2018 Human Capital Trends

Rate of Change

Deloitte University Press | dupress.deloitte.com

1970s 1980s 1990s 2000s 2010s Today

Public Policy

Individuals

Technology

Organizations

Where weleft off…

This year, we are seeing increased pressure on organizations from the

external environment

Deloitte University Press | dupress.deloitte.com

1970s 1980s 1990s 2000s 2010s Today

these macro trends are pressuring organizations to move from the inside out to the outside in.

And now…

I N T R O D U C I N G T H E Rise of the social enterprise

…listens, invests, and manages the change that shapes today’s world

…has a responsibility to be a good citizen, role model, and promote collaboration

…combines revenue growth and profit-making with the need to respect and support its environment and stakeholder network

A …social enterprise

The social enterprise

Traditional organization

Increased engagement

Increased collaboration

Ecosystem (External focus)

Enterprise (Internal focus)

Functional (Siloed operating model)

Symphonic (“Network of teams” operating model)

The time is now…

So how are leading companies

RESPONDING?

11,000+respondents

124 countriesacross

300+ Canadian respondents

Three numbers tell the story…

Leadership mindset1

The symphonic C-Suite

themes3 9 key trends

The power of the individual

Filling society’s leadership gap

Leverage technology for sustainable growth

The workforce ecosystem

The longevity dividend

AI, robotics, & automation

New rewards

Citizenship & social impact

Hyper-connected Workplace

Careers to experiences

Well-being

People data

Canadian Ranking of 2018 trends by importance

14%

14%

16%

17%

18%

22%

31%

34%

42%

44%

86%

86%

84%

83%

82%

78%

69%

66%

58%

56%

Not/somewhat important

Percentage of Canadian responses

Well-being

The symphonic C-suite

From careers to experiences

The hyper-connected workplace

People data

Citizenship and social impact

New rewards

AI, robotics, and automation

The longevity dividend

The workforce ecosystem

84%

85%

84%

82%

85%

77%

77%

72%

69%

65%

GlobalCanadian

Percentage of total responses

C-SuiteA S Y M P H O N I C

90%of organizations were redesigning their organizations to be more dynamic, team-centric, and connected

2017

Today

73%of respondents told us that their C-suite leaders rarely, if ever, work together on projects or strategic initiatives.

B U T ,

85%of executives surveyed rated “C-suite collaboration” as important or very important—making it the top issue of 2018.

73%of respondents told us that their C-suite leaders rarely, if ever, work together on projects or strategic initiatives.

Today

A direct correlation between C-Suite collaboration and higher business growth

Tomorrow

What is at stake for the Social Enterprise?

Reputation, Relationships, and…

Success or Failure.

The time is now to take action.

Listen carefully to the external as well as the internal environment

Invest in the broader social ecosystem, starting with your own employees

Actively manage your position in the social ecosystem by engaging with stakeholders

Introducingtoday’s panelists

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