2015 NSM kiosk loop FINAL rev

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Transcript of 2015 NSM kiosk loop FINAL rev

Identity management is more yes.

Chris needed to get approval rates up.

18% of good applicants simply gave up

No tolerance for increased losses

$2 million new revenue in first year. 15% increase to instant approval rate blew through goal.

Identity management is sales growth.

Sarita was reluctant to buy on a mobile.

Purchases were slow and cumbersome Too many

passwords to keep track of

Now her phone is her first stop to research and buy big ticket items.

Identity management is a good night’s sleep.

Tighter controls had lowered approvals, not losses.

This was supposed to be a growth year

And people were really nervous about mobile

Found 75% more high risk transactions and approval rates went up 8%. Thanks, TU!

Identity management is profit growth.

His operations costs had been creeping up for years.

Review rate now exceeded 15% on new apps

And manual work meant customer delay

60% reduction in back office expenses and reduced customer frustration.

Identity management is confidence.

Janice was tired of finding the fraud only after it happened.

Direct cause of 4% annual attrition

And required a ton of back office time

Improved real-time detection by 35%. Significant savings to back office work queues.

16 | © 2015 TransUnion LLC All Rights Reserved

Complex decisions, simple results

TU ID Manager