19 May 2012 Capture: The Missing Link in True SharePoint BPM Gia Thom – Intervate @NostalGia_T...

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Transcript of 19 May 2012 Capture: The Missing Link in True SharePoint BPM Gia Thom – Intervate @NostalGia_T...

19 May 2012

Capture: The MissingLink in True

SharePoint BPMGia Thom – Intervate

@NostalGia_T

Mike Bueltmann - KnowledgeLake@mikebueltmann

The

first

eve

r all

gree

n Sh

areP

oint

eve

nt o

n ea

rth

SharePoint Reality Check?

ECM from Microsoft

Foundational ECM

Document Management

Records Management

Web Content Management

Rich Media Management

Document Output

ManagementEmail Archiving Human Centric

Workflow

Supplemental ECMEmbrace and Extend Workloads with Partners

Physical Records Management

Business Process Management

Transactional Content Management Scanning and Capture Archiving and Library

Services

Paper

Fax

Email

SMS

XML

Office

PDF

DecideUnderstand

BPM

ECM/RM Database

SharePoint

Portal ERP/LOB/CRM

What do I do with it?What is it?

Capture & Traditional ECM

Extended time for sorting & on-boarding xFai

l

Capture & SharePoint-based BPM

DecideUnderstand

Dec

ide

Und

erst

and

Paper

Fax

Email

SMS

XML

Office

PDF

SharePoint

ECM/RM Database

BPM

Portal ERP/LOB/CRM

Social

Reduced time

Capture Solution

Automation – ZERO time!

WI

N

The Problem with Native Capture

ADVANTAGES OF METADATA1. Fast Retrieval2. Process Automation3. Alerts4. File Management5. Records Management

Metadata(Column)

Content TypePO

Invoice #Vendor NameRegionStateAccount TypeAmount

Shared Drive (J:)

0221-100810.pdfAccounts

Central Region

Illinois

Commercial

Apple Painting Co

Band Land Inc

David Properties

Debbie’s Floral Shop

Franks Auto

Shared Drive (J:)

Apple Contract.doc

Apple Contract v2.doc

October 09 Activity.xls

Packing List – PO 112233.pdf

Request from Apple.msg

Notes.txt

November 09 Activity.xls

PO – 112233 – 1895.pdf

Electronic Content Processing

E:/OnmyhardDrive/NotInSharePoint/GrowingEveryDay/ WhenILeaveYouWillNotFindWhatYouNeedInThisMess/ SomeOfTheInformationRelatesToContractsWorthBig$$ToOurCompany

Worlds Largest (Worst) Repositories

Demo

Integration with applications & MS Office

The Problem with Paper

Paper Processing – a costly exercise!

ShippingCourier Costs

Fax Paper /Phone Costs

CopiedDocuments

Consumables

Handlingof Paper

OffsiteStorage

File Cabinets Processes

Paper – a massive risk

Audits and Litigation

Compliance

DisasterRecovery

Lost or MisfiledDocuments

CustomerService

EmployeeKnowledge

Demo

Getting rid of paper

The Problem with Information Capture

Intelligent Data Recognition

Demo

Intelligent recognition & data extraction

The Problem with Perceptions

How do you know SharePoint?

File

shar

e?

No Metadata

No Retention Management

No Workflow

No Context

xxxx

Fai

l

SharePoint Content Management

CONTENT MANAGEMENT AS INFRASTRUCTURE

Content Repository

Security

e-discovery

Records Management

Rights Management

Governance and Compliance

Taxonomy

Office Tools

Intranet/Extranetor Team Sites

Social Tools

Search

CollaborationTools

Communication Tools

CONTENT MANAGEMENT AS INFRASTRUCTURE

USER EXPERIENCE

Content Repository

Security

e-discovery

Records Management

Rights Management

Governance and Compliance

Taxonomy

SharePoint Content Management

LOB Systems

Workflow

Composite Applications

eForms

Office Tools

Intranet/Extranetor Team Sites

Social Tools

Search

CollaborationTools

Communication Tools

CONTENT MANAGEMENT AS INFRASTRUCTURE

USER EXPERIENCE BUSINESS SOLUTIONS

Content Repository

Security

e-discovery

Records Management

Rights Management

Governance and Compliance

Taxonomy

HORIZONTAL SOLUTIONS

ITProduct Development

Sales& Marketing

HR CustomerService

INDUSTRY SOLUTIONS

HealthcareFinancial Service

Retail ManufacturingGovernment

LOB INTEGRATION

SharePoint Content Management

ECM• Content Types• Metadata• Templates• Workflow• Retention• Content Organizer• File Plan• Records• In-place records

What powers ECM in SharePoint

PPT WORD EXCEL

Content Type

Yes MetadataYes RetentionYes WorkflowYes Templates

WI

N

Demo

Rapid Document Retrieval

Why we Capture♥Easy on-boarding of

electronic files

No paper!

Minimal manual information

capture

Optimal use of SharePoint

Questions?

Thank you!Mike Bueltmann

mike.bueltmann@knowledgelake.com

@mikebueltmann

Gia Thomgiat@intervate.com

@NostalGia_T

(ask us anything!)