Jenni Connolly, PMPSenior Project ManagerHuntington Ingalls-Newport News Shipbuilding
Resource Management in Project Server – From Idea to Deployment in 9 Months
PC216
AgendaIntroductionsOrganizational Background Business RequirementsSolution ApproachDeployment ApproachReportingLessons LearnedWhat’s Next?Q & A
Presenters
Jenni Connolly, PMP, MBASenior Project ManagerNewport News Shipbuilding
Rob HirschmannPartnerProjility, Inc.
Need image
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Newport News Shipbuilding• Sole Supplier of U.S. Navy Aircraft Carriers
• One of Two Builders Constructing Virginia Class Nuclear Submarines
• Exclusive Provider of Refueling Services for Nuclear-Powered Aircraft Carriers
• Largest Non-Governmental Provider of Fleet Maintenance Services to the Navy
• Largest Industrial Employer in Virginia – More Than 23,000 Employees
• Home of one of the Western Hemisphere’s Largest Dry Docks and Cranes
• Founded in 1886
BeforeNo visibly across the organization
Multiple disconnected systems
Competing Priorities
How it all startedThe MS Project Server decision
“We’ve never done this before”
An integration partner is key
Requirements
The Requirements
PaLM
Portfolio and Labor ManagementPutting Portfolio and Labor Management in the “palm” of your hand!
The Requirements
The RequirementsDemand ManagementPrioritiesSkill setsTrue demand vs. inflated estimates
Resource ManagementPrioritiesRealistic, real-time view (who, what, when)Skill Sets
Project ManagementPrioritiesView across projectsShare the pain wealth
The RequirementsIn picking a partnerAccess to MicrosoftEstablished/Stable CompanyStrict Security requirementsCulturally CompatibleEngage, Work, LeaveBroad knowledge/multi dimensionalEnd to end integrationNo Custom CodeEvidence of what would be delivered
The Solution
The SolutionTime to ImplementNine months – 24 Project Managers –52 Resource Managers – 374 Individual Contributors
Partner Engagement Encourage client self-sufficiency as early as possibleReduce riskDrive measured adoptionSpeed to Market
PaLM Data Maintenan
ce
Demand Managem
ent
Portfolio Managem
ent
Project Initialization and Staffing
Delivery Managem
ent
The Solution Wins
Table?
Use 5 strategic impact questions to evaluate projects and create weekly published priority across whole organization
Clear Priorities
Every Resource in IT is loaded 100% so we can see their entire workload, accounting for leave time and misc work
View across projects
Each Resource is assigned a Primary Demand role which equates to their primary skill set
Skills Analysis
One click to import project estimate from Excel to Resource Plan
Estimate Import
Move a function everyone relies on into your Project Server process
Block Point Release Report
The Solution Challenges
Table?
Importing actual hours worked from our company timekeeping software proved to be a lot of effort with no real value.
Actual Time
Needed to eliminate tool redundancy, and strive towards a seamless automated process. Several tools where eliminated but we have more work to do.
Multiple Tools in the Lifecycle
Needed to track all the work that was approved but didn’t have a real person assigned
Tracking Unmet Demand
The SolutionDemand Management RolesGeneric Demand Resources
The Solution Adoption
Table?
Lots of hand holding, documentation and on-on-one guidance
Huge Cultural Change for some
Asked for by middle management - Mandated by upper management but driven and implemented at the lowest levels.
Involvement at all levels
Find that key element that everyone depends on – for us it was the BPR report
Motivation for adoption
Deployment Approach
Implementation RoadmapMulti-Phased Approach
Goals• Encourage client self-sufficiency as early
as possible• Reduce risk• Drive measured adoption
POC & PILOT BROAD ROLLOUT
The Schedule
Approach DetailsEncourage Self Sufficiency
Reporting
ReportingTimingUnderstand the tool and the reports will follow
Excel ServicesPrioritiesResource ManagementDemand Management (Backlog)Block Point Release
Project January February MarchA12345 - Windows 7 Roll-Out 253.0 - -
Priority (6) | ITR (A12345) Windows 8 Roll-Out 253.0 Named Resource
Smith; Joe 105.0 105.0 141.0 Brown; Mary 72.0 105.0 140.0 Jones; Kevin 72.0 105.0 140.0
Unmet Demand
Systems Engineer.Microsoft 4.0 4.0 2.0
Lessons Learned
Lessons LearnedInclude the thing that everyone relies onNNS Block Point Release report
Don’t force the system to do unnatural actsActuals feed
TrainingProject Managers needed more training than expected
Lessons LearnedUser CommunicationsProject Server facilitates better communication, it doesn’t replace it!
Resource ManagementDon’t go overboard with generic resources!
Non-Project TimeNeed to view all work to understand any of it.
Lessons LearnedReportingBuild reports you will use!
Systems IntegrationEnsure integration is well understood from a business perspective.
Portfolio AnalysisRemember this is advanced functionality that requires a solid PM foundation to apply.
Next Steps
Next stepsProject WorkspacesIntegration with TFSIntegration with HPSMCustom Estimating tool integrationUpgrade! 2013? 2014?
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After the event, over 100 hours of resources; including all of the PPT decks and session videos will be available.
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