April 21, 2023 K.N.Naik 1

Cross Functional Awareness

ByK. N. Naik

Independent Consultant & Trainer

April 21, 2023 K.N.Naik 2

Cross Functional Awareness-Structure

☼ Family and Organisation- no different as far as group working and inter-relationships are concerned.☼numerous players☼different roles☼depend on each other for their own

individual function☼interact with each other

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Cross Functional Awareness-Problems

☼ Communication and inter-personal/ Inter-Departmental problems which symptomatically get reflected in behavioural aberrations.☼Lack of Cross Functional Awareness☼Lack of appreciation of the other

player’s value of contribution☼ Results in lack of Goal

Congruence and hence suboptimal achievements for the group as a whole.

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Cross Functional Awareness-Goal

Congruence

It is essential that the jigsaw puzzle of role interplay is solved successfully to ensure that all act in unison to achieve the same set of goals.

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Cross Functional Awareness-Need of The

hour☼ A harmoniously interactive

organisation☼ appreciate the fact that no single

role is menial or derogatory.☼ Even if a small element does not

work properly, the whole machinery comes to a grinding halt.

☼An Orchestra☼A car☼Honeycomb☼An Ant Colony

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Cross Functional Awareness- Appreciating

Role of Other Players☼ The Story of The Farmer & His

Wife

Role Reversal taught him to appreciate his Wife’s Point of View. So let us not learn the hard way like the farmer!

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Cross Functional Awareness- Principles

☼ Respect roles or jobs of others☼ Understand the complimentary or supportive

nature of each job ☼ Acquire a thorough understanding of the

inter-functional interface for clarity of communication

☼ Ensure no watertight compartmentalisation of the functions.

☼ See things from the point of view of the other fellow.

☼ Educating the colleagues about our way of looking at things.

☼ Before pressing any demand on the other function you need to understand their priorities.

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Cross Functional Awareness- Conflicting

ObjectivesProd.-longest run length Maint.-preventive maintenance Prodn.- Achievement of Prodn. TargetsMaint.-Avoidance of breakdown shutdown

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Cross Functional Awareness- Conflicting

ObjectivesMaint.-Ensuring healthy machine conditionFinance- Control on expenditure

Mktg.-Advt.-need for aggressive marketing Finance-Need for cutting frivolous expenditure

Mktg.- Extending credit as a selling pointFinance-Credit costs dearly to the company

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Cross Functional Awareness- Coveted

Objective

A business has many moving parts and can only become a high-performing machine when all of these parts are operating in harmony.

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Cross Functional Awareness

Let us be a Smiling and Contended Family.

Thanks

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