Good Morning South Park

Please quiet your cell phones.

Today’s Affirmation

• I have a strong desire for success.

Welcome Crescent Resources

Rock Stars

• Listing Leaders for January– Individuals

1. Sallye Jackson 1 listing $ 394,900

2. Betty Rorie 2 listings $ 313,900

3. Mark Conrad 1 listing $ 249,900

– Teams1. Papandrea Team 4 listings

$2,090,700

2. Severs Team 3 listings $1,100,900

3. Orrell Team 3 listings $ 964,000

Rock Stars

• Sales Leaders for January– Individuals

1. Betty Rorie 5 sales $1,450,495

2. Jan Fox-Cain 2 sales $ 700,580

3. Fred Holder 2 sales $ 555,700

– Teams1. Papandrea 4 sales $1,347,800

2. Severs Team 2 sales $ 895,000

3. Orrell Team 5 sales $ 854,800

How’s the market?

All CMLS

How’s the market?

CMLS Areas 4,5,6

How’s the market?

All CMLS

How’s the market?

CMLS Areas 4,5,6

How’s the market?

All CMLS

How’s the market?

CMLS Areas 4,5,6

How are we doing Year over Year?

Metric 2007 2008

Sales Vol. 15,180,081 10,754,425

Units 58 44

Fall Thru 6 3

Net Volume 13,136,968 10,330,050

Net Units 52 41

Down 23%

Homeservices Lending

PruCarolinas Relocation

• Cathy Hall

Announcements• Gaining More Listings Skill Building Workshop, 1:00-4:00

pm, today @ Ballantyne• Wed., Feb. 13th, 1:00-2:00 pm, Top Producer Presentationm

@ South Park• Tues., Feb. 19th, 8:30 am, PCR Charlotte Region Awards

Breakfast, Westin Hotel• Thurs., Feb. 21st, statewide manager meeeting, Mike and

Delane out of office• Wed. Feb. 20th , 10:00 am, Webinar: Customer Relationship

Management (CRM)• Wed. Feb. 27th, 3:00 pm, Webinar: Top Producer Panel

Discussion• Now forming South Park Brainstorming Group to meet

monthly (express your interest to Mike)• SEO Secrets for Realtors, see Mike

How did South Park rank in 2007?

• Gross Commission Income (GCI) $21,009,354

– Office Rankings1. South Park

2. Ballantyne

3. Lake Norman

4. Denver

5. University

6. Rock Hill

How are we doing with Ancillary Business?

• Homeservices Lending Capture– Office Rankings

1. Lake Norman 28.70%

2. Ballantyne 24.78%

3. South Park 21.37%

4. University 19.78%

5. Rock Hill 2.40%

6. Denver 0.00%

How are we doing with Ancillary Business?

• Preferred Carolinas Title Capture– Office Ranking

1. Lake Norman 24.9%

2. University 13.2%

3. Ballantyne 9.7%

4. South Park 3.9%

5. Denver 1.4%

6. Rock Hill 0%

How are we doing with Ancillary Business?

• American Home Shield (AHS)– Office Ranking

1. University 27.59%

2. South Park 22.49%

3. Denver 18.05%

4. Lake Norman 13.09%

5. Ballantyne 10.51%

6. Rock Hill 10.00%

How are we doing with Ancillary Business?

Our State Magazine Total Subscriptions

4,116

Triad 192

Triangle 120

Charlotte 86

Total 398

Participants

How are we doing with Ancillary Business?

• Our State Magazine– Office Ranking

1. Oakwood 502. Green Valley 453. Knollwood 434. Durham 325. University 28

Clemmons 286. Lake Norman 277. Kernersville 26

N. Raleigh 268. Chapel Hill 229. Glenwood 20

Cary 2010. South Park 1211. Ballantyne 1012. Denver 813. Rock Hill 1

How are we doing with TeamBuilder®?

• TeamBuilder® office ranking1. Ballantyne 13

2. Rock Hill 9

3. Lake Norman 6

4. Denver 4

5. South Park 3

6. University 2

Coaching

• Embracing a New Awareness– “We’re not in Kansas anymore.”– Change is inevitable.– Practice your craft.– Invest in your own success.– Be a SMART Agent!

What’s a SMART Agent?• What is a SMART Agent?

– S Savvy marketer• Able to adapt to changes in the market and respond

accordingly

– M Market knowledgeable• Current with important and useful market metrics

– A Articulate about your value proposition• Knows why the customer should do business with you and

PCR

– R Remarkable compared to your competition• Able to speak and define your unique differentiators at a

moment’s notice

– T Trained in the latest technology and practice• Ever vigilant and hungry to increase individual knowledge

Thought for the day:

• "Weakness of attitude becomes weakness of character." Albert Einstein