Post on 14-Apr-2018
7/29/2019 2410 SAP Lighthouse Value Engineering Partnership at Canadian Pacific
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Orange County Convention CenterOrlando, Florida | May 15-18, 2011
SAP Lighthouse / Value Partnership atCanadian Pacific
Rick FeichtDirector, Enterprise Architecture
Corporate & SAPCanadian Pacific
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Real Experience. Real Advantage.
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Executive Summary
About Canadian Pacific
IT Retrospective
Driving the Digital Railway
Reaching Critical Mass
SAP and the Lighthouse Analysis
Leveraging the Value Partnership
The Road Ahead
Summary
Questions
Agenda
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Executive Summary
Canadian Pacific is undergoing a significant businesstransformation. Our journey to become the safest, most fluid railway
in North America is paralleled by our growing relationship with SAP.
This presentation describesCanadian Pacifics experience
with the SAP Lighthouse /
Value Partnership to date and
how we believe it will
transform our business.
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Canadian Pacific: Who We Are
North Americas first coast-to-coast transcontinental railway- In operation for over 125 years
- Over 16,000 employees- 14,000 mile Rail network in Canada + U.S.
Provide rail and intermodal freighttransportation services
- Serve multiple sectors: commodities, agriculture,electronics, fuel, vehicles
- Global reach through ports of Vancouver, Montrealand New York
- Active Customers: 4000
- Annual Revenues: $4.9 billion
Technologically-advanced Class 1 Railway- More than 700 trains running daily
- Meet more than 10,000 individual customer service commitments every day
DomesticCDN25%
Domestic US
9%
Global37%
Transborder29%
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Canadian Pacific: Who We Are
Support Groups
- Operations
- Finance
- Human Resources
- Information Technology
- Marketing & Sales
- Law & Risk Management
- Strategy & Yield- Performance Improvement
IT > Enterprise Architecture
- Responsible for all IT architectural functions
- Provide CP with an IT strategic vision- Guide IT solution development and deployment
Our Vision: To be the safest, most fluid railway in North America
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IT Retrospective
1997: First Use of SAP
2006: Re-platform- Move from Unix to Windows
- Upgrade to ECC 6.0
- Introduction of Netweaver components (Portal, XI, BW)
- Introduction of SAP First program
- Modules in play - FI, CO, AM, PM, MM, SD, PS, HR, RE, IM, PP
2009: Foundation work to support SAP First / SAP FAST- Upgrade EHP4 and SOA framework
- Additional Netweaver components
- Creation of a 5 year functional roadmap- Establish maintenance and multiyear foundational investment plan
- Bottom up approach to enabling capability
- Convergence to 2 asset classes (SAP and Shipment Suite)
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Driving the Digital Railway
Make the railway safer,
more efficient and morereliable
Ahead of the curve withpredictive technology
Getting the rightinformation, to the rightpeople, at the right time
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Reaching Critical Mass: Time for Change
Desire to be industry leaders
- Access to the best technology
- Efficiency potential is high
Fully leverage our investmentwith SAP
Shift Approach: Bottom-Up toTop-Down
Inflection point of change: CrossoverTransform the Business
The Business recognized the
need for change
IT staged to support change
SAP recognized the signs and theopportunity
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SAP and the Lighthouse Analysis
Lighthouse Analysis
- Reviewed existing business processes with stakeholders
Identified opportunities to improve, streamline,transform
- Recommendations
Developed roadmap for functional areas (HR, L2C,Finance, Ops)
Validate existing foundational roadmap
- Co-developed and refined a Functional Five YearRoadmap
Roadmap design for each functional business area
High-Level detail
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Risk
Risk
Mgmt
Mgmt
Five Year Roadmap
9
Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
HiretoRetire
HiretoRetire
Train
Delivery&
Execution
LeadtoCash
LeadtoCash
InnovationInnovationFoundationFoundation VisibilityVisibility CoCo--InnovationInnovation
E
AM
E
AM
Finance
Finance
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Leveraging the Value Partnership
2011 Value Partnership: preparing for success Crossover
Business
Business Focus: L2C, Finance, Operations Launch initiatives to define/design business strategies Understand business processes and pilot change User Group facilitation Financial systems optimization Operational functions alignment
Power of the integrated system
Business Strategic transformation planning Top-Down model Business SMEs work with Executives Business capabilities > IT capabilities
Business IT
SAP
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Information Technology
Governance and methodologies- Creating a more consistent approach to solution delivery
Enterprise-wide scale of measurement
- EAF: Enterprise Architecture Framework
Partnership providing framework and training
- TOGAF SAP solution delivery aligned with industryrequirements
Development Framework- Better, Faster, solution delivery model:
Optimized assembly line approach to solutiondelivery
Speed of delivery and consistency
Realization of Business Value
Leveraging the Value PartnershipBusiness IT
SAP
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SAP
Best practices as defined by SAP Who better?
Bring practical application of business systems
Establishment and Alignment of PMO processes Application Lifecycle Methodology supported by Certification and Training
Access to Ramp-Up
Access to Industry Leaders & Core teams in Waldorf
Facilitation of industry user groups SUGRAIL
A-team of Business Transformation Specialists
On site Principle Architects
Leveraging the Value PartnershipBusiness IT
SAP
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Value Partnership Functions / Structures
ExistingPrograms /
Projects
New Programs /Projects
Servicesprovided
from CoE toprograms,
projects andbusiness units
ValuePartnershipLeadership
EnterpriseArchitecture
Co-Innovation
Technical
Architecture
Information
Architecture
Business
Architecture
L2C
Data
Finance
DeliveryExecution
Program
Management
Center of
Expertise
VisualizationReporting(Services)
Testing(Services)
MaxAttention
ValueRealization
Organizational Change
Management
Value
Engineering
run the transformationprogram efficient, with flawlessdelivery and execution,minimal risk or disruption
Introducetechnical andbusiness processinnovations
transform CPsdata structure intocorporate data thatallows insight andexecution
the WHAT, based on businessrequirements and overalltransformation needs
run programsflawless andefficient
embed best-practice IT
organizationprinciples and
provide servicesto implemen-
tation projects
the HOW, basedon specific
business unit andcross-functionrequirements
(detailed design)
ensure change happensin a managed way throughtthe organisation during
develop the vision & plans for the technical,business process and data architecture that
enables CPs transformation
overall leadership and executiveguidance for the whole ValuePartnership / transformation
execution
responsibility
design
responsibility
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Enterprise Architecture
ExistingPrograms /
Projects
New Programs /
Projects
Servicesprovided
from CoE toprograms,
projects and
business units
ValuePartnership
Leadership
EnterpriseArchitecture
Co-Innovation
TechnicalArchitecture
InformationArchitecture
BusinessArchitecture
L2C
Data
Finance
DeliveryExecution
ProgramManagement
Center ofExpertise
VisualizationReporting(Services)
Testing(Services)
MaxAttention
ValueRealization
Organization
al ChangeManagement
ValueEngineering
run the transformationprogram efficient, with flawlessdelivery and execution,
minimal risk or disruption
Introducetechnical andbusiness processinnovations
transform CPsdata structure intocorporate data thatallows insight andexecution
the WHAT, based on businessrequirements and overalltransformation needs
run programsflawless andefficient
embed best-practice IT
organization
principles andprovide services
to implemen-tation projects
the HOW, basedon specific
business unit andcross-functionrequirements
(detailed design)
ensure change happensin a managed way throughtthe organisation during
develop the vision & plans for the technical,business process and data architecture that
enables CPs transformation
overall leadership and executiveguidance for the whole ValuePartnership / transformation
execution
responsibility
design
responsibility
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Real Experience. Real Advantage.
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Delivery Execution
ExistingPrograms /
Projects
New Programs /
Projects
Servicesprovided
from CoE toprograms,
projects and
business units
ValuePartnership
Leadership
EnterpriseArchitecture
Co-Innovation
TechnicalArchitecture
InformationArchitecture
BusinessArchitecture
L2C
Data
Finance
DeliveryExecution
ProgramManagement
Center ofExpertise
VisualizationReporting(Services)
Testing(Services)
MaxAttention
ValueRealization
Organization
al ChangeManagement
ValueEngineering
run the transformationprogram efficient, with flawlessdelivery and execution,
minimal risk or disruption
Introducetechnical andbusiness processinnovations
transform CPsdata structure intocorporate data thatallows insight andexecution
the WHAT, based on businessrequirements and overalltransformation needs
run programsflawless andefficient
embed best-practice IT
organization
principles andprovide services
to implemen-tation projects
the HOW, basedon specific
business unit andcross-functionrequirements
(detailed design)
ensure change happensin a managed way throughtthe organisation during
develop the vision & plans for the technical,business process and data architecture that
enables CPs transformation
overall leadership and executiveguidance for the whole ValuePartnership / transformation
execution
responsibility
design
responsibility
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Real Experience. Real Advantage.
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Value Realization
ExistingPrograms /
Projects
New Programs /
Projects
Servicesprovided
from CoE toprograms,
projects and
business units
ValuePartnership
Leadership
EnterpriseArchitecture
Co-Innovation
TechnicalArchitecture
InformationArchitecture
BusinessArchitecture
L2C
Data
Finance
DeliveryExecution
ProgramManagement
Center ofExpertise
VisualizationReporting(Services)
Testing(Services)
MaxAttention
ValueRealization
Organization
al ChangeManagement
ValueEngineering
run the transformationprogram efficient, with flawlessdelivery and execution,
minimal risk or disruption
Introducetechnical andbusiness processinnovations
transform CPsdata structure intocorporate data thatallows insight andexecution
the WHAT, based on businessrequirements and overalltransformation needs
run programsflawless andefficient
embed best-practice IT
organization
principles andprovide services
to implemen-tation projects
the HOW, basedon specific
business unit andcross-functionrequirements
(detailed design)
ensure change happensin a managed way throughtthe organisation during
develop the vision & plans for the technical,business process and data architecture that
enables CPs transformation
overall leadership and executiveguidance for the whole ValuePartnership / transformation
execution
responsibility
design
responsibility
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Real Experience. Real Advantage.
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Program Coordination
ExistingPrograms /
Projects
New Programs /Projects
Servicesprovided
from CoE toprograms,
projects and
business units
ValuePartnership
Leadership
EnterpriseArchitecture
Co-Innovation
TechnicalArchitecture
InformationArchitecture
BusinessArchitecture
L2C
Data
Finance
DeliveryExecution
ProgramManagement
Center ofExpertise
VisualizationReporting(Services)
Testing(Services)
MaxAttention
ValueRealization
Organization
al ChangeManagement
ValueEngineering
run the transformationprogram efficient, with flawlessdelivery and execution,
minimal risk or disruption
Introducetechnical andbusiness processinnovations
transform CPsdata structure intocorporate data thatallows insight andexecution
the WHAT, based on businessrequirements and overalltransformation needs
run programsflawless andefficient
embed best-practice IT
organization
principles andprovide services
to implemen-tation projects
the HOW, basedon specific
business unit andcross-functionrequirements
(detailed design)
ensure change happensin a managed way throughtthe organisation during
develop the vision & plans for the technical,business process and data architecture that
enables CPs transformation
overall leadership and executiveguidance for the whole ValuePartnership / transformation
execution
responsibility
design
responsibility
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Real Experience. Real Advantage.
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The Road Ahead
What these changes mean for our business: The Railway
Where does this take us?
- What do we hope to gain?
Leader in Rail Business Systems.
Improved Financial results
Meet the objectives of the Digital Railway
Enhance the execution of our vision.
What does success look like?
IT Simplification and Standardization
SAP and Shipment Suite
Leader in Rail Industry Best Practices
Greater Integration: Simpler consolidated framework
Reduced complexity: Solution Delivery Velocity
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Summary
Success of the Value Partnership is driven by the mutualcommitment and goals of three parties
1. Business2. Information Technology
3. SAP
Formalizing governance will change the way we deliver solutions
Leadership must follow a top-down model
Senior executives act in unison regarding supporting strategies
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Questions?
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] Thank you for participating.
SESSION CODE: 2410
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